PURETREX Reviews 

334
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in areas like hair growth, digestive health, and sleep quality. Many people highlight the high quality of items, appreciating the clean ingredients and overall formula. The company's service and delivery are consistently described as excellent, with fast shipping, efficient order processing, and helpful customer interactions. However, some customers also noted that certain products did not yield the expected results or were not suitable for their individual needs.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the... See more

Quality

People report positive experiences with quality, often describing products as reliable, pure, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick and fast delivery... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the great and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased the Vitamin d3 and k2 drops . Taste lovely and minty, easy to take and excellent price. My levels went up to the higher range within a few months. I did take a higher dose than normal but... See more

Company replied

Rated 5 out of 5 stars

Absolutely love these gummies. They’re easy to take, taste great, and feel like a genuinely high-quality formula. I’ve noticed better daily energy, clearer focus, and improvements in my skin, hair, an... See more

Company replied

Rated 5 out of 5 stars

I absolutely swear by the Family Sleep Gummies. My son has ADHD and bedtimes were an awful battle, not anymore. I give him them 1 hour before bed and he asks to go to sleep now. I use them when he's a... See more

Company replied

Rated 5 out of 5 stars

5* for puretrex fulfilling my order of wild oregano. My order was received within a few days and was well packaged. I was impressed that this company sold a vegan option of the most effective high dos... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Vitamin and Supplements Store

Written by the company

At Puretrex, we are committed to helping you achieve optimal health with science-backed vitamin and supplement solutions. Our products are crafted using premium, high-quality ingredients that are carefully selected and rigorously tested to ensure safety, potency, and effectiveness. Each supplement is formulated based on the latest research in nutritional science, providing targeted support for your unique wellness goals. Whether you’re looking to boost immunity, enhance energy, or improve overall vitality, Puretrex delivers solutions you can trust. We prioritize transparency and integrity, so you know exactly what you’re putting into your body. No fillers, no compromises—just pure, effective nutrition for a healthier you. Choose Puretrex for supplements that work as hard as you do. Your health deserves nothing less!

🫶 We’re Here for You

Written by the company

💖 Your Health, Your Trust – Our Commitment
At PURETREX, we believe that every customer is a valued part of our family. We don’t just provide products; we offer care, dedication, and support with every order. Your well-being is our mission, and your trust drives us to do better every day.
💬 Here to Help – Always
We understand that everyone’s journey is unique. If you’re unsure about anything or have a condition to consider, please reach out. Our team is always ready to assist, ensuring you feel confident and supported every step of the way.
🌟 Your Voice Matters
We’re listening. Whether you have feedback, concerns, or questions, we’re here to make your experience better. Your voice helps us grow, and we’re committed to learning from every interaction to serve you better each day.

🔒 Our Pure Guarantee – Peace of Mind

We’ve got your back with every order.

We dispatch orders every day, ensuring you get your products quickly. And if you’re not completely satisfied, we offer a 30-day money-back guarantee. Your happiness and trust are our top priority.

Contact info

Promotion box for PURETREX

⚡ Mega Deals You Can’t Miss!

Your exclusive savings are here – claim them before they’re gone!

4.3

Excellent

TrustScore 4.5 out of 5

334 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(334)

234 reviews in the last 12 months

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Rated 5 out of 5 stars

Collagen Supps & Great Service

Tried their collagen tablets and although they haven’t really worked for me (not sure if it’s because of malabsorption or because I already eat a lot of animal products I may be getting what I need)
The customer service was impeccable.
Scott. R in particular was very efficient and helpful when sorting out my subscription when I wanted to stop and any issues I had he sorted them out with ease.

November 24, 2025
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Reply from PURETREX

Thank you so much Marina, we really appreciate you sharing your experience. Even though the collagen tablets didn’t give you the results you hoped for, it means a lot that you still recognised the effort from our team. Your feedback about possible malabsorption or dietary intake is completely understandable and we know that every body responds differently.

We are especially happy to hear that Scott was able to support you efficiently and make everything easy when handling your subscription. We will make sure he sees your kind words. If you ever decide to try any other PURETREX supplements, we are always here to help you choose the best fit for your needs.

PURETREX Customer Support

Rated 5 out of 5 stars

Easy ordering

Easy ordering, efficient delivery

November 24, 2025
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Reply from PURETREX

Thank you so much Pauline, we are really glad to hear that your ordering experience was smooth and your delivery arrived efficiently. We truly appreciate you choosing PURETREX and we are always here if you need any help or questions about your supplements.

PURETREX Customer Support

Rated 5 out of 5 stars

Amazing product and excellent service…

Amazing product and excellent service experience. Would highly recommend PURETREX for quality products.

November 29, 2025
Unprompted review
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Reply from PURETREX

Thank you so much for your wonderful feedback. We are very happy to hear that you enjoyed both the product and the service. Your recommendation means a lot to us and we truly appreciate your trust in PURETREX. If you ever need anything, we are always here to help.

PURETREX Customer Support

Rated 5 out of 5 stars

Good quality products

Good quality products, reasonable prices and efficient delivery service.

October 29, 2025
Unprompted review
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Reply from PURETREX

Thank you so much for your wonderful review. We are delighted to hear that you are happy with the quality of our products, our prices, and the efficiency of our delivery service. Your support means a lot to us and we look forward to serving you again soon.

PURETREX Customer Support

Rated 1 out of 5 stars

Be aware of NHS guidelines

Puretrex sell a vitamin D3 with K2 with a dose of 10,000 IU vitamin D3.

Which? Have tested vitamin D3 and state
The NHS advises the following upper safety limits for vitamin D:
Adults – max 100mcg (4,000IU) a day

a regular dose as high as 10,000 IU, which is more than twice the recommended safe daily upper level, puts you at greater risk of hypercalcaemia – too much calcium in your blood. This can have wide-ranging health consequences, from vomiting and confusion to weakening of the bones, and damage to your heart and kidneys.

Taking too much vitamin D over a long period can cause calcium to build up in the body, which can actually weaken bones and damage your heart and kidneys. This is known as hypercalcaemia.

I was shocked when I read this and will throw away the Puretrex vitamin D3 that I have

November 14, 2025
Unprompted review
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Reply from PURETREX

Thank you for sharing your concerns. We completely understand why the NHS guidance might feel worrying at first glance, so we want to clarify how our product is intended to be used.

Our Vitamin D3 with K2 is formulated for customers who prefer a higher-strength option, which is commonly used in many countries and supported by clinical studies when taken responsibly. The NHS upper limit of 4,000 IU applies to daily long-term intake for the general population. A 10,000 IU capsule does not exceed this limit unless taken every single day over a long period without medical need.

Many people choose higher-strength Vitamin D3 for occasional or short-term use, or based on advice relating to deficiency, low sun exposure, immune support, or seasonal needs. We also include Vitamin K2 because it helps support normal calcium balance in the body, which is why many customers specifically choose this combination.

PURETREX supplements are accurately tested, clearly labelled, and trusted by thousands of customers. If you prefer a lower-strength option, we fully respect that choice and want you to feel confident in whatever product you use.

PURETREX Customer Support

Rated 1 out of 5 stars

Avoid this company

Avoid this company, fake products with no responsibility ,
Don’t waste your money

October 27, 2025
Unprompted review
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Reply from PURETREX

Hi Ash,

We are very sorry to hear that you feel this way. PURETREX is a genuine UK company and all of our supplements are made in certified facilities, fully tested and supported by real customer results. More than 99 percent of our customers experience positive benefits, so we take it seriously any time someone reports a concern.

We cannot find any order under your name, so we would really appreciate it if you could contact us directly at support@puretrex.co.uk
so we can look into this properly and understand what happened.

Your satisfaction is extremely important to us, and we are always here to help resolve any issue quickly and professionally.

PURETREX Customer Support

Rated 5 out of 5 stars

everything went perfect

everything went perfect. product is very good.

October 27, 2025
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Reply from PURETREX

Thank you so much, Mihaela, for your kind feedback! We’re thrilled to hear that everything went perfectly and that you’re enjoying our product. Your satisfaction means a lot to us, and we look forward to serving you again soon.

PURETREX Customer Support

Rated 5 out of 5 stars

Top vitamin D

Top vitamin D, thanks 😊

October 28, 2025
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Reply from PURETREX

Thank you so much, Willie! We’re really glad to hear you’re enjoying our Vitamin D. Your support means a lot to us 😊

PURETREX Customer Support

Rated 3 out of 5 stars

I have tried two products from this…

I have tried two products from this brand: the liquid Mullein for the lungs and the Oregano soft gel. Both are not very effective and do not justify the high price.

October 27, 2025
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Reply from PURETREX

Hi Ihab,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the Liquid Mullein and Oregano Softgels didn’t fully meet your expectations. Both products are made with highly concentrated, lab-tested extracts designed for respiratory and immune support, but results can vary depending on individual needs and duration of use.

Kind regards,
PURETREX Customer Support

Rated 4 out of 5 stars

Arrived swifly.

Arrived swifly.

October 27, 2025
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Reply from PURETREX

Hi Eunice,

Thank you so much for your feedback! We’re glad to hear your order arrived swiftly. We appreciate you choosing PURETREX and hope you enjoy your supplements!

Best wishes,
PURETREX Customer Support

Rated 5 out of 5 stars

Excellent and quick service

Excellent and quick service, and a fantastic product: Serrapeptase! It is the only one on the market that helped me with nasal congestion and inflammation of the soft tissues in the gluteal area.

October 30, 2025
Unprompted review
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Reply from PURETREX

Thank you so much, Rhia, for your wonderful feedback! We’re delighted to hear that you’re happy with our service and that our Serrapeptase has made such a positive difference for you. Your trust and satisfaction mean a lot to us.

PURETREX Customer Support

Rated 5 out of 5 stars

Great

Well the experience was good fast delivery emails keeping you in touch would order again

November 6, 2025
Unprompted review
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Reply from PURETREX

Hi Caroline,
We’re so happy to hear you had a great experience with PURETREX! Thank you for mentioning the fast delivery and communication. We really appreciate your support and look forward to serving you again soon.

PURETREX Customer Support

Rated 5 out of 5 stars

Brilliant for hair loss

Postpartum hair loss hit me real bad was at a loss with what else to try tried everything else I saw on the internet.. other pumpkin seed oils aswell but within a week of using this yes a week! Noticed less shed.. hair loss still happening but no where near as bad.. and with my nails there harder than they have ever been a basic file can't even fill them 🤣 would recommend trying them if suffering with hair loss or weak nails etc

October 14, 2025
Unprompted review
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Reply from PURETREX

Hi Gemma,

Thank you so much for taking the time to share your experience! We're thrilled to hear you've noticed a difference so quickly and that your nails are feeling stronger too - that’s amazing progress!

Postpartum hair loss can be really tough, so we’re glad our product has been able to make a positive difference for you. We truly appreciate your recommendation and kind words 💚

Best wishes,
The PURETREX Team

Rated 5 out of 5 stars

Nicely packaged product

Product was delivered promptly on the date it was due.
Well packaged, need to use for longer to see if it actually works

October 29, 2025
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Reply from PURETREX

Hi Beverley,
Thank you for taking the time to share your feedback! We're delighted to hear your order arrived promptly and that you were happy with the packaging. We hope you continue to enjoy using the product - please don’t hesitate to update us once you’ve had more time to see the full results. If you have any questions or need assistance, we’re always happy to help.

Best regards,
PURETREX Customer Support

Rated 5 out of 5 stars

Great service Thank you

October 27, 2025
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Reply from PURETREX

Thank you so much for your kind feedback, Jan! We’re very happy to hear you enjoyed our service. Your satisfaction means a lot to us.

PURETREX Customer Support

Rated 5 out of 5 stars

Good quality and ingredients

Good quality and ingredients. Fast delivery

October 27, 2025
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Reply from PURETREX

Thank you, Wiola! We’re so happy to hear that you’re pleased with the quality of our ingredients and the fast delivery. Your satisfaction means a lot to us.

PURETREX Customer Support

Rated 5 out of 5 stars

Exellent, good.

Good vitamins, good health!

October 27, 2025
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Reply from PURETREX

Thank you so much, Aliya! We’re delighted that you’re enjoying our vitamins and feeling the benefits. Your health and happiness are our top priorities.

PURETREX Customer Support

Rated 5 out of 5 stars

Oder came really quickly although it's…

Oder came really quickly although it's too early to notice any results yet.

October 13, 2025
Unprompted review
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Reply from PURETREX

Hi Pat, thank you for your kind review! We’re glad to hear your order arrived quickly. We hope you’ll start noticing the benefits soon, but if you have any questions or need guidance on how to get the best results, feel free to reach out anytime.

PURETREX Customer Support

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