I ordered from them on Sunday and by Wednesday I had my prescription lens’ delivered! I couldn’t be more pleased with lens.me and how quickly I received my items. Also their customer service is INCRED... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordering lenses from Q Lens all the times and am always happy with selection, prices and delivery
Q-Lens is new to me and very revealing. Correct service and price, good delivery!
After 7 days order was not ship. Had to contact Q-lens and was informed of backorder. Got the lenses to days later. BUT I saved 45% compared to other webshop, that in mind Q-lens deserves 4 stars.
4.4
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not Worth The Discount!
I tried Lens.com for the first and unfortunately the last time. The Customer Service people are not helpful just read from the script. It takes forever to get your order!! I am going back to 1800 Contacts as their customer service is great and their delivery times even for standard arrive much faster.
October 3, 2018
Unprompted review
100% Satisified Customer
I ordered from them on Sunday and by Wednesday I had my prescription lens’ delivered! I couldn’t be more pleased with lens.me and how quickly I received my items. Also their customer service is INCREDIBLE, I had to update the shipping address on my order and I was contacted within minutes of me contacting them and was able to update mi info. Will definitely be ordering from them again!
May 31, 2018
Unprompted review
Would recommend
March 29, 2018
Unprompted review
Overall good service but there was a …
Overall good service but there was a delay in my last order and they did not notify me about it. I had to contact them about the delay myself after a few weeks. The answered quickly though.
December 19, 2017
Unprompted review
Ordering lenses from Q Lens several …
Ordering lenses from Q Lens all the times and am always happy with selection, prices and delivery
December 14, 2017
Unprompted review
everything was ok
everything was ok
but from when i orded the lenses till i got the confirmation that the company is sending it took a week....
December 10, 2017
Unprompted review
Quick and cheap and fabulous quality
November 27, 2017
Unprompted review
Goedkoop en perfecte levering
November 24, 2017
Unprompted review
Happy came on time
November 24, 2017
Unprompted review
Perfect on time delivery at perfect …
Perfect on time delivery at perfect lowest price
November 21, 2017
Unprompted review
Nice website
Nice website, delivery on time and sharp prices. What more do you want ;o)
November 7, 2017
Unprompted review
Great and correct service!
Q-Lens is new to me and very revealing. Correct service and price, good delivery!
November 7, 2017
Unprompted review
As always speedy delivery.
November 7, 2017
Unprompted review
7 days backorder but saved 45%
After 7 days order was not ship. Had to contact Q-lens and was informed of backorder. Got the lenses to days later. BUT I saved 45% compared to other webshop, that in mind Q-lens deserves 4 stars.
October 25, 2017
Unprompted review
A lot of choices and very fast delivery.
October 23, 2017
Unprompted review
Good Price Good service Quick delivery
October 21, 2017
Unprompted review
Good website and fast delivery
Good website and fast delivery. When a delivery error is made, it is being remediated quikly.
October 20, 2017
Unprompted review
fast delivery and accurate
fast delivery and accurate. fairly high delivery cost (for test set)
October 18, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.