PuttstarsReviews 

197
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The staff are all friendly and approachable. We went early afternoon during the school holidays, it's wasn't overly busy but we still spent as much time as we needed on each hole, our son spent so l... See more

Rated 4 out of 5 stars

Peterborough: Check in queue was long. Understaffed. Courses were good and different skill levels so our group was happy. Just glad it wasnt too busy as standing around waiting would become an issu... See more

Company replied

Rated 5 out of 5 stars

*Harrow Centre* Sangita and an Oriental lady (not sure of the name sorry) were very accommodating and helpful. Both helped with any queries or issues in a prompt way. The younger girl was... See more

Company replied

Rated 5 out of 5 stars

We were a large group of 11 (6 adults & 5 children aged 2-12) we were prewarned on arrival that one of the course was extremely busy but we were welcome to use it if we wanted. We decided to do the me... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

Puttstars is the new home of mini golf in the UK! Offering an all round entertainment venue - including food, drinks and amusements.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

197 reviews

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1-star

No history of asking for reviews

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4.5

All reviews

(197)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Great value and great fun

Great value and great fun. The amusements were expensive, but courses, food and drink were reasonable

March 4, 2023
Unprompted review
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Reply from Puttstars

Hello,

Thank you for taking your time to leave a 5 star review!

We look forward to seeing you again.
Regards, Dan

Rated 5 out of 5 stars

Enjoyed

My children loved it,lots of different courses to choose from. Easy,medium,hard. Staff very friendly,very clean. I've got 2 complaints. At a certain time they have a dj and the music were really loud I felt like I was in a night club. My disabled son didn't like it and got really agitated. The arcade doesn't really have much of a choice.

March 4, 2023
Unprompted review
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Reply from Puttstars

Hello,

Thank you for taking your time to leave a 5 star review!

We look forward to seeing you again.
Regards, Dan

Rated 5 out of 5 stars

Highly recommend for both adults and children!

Really enjoyable experience for both adults and children. We played all 3 courses with a break in between for lunch. The pizza's were amazing, highly recommend!!

February 24, 2023
Unprompted review
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Reply from Puttstars

Hello,

Thank you for taking your time to leave a 5 star review!

We look forward to seeing you again.
Regards, Dan

Rated 5 out of 5 stars

First time at Puttstars Rochdale

First time at Puttstars Rochdale , great value for money , nice and clean , staff very friendly , even in a very busy half term

February 20, 2023
Unprompted review
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Reply from Puttstars

Hello,

Thank you for taking your time to leave a 5 star review!

We look forward to seeing you again.
Regards, Dan

Rated 4 out of 5 stars

It was our first time at puttstars…

It was our first time at puttstars Harrow . The staff was friendly, but it’s a shame there wasn’t many staff around to help when we had children running onto our course disrupting our game . Also the ticket exchange machines were both out of service. We had to keep getting someone to fix them.

On both courses we did there was a hole on each that had broken fixtures making it difficult to complete .

Overall experience if these problems hadn’t occurred it would have been a great day

February 19, 2023
Unprompted review
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Reply from Puttstars

Hello,
Thank you for taking your time to leave your rating!
We look forward to seeing you again.
Regards, Dan

Rated 1 out of 5 stars

Very disappointing is every respect

Very disappointing is every respect, I would rather play crazy golf at Valley Gardens in Harrogate for ¼ of the price with friendly staff and clean toilets and do not inflate the price because of school holidays - Spoke to customer care who said we have a no refund or compensation policy - I spoke & emailed customer who could not care

February 14, 2023
Unprompted review
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Reply from Puttstars

Hello, Thank you for taking your time to leave a review. Sorry to hear your experience did not meet our usual standards. If you would like to discuss your review further please email customerservice@puttstars.co.uk please include in your email: Centre visited, date, time and a brief explanation of your experience, along with a contact number for yourself. Regards, Dan

Rated 5 out of 5 stars

Came here for first time with my two…

Came here for first time with my two sons , they both really enjoyed it.They also visited the arcades and sat down for a milkshake. Was a good evening x

February 14, 2023
Unprompted review
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Reply from Puttstars

Hello,

Thank you for taking your time to leave a 5 star review!

We look forward to seeing you again.
Regards, Dan

Rated 5 out of 5 stars

Very good place for kid's party...

We had arranged our son's birthday party at Harrow centre. All the kids had funtime and Staff of the centre Mr Ahmed (Manager) and Mr Tyler were very helpful.

February 13, 2023
Unprompted review
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Reply from Puttstars

Hello,

Thank you for taking your time to leave a 5 star review!

We look forward to seeing you again.
Regards, Dan

Rated 5 out of 5 stars

Loved it....

February 9, 2023
Unprompted review
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Reply from Puttstars

Hello,

Thank you for taking your time to leave a 5 star review!

We look forward to seeing you again.
Regards, Dan

Rated 5 out of 5 stars

Would highly recommend an evening out…

Would highly recommend an evening out at Puttstars. The whole evening was so much fun. There were 9 of us in total and everyone thoroughly enjoyed it. A special mention goes out to Alice and Callum who really looked after us all evening.

February 2, 2023
Unprompted review
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Reply from Puttstars

Hello,

Thank you for taking your time to leave a 5 star review!

We look forward to seeing you again.
Regards, Dan

Rated 5 out of 5 stars

Highly recommend

We were a large group of 11 (6 adults & 5 children aged 2-12) we were prewarned on arrival that one of the course was extremely busy but we were welcome to use it if we wanted. We decided to do the medium course which was fairly busy but not chaotic. The course was easy to navigate, fen designs and easily accessible for our group members. There was also a small but varied selection of arcade games available. Will definitely be returning, already looking at booking our next visit. Will be recommending to friends.

February 4, 2023
Unprompted review
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Reply from Puttstars

Hello,

Thank you for taking your time to leave a 5 star review!

We look forward to seeing you again.
Regards, Dan

Rated 3 out of 5 stars

Peterborough Puttstars

Visited the Peterborough branch. Overall it’s a good mini golf place. It is quite expensive for 9 holes. Disappointing that loads of drinks were out of stock, and both toilets were out of order. As a lot of others have said. Loads of older teenagers/young adults running about, treating the place with such a lack of respect, that it impacts other people’s experience. A lot of amusement machines were out of order as well. Would be good to see an interactive darts board there as well as other arcade/amusement machines.

February 4, 2023
Unprompted review
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Reply from Puttstars

Hello,

Thank you for taking your time to leave a review.
Please let us know how we can make your experience 5 stars.

If you would like to discuss your review further please email customerservice@puttstars.co.uk please include in your email: Centre visited, date, time and a brief explanation of your experience, along with a contact number for yourself.

We look forward to seeing you again.
Regards, Dan

Rated 2 out of 5 stars

First visit and not wowed at all

First visit and not wowed at all. Check in was quick and he was obviously fed up of asking the same questions! We didn’t get our pre paid drinks voucher so had to ask for that, when we got to the bar there was no one at the bar for around 5 minutes to serve us. Despite booking two courses we were only given one score card. When someone did arrive at the bar they weren’t of age to serve us and instead of dealing with it professionally and calming she was panicking. No coke or bottles available!!! The staff are too young, inexperienced and no one visible taking control or leading the team on a busy Saturday afternoon. The place is huge, open, loud and full of screaming kids, this is purely a family venue not for groups of adults. The courses was messy with coats all around it as the tables only had a couple of hooks to use and nowhere else to hang anything up. Empty glasses and dirty menus all on the tables. Signage is poor when you arrive at the course, if it’s busy you don’t see the signs on the floor due to people already standing over it! Toilets were closed which meant a long walk to the bus station or lower car park toilets. Only good think is the course itself it’s fun. Due to the overall experience we won’t be back and can’t recommend it either.

February 4, 2023
Unprompted review
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Reply from Puttstars

Hello, Thank you for taking your time to leave a review. Sorry to hear your experience did not meet our usual standards. If you would like to discuss your review further please email customerservice@puttstars.co.uk please include in your email: Centre visited, date, time and a brief explanation of your experience, along with a contact number for yourself. Regards, Dan

Rated 5 out of 5 stars

Good fun for all ages. straight after school

We visited straight after school, a perfect time with younger children it was very quiet. No waiting or feeling rushed, the boys loved it, we as a older couple also really enjoyed the whole atmosphere.

February 3, 2023
Unprompted review
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Reply from Puttstars

Hello,

Thank you for taking your time to leave a 5 star review!

We look forward to seeing you again.
Regards, Dan

Rated 5 out of 5 stars

Was my first time going with family and…

Was my first time going with family and had an amazing day will definitely be going again staff was very helpful when we arrived

January 28, 2023
Unprompted review
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Reply from Puttstars

Hello, Thank you for leaving a review. We hope to see you all again for more of a fun time!

Rated 4 out of 5 stars

Kids love it

My kids love puttstars been quite a few times and never any problems they certainly come out smiling

January 29, 2023
Unprompted review
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Reply from Puttstars

Hello, Thank you for leaving a review. We cant wait to see you all again!

Rated 4 out of 5 stars

Good fun and atmosphere

January 8, 2023
Unprompted review
Puttstars logo

Reply from Puttstars

Hello,
Thank you for taking your time to leave your rating!
We look forward to seeing you again.
Regards, Dan

Rated 2 out of 5 stars

Not a great experience

Not a great experience, average waiting times per hole were 15 minutes, after waiting 25 minutes over booking time to play. The bright lights seem to be there to distract you from the fact the play pace is terrible, the course wasn't amazing or of amazingly high standard. Many people were inebriated and allowed to carry glasses around the course, with many small children around this is a major safety concern. A poundshop version of swingers, glad we went so we know not to go again, whole experience ruined a birthday treat!

January 7, 2023
Unprompted review
Puttstars logo

Reply from Puttstars

Hello, Thank you for taking your time to leave a review. Sorry to hear your experience did not meet our usual standards. If you would like to discuss your review further please email customerservice@puttstars.co.uk please include in your email: Centre visited, date, time and a brief explanation of your experience, along with a contact number for yourself. Regards, Dan

Rated 4 out of 5 stars

Very good family day out

Very good family day out. Mini golf was really funny and good experience for all ages. Lots of different activities. Food was tasty but portions very small for the price we paid. We definitely will visit again

January 1, 2023
Unprompted review
Puttstars logo

Reply from Puttstars

Hello,
Thank you for taking your time to leave your rating!
We look forward to seeing you again.
Regards, Dan

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