Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through. They (Kai in particular) always listen wi... See more
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Review summary
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Danielle was swift, warm and professional in her communication with me regarding an issue on the platform. The issue was resolved in no time at all and the affected staff member was able to regain usu... See more
As an employee who is getting to learn the system as a power user I find QCS staff are always on hand and happy to help. Nothing is too much, no matter how big or small the issue they are always supp... See more
We use the QCS' for our policies. The system itself is very useful, especially with ongoing updates to legislation. Once you get an answer from the initial help request, the team is really quick at re... See more
Company details
About Quality Compliance Systems Limited
Written by the company
At QCS, our mission is to support health and social care providers in delivering exceptional care.
We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.
We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.
Contact info
6-9, The Square, Stockley Park, Hayes, Uxbridge , UB11 1FW, Uxbridge, United Kingdom
- 0333 405 3333
- info@qcs.co.uk
- qcs.co.uk
Save up to £1500
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was able to get a response to a non…
I was able to get a response to a non urgent enquiry in a timeframe that was suitable to me and considerably quite quick considering the nature of the question
June 13, 2025
QCS helped me to locate specific policies.
Chris in the Customer Experience Team at QCS assisted with a query and helped to locate specific policies and content.
June 10, 2025
The response was prompt with the…
The response was prompt with the relevant information.
June 9, 2025
Excellent service provided by Rachel
Excellent service provided by Rachel, highly professional, highly engaged. As an early stage start-up will certainly be using QCS in the future for our CQC requirements given their approachability and flexibility in getting our application together.
June 2, 2025
Calm
The response I received from the team was quick and helpful. Navigating the site can become a wonderful experience.
June 2, 2025
Christopher Beavis is your guy
Christopher Beavis is your guy. he is very helpful and knows the system. solved all our problems with the system!
May 30, 2025
Sheeba was most helpful
Sheeba was most helpful, very clear and concise in her instructions and was able to answer my query. Professional and friendly too. Thank you.
May 30, 2025
Very quick response to query we had
Very quick response to query we had , less than 24hrs
May 22, 2025
Great service, would highly recommend.
We joined QCS in February 2025 and the service and support has been great. They supported us in the initial set up and have been only an email away when we have needed support since. Very good system and support in keeping us up to date and compliant.
May 20, 2025
A Big Thank You
I needed some historical information dating back to October 2021, and Becky was incredibly helpful throughout the process. She was absolutely brilliant—efficient, knowledgeable, and thorough. Thanks to her support, I was able to retrieve every single piece of information I required from the QCS back office.
Thank you once again, Becky—your assistance is truly appreciated!
May 20, 2025
quick response
May 20, 2025
I asked for some advice regarding legal…
I asked for some advice regarding legal docuements Christopher replied quick and explained to me what the process were and can back to me with a good, clear and easy to follow answer.
May 9, 2025
I am finding it difficult to download and unhelpful service.
I am finding it difficult to download and share documents, I have asked for assistance to add things into policy's and found once I signed up there has been very little assistance.
April 29, 2025
QCS System & Customer service
The system is easy to navigate and the customer service is excellent, always on hand and happy to help. I received an excellent service to resolve my query by Chris who was prompt, professional and resolved with in minutes. Thank you
May 1, 2025
Great customer service!
Received a response the next working day and with all the information I required to solve my query! Thankyou again Christopher, great help!
April 29, 2025
Policy and Procedures
QCS is one of the best systems I have used in relation to policies and procedures, customer service is responsive when support is require. Highly recommend.
April 15, 2025
THE BEST HELP AND QUICK
April 14, 2025
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