Chigwell Satellite  Reviews 198

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Delivered unit etc.as expected and promptly. After a few weeks I had a problem which Humax themselves could not resolve! I contacted Chigwell Sat services and they talked me through it and explained... See more

Rated 5 out of 5 stars

I purchased a Humax 1100S freesat and recorder box via Amazon. Unfortunately the remote control stopped working after two weeks so I contacted Chigwell Satellite two days ago. They were very helpful a... See more

Rated 5 out of 5 stars

Orders sky Q metal wall mount & WiFi mount. Delivered fast, boxed and with thick plastic protective bag over each item. Screws & plugs included (Didn’t need as used Fischer fixing on plasterboard wa... See more

Rated 5 out of 5 stars

I got an upgrade from Starlink including an "Expert Install." So far, so good. Try booking an installation through their standard channels though. You will enter a world of pain and doom loops. I c... See more

Company details

  1. Electronics Store

Written by the company

With over 20 years of experience, Chigwell Satellite is a trusted UK supplier of new, refurbished, and renewed satellite TV equipment. We specialise in Sky HD, Humax, Manhattan, and BT boxes, and stock a wide range of accessories including remote controls, dish kits, and LNBs. We are also proud to offer professional Starlink installation services and rental options, helping customers across the UK access high-speed satellite internet with expert support. Our reputation is built on reliable service, honest advice, and excellent after-sales care—your satisfaction is our priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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Rated 5 out of 5 stars

Starlink Satellite problems


Called and spoke to Richard for advice on a Starlink problem. Although I had not purchased through them they were most helpful. The problem is not solved yet due to faulty equipment but I will definitely use them to purchase and install in the future. Richard could not have been more supportive.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

First class service !

I needed to replace my Humax FVP4000T PVR which had just packed up. I wanted to buy the same model again if possible as I knew exactly how to operate it. I googled the model details and saw Chigwell Satellite ads for a refurbished machine which I purchased. I am delighted with my purchase - it was delivered a day early, was extremely straightforward to set up, operates exactly like my old one and the picture quality is excellent. Chigwell Satellite will certainly be my first port of call for satellite TV equipment in the future.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

If you deal with great guys you get…

If you deal with great guys you get great results! Dan and Charlie handled all of my questions and delivered a solid network that my family can count on.
I would recommend them to anyone who is looking for a company with a professional approach.
Thanks guys.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Very Helpful

Staff at Chigwell Satellite were very helpful with my purchase. The item arrived very quickly and I was given excellent advice in solving difficulties in setting up the equipment. I would have no hesitation in using Chigwell Satellite in the future

October 28, 2024
Rated 5 out of 5 stars

Superb service!

Needed to exchange a Sky Box that I’d incorrectly ordered.
Superb service provided by Charlie who advised on the correct box and arranged an exchange.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Chigwell to the rescue…

I needed a Freesat Humax box and ordered directly from Amazon with a next day delivery promised. It didn't happen and I could not get a firm delivery date. I contacted Chigwell, a very helpful advisor, ordered there and then and box delivered next day to west of Scotland. Whether this was an Amazon or Evri failure I dont know, but thanks to Daniel at Chigwell for coming to the rescue.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We brought some equipment from this company many years ago. Lately we have had satellite reception problems, nothing to do with the equipment they sold us. Rang them today for advice and they could not have been more helpful. Would give them more than 5 stars if possible.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Remote control

I ordered a tv remote from them.it was in a bag all sealed up.it came a lot earlier than they said.it was a good price.will definitely order from them again

August 28, 2024
Rated 5 out of 5 stars

Humax HDS

I wanted a specific Humax box which they were advertising via another company. I contacted them about customs duty being paid as it was coming into France. I have heard horror stories of items being charged what can only be described as excessive by Douane. Daniel confirmed that they would be paying the duty at their end and explained the process. I purchased the item and was told up to 7 days and it arrived in 4. Very pleased with the service and very pleased with the item I purchased and much cheaper than other companies. A pleasure to do business with. Thank you.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Sky+HD box and…

I recently purchased a Sky+HD box and was really impressed with the service given by this Company. The instructions given with the box helped me to connect it without employing a technician to deal with it. I emailed about something else and Daniel sent a detailed email explaining how to sort the problem which it did. This Company goes above and beyond - a rare experience nowadays.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Really good customer support. I was personally given telephone support even though the engineer helping me was on holiday in his own time.

August 16, 2024
Unprompted review

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