Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through. They (Kai in particular) always listen wi... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Danielle was swift, warm and professional in her communication with me regarding an issue on the platform. The issue was resolved in no time at all and the affected staff member was able to regain usu... See more
As an employee who is getting to learn the system as a power user I find QCS staff are always on hand and happy to help. Nothing is too much, no matter how big or small the issue they are always supp... See more
We use the QCS' for our policies. The system itself is very useful, especially with ongoing updates to legislation. Once you get an answer from the initial help request, the team is really quick at re... See more
Company details
About Quality Compliance Systems Limited
Written by the company
At QCS, our mission is to support health and social care providers in delivering exceptional care.
We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.
We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.
Contact info
6-9, The Square, Stockley Park, Hayes, Uxbridge , UB11 1FW, Uxbridge, United Kingdom
- 0333 405 3333
- info@qcs.co.uk
- qcs.co.uk
Save up to £1500
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A brilliant service
A brilliant service, I would recommend QCS to any care home setting. The support they provide is efficient and helpful.
April 9, 2025
The help team reached out to me after a…
The help team reached out to me after a few days to establish if the error I was experiencing was fixed. I highly appreciated this as it meant I didn't have to set time aside to chase them. After a short time they had fixed it completely which was great.
April 3, 2025
Great Company, Great Information and Great Service!
Welcoming introduction and open conversation to allow feedback. This company and the staff are providing valuable service to allow staff and care agencies access to useful reading material. There is quite a few features which at times seem challenging to navigate for example the reading lists for staff.
February 12, 2025
Your support and professionalism
March 21, 2025
Named contact?
Make themselves known when it comes to taking payment but for rest of year I would like account manager etc to touch base instead of having to get in touch with customer service.
March 11, 2025
EASY to read policy .User-friendly…
EASY to read policy .User-friendly interface. Support team is very responsive .
March 19, 2025
I was struggling trying to get our logo…
I was struggling trying to get our logo onto the documents today so I sent a message through the help page. I got a message back within a few moments,I explained the issue and it got resolved and logo got put on with qcs help.It is a fantastic platform to use and help is always at hand very efficiently.
March 13, 2025
QCS feedback
After listening to recorded messages the call was answered fairly quickly. The call handler was polite, calm and friendly. Answered my query swiftly too.
March 10, 2025
very helpful and gave…
yes Sheeba was very helpful and gave lots of support and tips to get around the portal.
March 7, 2025
Chris was brilliant
Chris was brilliant!
He answered all my queries which enabled me to use parts of the system I had previously struggled with.
March 6, 2025
Very difficult to get through to you…
Very difficult to get through to you when we have an urgent query. The telephone is never answered.
Thankfully, the email response was the information i needed.
February 24, 2025
I sent a request online to have…
I sent a request online to have additional homes added to my group. This was sorted efficiently
March 3, 2025
Quick responses to queries'
March 3, 2025
Quick response and clear guidance .
February 26, 2025
I received a prompt response.
February 19, 2025
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