The staff are all friendly and approachable. We went early afternoon during the school holidays, it's wasn't overly busy but we still spent as much time as we needed on each hole, our son spent so l... See more
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Peterborough: Check in queue was long. Understaffed. Courses were good and different skill levels so our group was happy. Just glad it wasnt too busy as standing around waiting would become an issu... See more
Company replied
*Harrow Centre* Sangita and an Oriental lady (not sure of the name sorry) were very accommodating and helpful. Both helped with any queries or issues in a prompt way. The younger girl was... See more
Company replied
We were a large group of 11 (6 adults & 5 children aged 2-12) we were prewarned on arrival that one of the course was extremely busy but we were welcome to use it if we wanted. We decided to do the me... See more
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Company details
Information provided by various external sources
Puttstars is the new home of mini golf in the UK! Offering an all round entertainment venue - including food, drinks and amusements.
Contact info
Focus 31 West Wing, HP2 7BW, Hemel Hempstead, United Kingdom
- customerservice@puttstars.co.uk
- puttstars.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Brilliant fun
Brilliant fun, had a great time. Took our retired parents for a round, loved it. Suitable for all ages. Will definitely be returning.

Reply from Puttstars
Hot food please.
The putting is fine with a choice of courses and reasonable vfm, however, let’s talk about the food. Whilst I don’t expect 5 star dining, it’d be nice if the food and drinks were hotter (at best it was warm and one of the pizza twists was nigh on inedible due to it being so hard). Flavour-wise, it was fine, just nowhere near hot enough - not even the mocha coffees. Did we raise this at the time? No, always wary of complaining about food for obvious reasons. So, please make sure the food is piping hot to ensure you keep your customers happy.

Reply from Puttstars
Great fun afternoon
Lovely afternoon enjoyed the 3different courses, great family fun. 2pm Friday was a great time to visit, not busy so had plenty of time to play the courses
It was clean and tidy and the staff were helpful and friendly
Good selection of drinks from the bar
We didn’t have food but looked nice when served to other guests.
Plenty of parking outside the venue
Highly recommended definitely return

Reply from Puttstars
New Centre but already it is falling…
New Centre but already it is falling apart and unkept
Not particularly exciting mini golf and if we had paid full price ( £74 for 4) I would have been even more disgruntled

Reply from Puttstars
Lovely friendly staff very clean and a…
Lovely friendly staff very clean and a fun place to go,for any age group easy to get to from york centre thank you so much

Reply from Puttstars
Super!
Easy to book, easy to get checked in and on the course. Just have to input scores electronically at each ‘hole’ but absolutely fine. Staff member cleaning the toilets was super helpful when noticed I was attending to my little boy who had cut his hand (nothing to do with there, a scab had reopened) she came back with an antiseptic wipe and plaster and I didn’t need to ask her. Great experience. Price is good also!

Reply from Puttstars
With two grandkids had a great time
With two grandkids had a great time. Place wasn't crowded so no pressure on moving around course. Will certainly visit again. Well priced for a treat from grandma.

Reply from Puttstars
Puttstars was a really good experience…
Puttstars was a really good experience for our family to enjoy. We had lots of fun!

Reply from Puttstars
Entertaining for at least 2 hours
Peterborough: Check in queue was long. Understaffed. Courses were good and different skill levels so our group was happy. Just glad it wasnt too busy as standing around waiting would become an issue of boredom. Long wait at bar for drinks. Understaffed. Not enough toilets, and lacked acceptable hygiene levels. Dirty with no toilet paper. Understaffed. Value for money wasnt too bad to play, but food and drink is questionable.

Reply from Puttstars
Family fun
It was a dreadful day weather wise and a couple of games of golf at puttstars provided great entertainment.
Fun for all ages and thus a good family activity to including the grandparents.
Recommend it to anyone

Reply from Puttstars
Great game, lots of fun
We took our 8 year old Grandson to Puttstars. It was the first time any of us had been. Our grandson said it was the best mini golf he’d ever played. A very enjoyable game. Tablets easy to use.

Reply from Puttstars
Busy but managed to do what we wanted…
Busy but managed to do what we wanted kids loved it

Reply from Puttstars
BEWARE SCAMMERS MAKING UNEXPECTED CHARGES
BEWARE SCAMMERS This company charges a premium rate on the booking number shown on their website. It's not a free phone number and I was charged over £6 for a short phone call where I didn't even book anything.
When I found the charge on my phone bill and found who it was from I went back and checked the website. There is a small print stating a charge of 7p per minute but I was charged over 9 times that amount.
Shady AF

Reply from Puttstars
Kids birthday party at Harrow
I booked a kids birthday party at Puttstars Harrow for 16 children. and must say that it was the best decision I could make. We all had a wonderful time. Our party host Aimee was amazingly helpful . All the kids said “ the best party ever”.
You will definitely have new customers Puttstars..

Reply from Puttstars
A great day for all and doesn’t cost…
A great day for all and doesn’t cost the earth!!

Reply from Puttstars
This was my first visit to PuttStars…
This was my first visit to PuttStars with my grandchildren. We had a fantastic time. It was so much fun and the kids thoroughly enjoyed the course. The food was excellent and the staff couldn’t do enough for us.

Reply from Puttstars
Great atmosphere and fun activity
Great atmosphere and fun activity. Friendly staff members. Perfect location.

Reply from Puttstars
The only reason I gave 2* was I had a…
The only reason I gave 2* was I had a 50% off game however when I paid online it didn't take the 50% off, so I thought I would take it up at the place itself. However I was told they couldn't do anything about it and said I had to contact the main place. I wasn't offered the phone number so I did have to ask for it. I did ask if we could do an extra game to make up for the 50% but was told NO. Not a good experience this time.

Reply from Puttstars
It’s such a shame as it could be so…
It’s such a shame as it could be so good!
Very very busy, to the point that I could hardly hear my child talking to me.
Unsupervised children going from course to course, even if you were playing on it. Having to queue for multiple people to finish their turn.
Spilt drink all over the floor and some of the courses were damaged, broken or not working.

Reply from Puttstars
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