Puyallup Diamond & Gold Buyers Reviews 

88
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the extremely friendly, knowledgeable, and professional staff who provide wonderful guidance and helpful advice during jewelry evaluations. Shoppers deeply appreciate the fair pricing, generous offers, and transparent explanations, noting that transactions feel entirely comfortable, safe, and free from any sales pressure. However, some reviewers were not happy with scheduling reliability, reporting frustrating experiences where nobody showed up for their confirmed appointments or communication fell short. Despite these occasional drawbacks regarding scheduling consistency, visitors generally find the overall service trustworthy, efficient, and pleasant for selling precious items.

What people talk about most

Staff

Consumers find staff to be positive, professional, and knowledgeable during their visits. Reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, describing the overall process as wonderful, cool,... See more

Price

Clients share positive opinions on price, reporting fair and stellar offers for their valuables. Consumers... See more

Service

Customers had positive experiences with service, highlighting knowledgeable staff and fair negotiating when... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being honest,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I took several pieces of jewelry to get appraised and evaluated for sale. The appraiser seemed very honest and explained that today only Gold is worth something, no longer are diamonds or emeralds wor... See more

Rated 5 out of 5 stars

Absolutely stellar pricing and customer service! Very relaxed and no underselling or picking apart what I brought in. She even suggested breaking a very large and heavy mens ring I had to confirm it w... See more

Rated 5 out of 5 stars

The process was pretty easy and the lady that I worked with was great in explaining my options. No pressure and very informative. The parking was the only issue and it probably had more to do with... See more

Rated 5 out of 5 stars

I visited this well-established business located near South Hill mall for over 15 years. I worked with Erica who is very friendly, knowledgeable, and professional. She thoroughly explained the apprais... See more


Company details

  1. Jewelry Buyer

Written by the company

View our large selection of jewelry, watches, and coins.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

88 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(88)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Erika was very helpful respectful

Erika was very helpful respectful, a paid us a high amount for our jewelry!

I appreciate the way she treated me as I have never had to pawn anything and we are in a tough “-HEALTH” situation with our son.
She showed me concern and paid top dollar for our merchandise.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, friendly and so knowledgeable! My experience in selling silver couldn’t have been more enjoyable thanks to the staff. Will definitely be back.

April 6, 2025
Rated 5 out of 5 stars

By far the best experience selling…

By far the best experience selling jewelry I inherited. I want to thank the woman working here for her exceptional service and honesty. She explained to me how everything works and I walked away knowing I got an amazing deal for the gold I sold. They can’t pay you for the labor cost someone else charges you, they go off of the metal and diamond value. I had a designer Tiffany necklace which she did actually pay me more than the metal value for. I went to many places and got the highest rate here. Thank you for the good experience !

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy

I went in to sell some scrap gold that I had no future plans for. We came up with a price, made a deal and I left. A couple minutes after leaving, the appraiser called me and said she made a mistake in the calculation and asked if I could go back. To my surprise, she gave me more money, and a significant percentage at that. She did not have to do that, but the situation really shows the integrity of their operation. 100% recommend.

December 8, 2024

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