Chigwell Satellite  Reviews 198

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Delivered unit etc.as expected and promptly. After a few weeks I had a problem which Humax themselves could not resolve! I contacted Chigwell Sat services and they talked me through it and explained... See more

Rated 5 out of 5 stars

I purchased a Humax 1100S freesat and recorder box via Amazon. Unfortunately the remote control stopped working after two weeks so I contacted Chigwell Satellite two days ago. They were very helpful a... See more

Rated 5 out of 5 stars

Orders sky Q metal wall mount & WiFi mount. Delivered fast, boxed and with thick plastic protective bag over each item. Screws & plugs included (Didn’t need as used Fischer fixing on plasterboard wa... See more

Rated 5 out of 5 stars

I got an upgrade from Starlink including an "Expert Install." So far, so good. Try booking an installation through their standard channels though. You will enter a world of pain and doom loops. I c... See more

Company details

  1. Electronics Store

Written by the company

With over 20 years of experience, Chigwell Satellite is a trusted UK supplier of new, refurbished, and renewed satellite TV equipment. We specialise in Sky HD, Humax, Manhattan, and BT boxes, and stock a wide range of accessories including remote controls, dish kits, and LNBs. We are also proud to offer professional Starlink installation services and rental options, helping customers across the UK access high-speed satellite internet with expert support. Our reputation is built on reliable service, honest advice, and excellent after-sales care—your satisfaction is our priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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Rated 5 out of 5 stars

Excellent support

Delivered unit etc.as expected and promptly. After a few weeks I had a problem which Humax themselves could not resolve! I contacted Chigwell Sat services and they talked me through it and explained how to resolve the issue. Absolutely excellent customer services and I will definitely use and recommend them. Thanks Chigwell Sat team :0)

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service Delight

I needed Starlink installed urgently and they came on the same day ! Gary was supremely efficient and they all come across as people who just want to do the best service regardless of how much time it will take
please let them be the standard !
the whole team are a customer service dream

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service and speedy delivery.
The pricing of their product are very competitive. Will definitely buy again
From this company.

March 17, 2026
Rated 5 out of 5 stars

5 star company

I was given a tv box as a present which was purchased from this company. Unfortunately it was faulty. When I contacted chigwell to report this the customer service I was given was unbelievabley brilliant!! Daniel took ownership of the problem and within 48 hours I had received a replacement box. I have no qualms at all to recommend this company . I will definitely be using them in future . Thanks again Daniel

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

What an excellent service this was…

What an excellent service this was really very impressive service !!
Charly who looked after us was outstanding
thank you for all you helpful advise
this was such a refreshing change Charly really knows his products very very good
we will be recommending you and using you again
10/10
thanks again Jason

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a Humax 1100S freesat and…

I purchased a Humax 1100S freesat and recorder box via Amazon. Unfortunately the remote control stopped working after two weeks so I contacted Chigwell Satellite two days ago. They were very helpful and talked me through a few things to try. They then agreed that I needed a replacement remote. I received it this morning and everything is working perfectly. Great service.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fab service

Ordered a Starlink Linkpower 1. Arrived in 3 days as promised.
Only UK supplier I’ve been able to find one of these from.

February 23, 2026
Rated 5 out of 5 stars

Absolutely top service from Chigwell Satellite.

I got an upgrade from Starlink including an "Expert Install." So far, so good. Try booking an installation through their standard channels though. You will enter a world of pain and doom loops.
I called Chigwell Satellite and everything suddenly changed. Charlie was incredibly helpful and booked me an installation almost the next day.
Gary the installer turned up on time. Then went the extra mile with my installation to ensure I was 110% happy with the job. Gary was polite & efficient and has done a lovely job, respecting my property all the time.
Thank you all.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable service

Unbelievable service, they went above and beyond to facilitate my order on a Saturday. I would highly recommend Chigwell Satellite

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

This Company is excellent

This Company is excellent. Daniel could not do enough to help.
It is good to experience such a friendly, helpful and knowledgeable customer service.
It is way above the normal.
Well done

January 16, 2026
Unprompted review

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