Delivered unit etc.as expected and promptly. After a few weeks I had a problem which Humax themselves could not resolve! I contacted Chigwell Sat services and they talked me through it and explained... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased a Humax 1100S freesat and recorder box via Amazon. Unfortunately the remote control stopped working after two weeks so I contacted Chigwell Satellite two days ago. They were very helpful a... See more
Orders sky Q metal wall mount & WiFi mount. Delivered fast, boxed and with thick plastic protective bag over each item. Screws & plugs included (Didn’t need as used Fischer fixing on plasterboard wa... See more
I got an upgrade from Starlink including an "Expert Install." So far, so good. Try booking an installation through their standard channels though. You will enter a world of pain and doom loops. I c... See more
Company details
Written by the company
With over 20 years of experience, Chigwell Satellite is a trusted UK supplier of new, refurbished, and renewed satellite TV equipment. We specialise in Sky HD, Humax, Manhattan, and BT boxes, and stock a wide range of accessories including remote controls, dish kits, and LNBs. We are also proud to offer professional Starlink installation services and rental options, helping customers across the UK access high-speed satellite internet with expert support. Our reputation is built on reliable service, honest advice, and excellent after-sales care—your satisfaction is our priority.
Contact info
Unit 18 Taylors, IG7 6DQ, Chigwell, United Kingdom
- 020 3654 1804
- customerservices@chigwellsatellite.co.uk
- q-view.co.uk
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Starlink Satellite problems
Called and spoke to Richard for advice on a Starlink problem. Although I had not purchased through them they were most helpful. The problem is not solved yet due to faulty equipment but I will definitely use them to purchase and install in the future. Richard could not have been more supportive.
Great service
First class service !
I needed to replace my Humax FVP4000T PVR which had just packed up. I wanted to buy the same model again if possible as I knew exactly how to operate it. I googled the model details and saw Chigwell Satellite ads for a refurbished machine which I purchased. I am delighted with my purchase - it was delivered a day early, was extremely straightforward to set up, operates exactly like my old one and the picture quality is excellent. Chigwell Satellite will certainly be my first port of call for satellite TV equipment in the future.
I recently piece a human recording box…
I recently piece a human recording box from Chigwell satelite , had a problem with the box and when it came to returning the box Chigwell customer services were fantastic in returning it and replacing it with a new one.
If you deal with great guys you get…
If you deal with great guys you get great results! Dan and Charlie handled all of my questions and delivered a solid network that my family can count on.
I would recommend them to anyone who is looking for a company with a professional approach.
Thanks guys.
Very Helpful
Staff at Chigwell Satellite were very helpful with my purchase. The item arrived very quickly and I was given excellent advice in solving difficulties in setting up the equipment. I would have no hesitation in using Chigwell Satellite in the future
An excellent little company
The guy on the phone (I wanna say 'Charlie') was excellent and got me an extra discount too. Finding a brand new Sky+ box is becoming vanishingly rare
Everything went as planned kept updated…
Everything went as planned kept updated on delivery and actual delivery was on time absolutely no problems
Quick and efficient service
Superb service!
Needed to exchange a Sky Box that I’d incorrectly ordered.
Superb service provided by Charlie who advised on the correct box and arranged an exchange.
Chigwell to the rescue…
I needed a Freesat Humax box and ordered directly from Amazon with a next day delivery promised. It didn't happen and I could not get a firm delivery date. I contacted Chigwell, a very helpful advisor, ordered there and then and box delivered next day to west of Scotland. Whether this was an Amazon or Evri failure I dont know, but thanks to Daniel at Chigwell for coming to the rescue.
Excellent service
We brought some equipment from this company many years ago. Lately we have had satellite reception problems, nothing to do with the equipment they sold us. Rang them today for advice and they could not have been more helpful. Would give them more than 5 stars if possible.
Excellent service, Quick response, Great Communication
Excellent service. Quick response. An engineer was sent out same day to fix our Starlink Internet system.
Great communication from Charlie in the office, and very knowledgeable Engineer on site..Back up and running same day..Very happy with Chigwell Satellite.
Remote control
I ordered a tv remote from them.it was in a bag all sealed up.it came a lot earlier than they said.it was a good price.will definitely order from them again
Excellent customer service!
Humax HDS
I wanted a specific Humax box which they were advertising via another company. I contacted them about customs duty being paid as it was coming into France. I have heard horror stories of items being charged what can only be described as excessive by Douane. Daniel confirmed that they would be paying the duty at their end and explained the process. I purchased the item and was told up to 7 days and it arrived in 4. Very pleased with the service and very pleased with the item I purchased and much cheaper than other companies. A pleasure to do business with. Thank you.
Item arrived quickly
Item arrived quickly, contact was useful, item was excellent, just as described.
I recently purchased a Sky+HD box and…
I recently purchased a Sky+HD box and was really impressed with the service given by this Company. The instructions given with the box helped me to connect it without employing a technician to deal with it. I emailed about something else and Daniel sent a detailed email explaining how to sort the problem which it did. This Company goes above and beyond - a rare experience nowadays.
Excellent company
Excellent company. Really good customer support. I was personally given telephone support even though the engineer helping me was on holiday in his own time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








