Quality Diamonds - Hatton Garden Reviews 304

TrustScore 5 out of 5

4.9

Suite G04, The Record Hall, 16-16a Baldwin Gardens, EC1N 7RJ London, GB


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Rated 5 out of 5 stars

This was my first experience purchasing through a recommendation, and I was thoroughly guided through the entire process in great detail. I was also given helpful tips and advice that genuinely felt t... See more

Company replied

Rated 5 out of 5 stars

Quality Diamonds were brilliant. They helped & supported with choosing the right diamonds for the earrings, and with the design aspect too. Their support via email and phone was very good- answering... See more

Company replied

Rated 5 out of 5 stars

My partner and I visited Quality Diamonds to choose our wedding rings, having already had a wonderful experience here when I bought my engagement ring with Paul's help. Coming in person made all t... See more

Company replied

Rated 5 out of 5 stars

After researching engagement ring styles and companies in Hatton Garden, I chose Quality diamonds. And I haven’t been disappointed. The experience has been exceptional from start to finish. Dan... See more

Company replied


Company details

  1. Diamond Dealer
  2. Jeweler
  3. Jewelry Designer
  4. Jewelry Store
  5. Wedding Service

Written by the company

Quality Diamonds are wholly committed to providing the very best diamond buying experience. Specialising in diamond engagement rings, diamond earrings and wedding rings, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us in Hatton Garden, London and we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.


Contact info

  • Suite G04, The Record Hall, 16-16a Baldwin Gardens, EC1N 7RJ, London, United Kingdom

  • 0203 7733511

4.9

Excellent

TrustScore 5 out of 5

304 reviews

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1-star

No history of asking for reviews

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Typically replies within 1 week

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Rated 5 out of 5 stars

This was my first experience

This was my first experience purchasing through a recommendation, and I was thoroughly guided through the entire process in great detail. I was also given helpful tips and advice that genuinely felt tailored to my best interests, which was a refreshing change. I would highly recommend anyone looking to buy a ring to use Quality Diamonds.

March 28, 2026
Unprompted review
Quality Diamonds - Hatton Garden logo

Reply from Quality Diamonds - Hatton Garden

Thank you for you review, Rajinder! We’re so glad that you felt thoroughly guided and supported throughout the process. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Great experience with Daniel

Great experience with Daniel. We went back to purchase our wedding bands and he was so patient with us

April 27, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you for your review, Lawrence! We’re delighted to hear Daniel provided such a great experience.

Rated 5 out of 5 stars

Fantastic experience.

After researching engagement ring styles and companies in Hatton Garden, I chose Quality diamonds.
And I haven’t been disappointed. The experience has been exceptional from start to finish.
Daniel’s experience was obvious. He was knowledgeable and very professional.
Daniel guided us through selection and was respectful of our budget. There was no hard sell which I appreciated.
It was only 13 days from our appointment to receiving the ring. Each stage of production, from Paul Sitton, Sales Director, Daniel Ferragamo, sales advisor and Amber Rees Wyatt production coordinator, was speedy and problem free.
I now own a beautiful emerald cut diamond ring, which was a very good price that I can’t stop looking at.
Thank you so much to all of you at Quality Diamonds for a fabulous experience.
I can’t praise Quality Diamonds enough.

April 26, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your fantastic review Frances and for choosing Quality Diamonds after your research, it means a lot to us!

We’re delighted to hear your experience was exceptional from start to finish. It’s wonderful to know the whole process ran smoothly and that you’re pleased with your beautiful ring.

Thank you again for your trust and recommendation, we hope you enjoy your ring for many happy years to come.

Rated 5 out of 5 stars

Quality Diamonds were brilliant👏

Quality Diamonds were brilliant. They helped & supported with choosing the right diamonds for the earrings, and with the design aspect too.
Their support via email and phone was very good- answering all the relevant questions to posting the items to reach us for the big day.

April 2, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you for your lovely review! We’re delighted to hear that you felt supported throughout the process, from choosing the right diamonds to finalising the design. It’s great to know our team could assist you every step of the way and ensure everything arrived in time for the big day. We truly appreciate your kind words and hope you enjoy your beautiful earrings for many years to come.

Rated 5 out of 5 stars

Thoughtful

Thoughtful, professional and friendly service from Paul, every step of the way! Thank you!

March 14, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your review, Ryan! We’re delighted to hear you had such a positive experience with Paul and that you felt supported throughout the process. We really appreciate you taking the time to share this.

Rated 5 out of 5 stars

Daniel was great from start to finish

Daniel was great from start to finish. Buying an engagement ring can be a stressful process, Daniel at Quality Diamonds was professional, helpful and not pushy at all. He helped put my mind at ease and guide me to the perfect ring. Me and my Fiance are now engaged and she couldn't be happier with my choice. Thanks Daniel!

March 30, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your wonderful review, Antonio! We’re delighted to hear that Daniel helped make the process feel less stressful and guided you to the perfect ring. It’s fantastic to know your fiancée loves it, congratulations to you both on your engagement! Thank you again for your kind words and for choosing Quality Diamonds.

Rated 5 out of 5 stars

Fantastic service would highly…

Fantastic service would highly recommend so helpful in every way possible

March 20, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your review! We’re delighted to hear you found the service helpful and that you’d recommend us. We truly appreciate your support!

Rated 5 out of 5 stars

Very Satisfied with Service and Product Quality

I had a great experience with Quality Diamonds. Daniel, the salesperson, was very helpful and provided clear information with excellent communication throughout. The rings are of very high quality, and the customer care team was fast and responsive. Overall, a very positive experience and I would definitely recommend them.

February 27, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your kind review! We’re delighted to hear you had such a positive experience and that Daniel’s guidance and communication made the process clear and enjoyable. It’s great to know you’re pleased with the quality of the rings and the support from our team. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Wonderful experience from engagement to wedding bands

My partner and I visited Quality Diamonds to choose our wedding rings, having already had a wonderful experience here when I bought my engagement ring with Paul's help. Coming in person made all the difference on both occasions - invaluable for sizing and working out what suited us best.

For our wedding bands, Daniel was fantastic - warm, friendly and knowledgeable. He made the whole experience genuinely enjoyable from start to finish. We are absolutely thrilled with our choices.

Thank you to both Daniel and Paul for helping us find the perfect rings.

March 13, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your wonderful review, Yiannis! We’re delighted to hear you had such a positive experience with us, from choosing your engagement ring through to your wedding bands. It’s great to know that visiting in person made a real difference and helped you both find exactly what suited you best.

We’re thrilled that you’re both so happy with your rings, thank you again for trusting us with such special moments!

Rated 5 out of 5 stars

Daniel was a brilliant and trustworthy…

Daniel was a brilliant and trustworthy advisor through the process of hying our engagement and wedding wings. The quality is terrific and prices are reasonable.

January 16, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your kind review! We’re delighted to hear that Daniel was able to guide you through choosing your engagement and wedding rings, and that you’re pleased with the quality and value. We truly appreciate your feedback and support!

Rated 5 out of 5 stars

Long time happy customer

I’ve been a customer of Quality Diamonds since 2013 when I found my wife's engagement ring, we both got our wedding rings the year after and this year and eternity ring. The team at QD are just brilliant, always able to find the best options, very much looking forward to ordering some ear rings in the future.

February 14, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your continued trust and for sharing your journey with us since 2013, it truly means a great deal. It’s been a privilege to help with your engagement ring, wedding rings, and now an eternity ring as well. We’re so pleased you’ve had such positive experiences with the team over the years. Thank you again for your loyalty and kind words.

Rated 5 out of 5 stars

Receipt no QD260688.

Receipt no QD260688.
Oval 2.02 carat D VVS2.order date
28/01/2026.
I saw Daniel at the london studio, he and the staff were Very welcoming.
He was very informative,helpful and extremely knowledgeable.
I must add that at no time was i pressured into upselling as a matter of fact he found me a better diamond at a cheaper price than I had picked myself.
You are kept informed of your stones progress and when it is ready for collection you are also under no obligation to accept if your not happy, with a full no quibble refund.
I was needless to say absolutely delighted with mine.
I would thoroughly recommend Quality Diamonds and indeed will be purchasing from them again
P.j.Langston

January 28, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your review, Peter! We’re delighted to hear you felt welcomed and well looked after at our London showroom. It’s wonderful to know Daniel’s advice helped you secure an even better diamond at a better price, that’s exactly the experience we aim to provide.

We’re so pleased that you’re absolutely delighted with your diamond. Your recommendation means a great deal to us, and we look forward to welcoming you back again in the future!

Rated 5 out of 5 stars

A very helpful team

Daniel was extremely helpful in helping us pick both an engagement ring and our wedding bands. We never felt pressured to make a decision and he always took the time to walk us through the options available. We would confidently recommend the Quality Diamond team to our friends (and have done so!)

February 14, 2026
Unprompted review
Quality Diamonds - Hatton Garden logo

Reply from Quality Diamonds - Hatton Garden

Thank you so much for your wonderful review! We’re delighted to hear that Daniel was able to guide you through choosing both your engagement ring and wedding bands in such a relaxed and supportive way. It means a lot to know you felt no pressure and fully informed throughout. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Stunning Ring & Exceptional Service…

Stunning Ring & Exceptional Service from Daniel

​My fiancé and I are absolutely thrilled with the engagement ring that was purchased here, and the entire experience, especially with Daniel, was truly exceptional.

​The ring itself is a masterpiece. I have to be honest, I provided my fiancé with no description on the type of ring i wanted but alongside Daniels help, the end result was amazing. It’s elegant, secure, and catches the light exactly as I hoped it would. The quality is flawless and clearly superior.
​However, the real highlight of the experience was the service provided by Daniel. From our first consultation with my fiancé, he was patient, knowledgeable, and genuinely invested in helping him find the perfect ring without any pressure. He walked him through the different settings and cuts, patiently answering every question and providing expert advice that made him feel completely confident in his choice.

We highly recommend this jeweler, and especially Daniel, to anyone looking for a world-class ring and personalized service. We will definitely be purchasing our wedding rings from here

January 31, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for such a thoughtful and detailed review! We’re absolutely delighted to hear how thrilled you both are with the engagement ring and the overall experience. It’s wonderful to know that Daniel’s guidance, patience, and expertise helped create something so special!

Your kind words mean a great deal to us, and we truly appreciate the recommendation. We look forward to welcoming you back when it’s time to choose your wedding rings and being part of the next chapter of your journey together.

Rated 5 out of 5 stars

The guys at Quality Diamonds provided a…

The guys at Quality Diamonds provided a fantastic service! From the very start when thinking about the style of the engagement ring to putting together the finished product, they really aid you on every step of the process to make that wonderful day the most memorable one! Special shout out goes to Daniel for the time and care he puts into working with clients until they have the product of their dreams!

January 31, 2026
Unprompted review
Quality Diamonds - Hatton Garden logo

Reply from Quality Diamonds - Hatton Garden

Thank you so much for your fantastic review! We’re delighted to hear that the team was able to support you through every step of creating such a special engagement ring. Daniel will be especially pleased to know his time, care, and dedication made a difference. We truly appreciate your kind words and are honoured to have been part of such a memorable moment!

Rated 5 out of 5 stars

Excellent service and independent…

Excellent service and independent advice. They have every possible size and cut of diamonds quickly available in the UK to meet needs which in our case was repurposing a ring as a pendant with a 7.5ct diamond in the middle. Excellent prices. Absolutely no reservation in recommending them.

January 23, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your wonderful review! We’re delighted to hear you valued the independent advice and that we could help source exactly what you needed for such a special piece. It’s great to know you were pleased with the pricing and overall experience. We truly appreciate your recommendation and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great job by Dan and team providing a…

Great job by Dan and team providing a great overall experience - professional contact, quality advice, patience while spending a lot of money on a precious stone and ultimately delivering on time. Highly recommended!

January 16, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your kind review! We’re delighted to hear that Dan and the team provided such a positive experience, from professional guidance to timely delivery. We truly appreciate your trust and recommendation, and we’re glad we could help with such an important purchase.

Rated 5 out of 5 stars

I met with Dan on several occasions

I met with Dan on several occasions, from top to bottom he was the helping guiding hand i needed in the process of picking my partners engagement ring. Dan was able to walk me through the details of a ring and diamond and the process, what to look for and not look for. He was never trying to treat me as another customer through the door, he made the process understandable and enjoyable with expert advise and opinions. I am very grateful for his help and it couldnt of worked out better!

January 13, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your thoughtful and heartfelt review! We’re delighted to hear that Dan was able to guide you through every step of choosing the perfect engagement ring and make the process both clear and enjoyable. It’s wonderful to know you felt genuinely supported and never rushed or treated like “just another customer.” Dan will really appreciate your kind words, and we’re so pleased everything worked out perfectly. Thank you for trusting Quality Diamonds with such an important decision!

Rated 5 out of 5 stars

Best information and quality to choose your diamond!

I been given very good advice and information before I bought the diamond from Daniel Ferragamo!

January 10, 2026
Unprompted review
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Reply from Quality Diamonds - Hatton Garden

Thank you so much for your kind feedback! We’re delighted to hear that Daniel was able to provide clear advice and helpful information to guide your diamond choice.

Rated 5 out of 5 stars

Highly recommended

I can't recommend Quality Diamonds enough. Paul was incredibly helpful throughout the process of designing, ordering and delivering a top secret engagement ring. He offered tailored advice and there was no pressure to purchase.

October 25, 2025
Unprompted review
Quality Diamonds - Hatton Garden logo

Reply from Quality Diamonds - Hatton Garden

Thank you so much for your kind review! We’re delighted to hear Paul was able to support you throughout the entire process and keep everything top secret. It’s great to know you appreciated the tailored, no pressure approach. We truly value your recommendation and wish you all the best for this exciting chapter!

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