Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through. They (Kai in particular) always listen wi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Danielle was swift, warm and professional in her communication with me regarding an issue on the platform. The issue was resolved in no time at all and the affected staff member was able to regain usu... See more
As an employee who is getting to learn the system as a power user I find QCS staff are always on hand and happy to help. Nothing is too much, no matter how big or small the issue they are always supp... See more
We use the QCS' for our policies. The system itself is very useful, especially with ongoing updates to legislation. Once you get an answer from the initial help request, the team is really quick at re... See more
Company details
About Quality Compliance Systems Limited
Written by the company
At QCS, our mission is to support health and social care providers in delivering exceptional care.
We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.
We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.
Contact info
6-9, The Square, Stockley Park, Hayes, Uxbridge , UB11 1FW, Uxbridge, United Kingdom
- 0333 405 3333
- info@qcs.co.uk
- qcs.co.uk
Save up to £1500
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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First time user of this product.
First time user of this product.
Very impressed
i raised a query which was dealt with both rapidly and helpfully
February 19, 2025
Enquiry dealt with promptly.
Enquiry dealt with promptly.
Further support initiated where customer has issue with navigating the QCS system.
Overall, happy 😃 client
February 18, 2025
Quick response to my query
Very swift response and required amendments made with 5 minutes of my request
February 18, 2025
Very helpful.
February 14, 2025
I received a response to my email query…
I received a response to my email query within minutes
February 11, 2025
Quick response to a telephone call
Quick response to a telephone call, didn't have to queue
Very good customer service and achieved the outcome within a few minutes
February 4, 2025
Query and Support
The team was able to talk me through my query and instead of resolving the problem, He showed me how to go about it myself.
February 3, 2025
Prompt assistance
February 3, 2025
Used the telephone help service to…
Used the telephone help service to tackle some issues on the platform. The lady I spoke to was incredibly helpful, friendly and provided me with the right assistance quickly.
January 30, 2025
Your quick responses to people’s…
Your quick responses to people’s concerns and questions was second to none, keeping people’s update on policies law, feedback was also fantastic.
January 24, 2025
Great 1:1 support provided…
Moat of the issues identified were addressed on the call in a professional and informative manner and additional tips were shared.
One outstanding query has been raised with another team to further investigate a possible glitch and to feedback.
January 21, 2025
Very helpful and attentive
January 21, 2025
Staff very friendly anf helpful.
January 21, 2025
Professional service and very patient…
Professional service and very patient with dealing with login and account issues.
January 21, 2025
Great Communication
January 15, 2025
Quickly answered phone call
Quickly answered phone call, very quick response. Helpful and knowledgeable staff.
January 15, 2025
Great service
Effective communication from the live chat which i find very useful because it allows me to multitask more efficiently.
I was really pleased with the quick response which enabled me to fulfil the request of an outside agency currently working with the company. The email received from Becky was professional but also felt personal in a positive way which i like.
Generally speaking, I only have to access the system to retrieve the information that I want but today it eluded me. Thank you QCS!
January 14, 2025
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