I am a Revolut Ultra customer with cancellation coverage. I received the refund, except that the visa cancellation fee was not paid. It was informed that it's not in the policy rest was paid after a 5... See more

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Company details
Written by the company
Leader in embedded insurance orchestration
Contact info
31 rue du Commerce, 1000, Brussels, Belgium
- http://qover.com/individual
- qover.com
Replied to 87% of negative reviews
Typically replies within 1 week
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I experienced a smooth handling and…
I experienced a smooth handling and clear communication throughout the proces. After providing the requested information there have been no hick-ups.
So far excellent customer service for…
So far excellent customer service for activating a new bike insurance
I recommend this company
I recommend this company, very helpful and efficient
Really nice and fast response
Really nice and fast response. I recommend it.
My claim was dealt with quickly .
My claim was dealt with quickly and explained very well throughout.
Easy and correct
Opening a claim is easy, and by providing all the info requested you easily get contacted back quite fast to solve the case. For me 2 times I opened a claim for something included in the insurance and both times I got refunded without any tricky way to bypass the claim. You just upload the info and documents on the form they send, no stress with calls or complicated communication.
Emma dealt with my requirements…
Emma dealt with my requirements efficiently and swiftly.
Great experience with Qover
Great experience with Qover. My theft claim was handled quickly and professionally, and the whole process was smooth and stress-free. Clear communication and fair resolution throughout. Highly recommended!
Great experience.
Positive experience as a Revolut Metal customer after theft
I filed a claim through Revolut Metal in Ireland after I was robbed in Dublin. I submitted the required documents, invoice, police report, bank statement and other requested paperwork and the claim was approved in under two weeks.
It was fast and covered my expenses
It was fast and covered my expenses. Surely will recommend revolutionary and qover to others.
long process for claim but smooth…
long process for claim but so far straight to the point and smooth communication with their staff who handled our case. we just to have be patient.
Made a claim through Revolut
Made a claim through Revolut. Qover was responsive and clear on what needed to be submitted as part of the claim. They did not ask repetitiously for information. The turnaround time was quick and I received the payment into my account in less than one week. Very impressive.
Horrible experience with claims
Horrible experience the only time I submitted a claim because in the contract, and in the selling phase, they state that there will be no depreciation for 5 years, but actually it is only if the bike is stolen and not for the parts... and I contacted them before and after the claim and this was not mentioned

Reply from Qover
Friendly and quick service
Efficient service with quick response
Efficient service with quick response. Truly appreciated the process with Yusra.
The claim process was easy and intuitive. The response time was very fast.
The claim process was very easy.
I’d recommend
Very happy with the treatment received and the quickness to resolve the issue.
Pleasantly Surprised
I submitted my claim with some cynicism. Partly due to hearing so many negative stories about insurance claims and partly as a result of the seemingly endless list of exclusions I became aware of during the process of claiming. But, all that cynicism was blown away by the efficient way in which 100% of my claim was paid. Pleasantly surprised!
They are the best no other words needed
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