Quality Diamonds Reviews 

Daniel was absolutely incredible. He took the time to explain the four C’s and there was no hard sell or pressure. There was no up sell and if anything he recommended a better fit for my fiance. The whole experience from start to end was fantastic and we love the ring.

So huge thank you to Paul and Daniel. First class service and have purchased the most amazing diamond. I still can't believe the outstanding value that they offer. Will certainly be back for more.

If you are looking for diamonds. Buy from Quality Diamonds, only. Great service and experience throughout the process.

Family run business and just fantastic service all round.

Couldn’t recommend them more.

Brilliant company, service and customer communication was great. Ordered a wedding ring, great quality and arrived within 2 weeks. Arrived a little too big, sent back, resized and returned in under a week! Emails were promptly replied.
Couldn’t fault. Will defo be using again!

Fantastic service as always. This will be the third time using Quality Diamonds
. First for my wife’s engagement ring, then wedding, and now for her eternity.

Paul is always helpful, not pushy and honest about what would be best. Especially as my wife’s fingers are slim.

This time I asked for the ring to be made in just a few days, and they got it done. Special thanks to Amber at the Birmingham office to be there late so I could pick up the night before travelling to our special 10th wedding anniversary.

Big thanks . Highly recommended.

Excellent service, good website, great value, I was very pleased with my purchase when it arrived by post.

Fantastic service from Paul and his team. Outstanding quality with my daughters diamond earrings. Great communication and advice when choosing the diamonds. Many thanks.

Fantastic service as usual. Seen at short notice, impeccable service by Daniel who ensured I had the right product for my needs and budget.

They've been my jewellers of choice for over 10 years and haven't come close to letting me down.

Thanks QD.

My fiancé and I were looking for a small business far away from the high-street or big companies since we are very committed to support independent and family business, he found Quality Diamonds and he contacted them.
From minute one they were extremely helpful and understanding with all our queries and our views for my engagement ring.
In our first visit Daniel explained all the technicalities and specifications that we should be looking to for diamond shopping so simple but yet so in detail that at the end of it we were mini experts!
After that he proceeded to show us a selection of extraordinarily stunning diamonds he had carefully prepared for us to see all within out budget.
Daniel spent almost 2 hours with us when we were only booked for 1 hour and and he made us feel so comfortable and in control of the visit.
We went home to think about all the possibilities as Daniel suggested but because his extraordinary ability to communicate, to explain and make us understand the decision process and never pushing us to decide before reaching home we had booked another appointment the following week to choose a diamond.
The next appointment was even better!
Daniel showed us again his extraordinary diamond knowledge and gave us the hard task of choosing only 1 diamond out of his beautiful selection.
After a couple of weeks we got our ring and it is beautiful!
I can not thank Daniel enough. He went the extra mile for us and he made us a forever customers of Quality Diamonds.

My fiance had previously purchased my engagement ring and we visited to discuss our wedding rings and a pendant he wanted to gift me for our wedding day. From the outset they were knowledgeable and helpful and discussed options throughout the process. No pushy sales here at all and really listened to me to guide me to the right choice. Having received the pendant I am absolutely delighted. I would highly recommend Quality Diamonds and personally will purchase again from them in future as I fully trust their judgment, advice and workmanship. First Class!

The service at Quality Diamonds is absolutely A1 and they are well deserved of their 5 Star rating. Paul and Dan were extremely helpful and accommodating each step of the process, providing insight whenever needed and going above and beyond to help me find what I was looking for and I’m extremely happy with the finished product. Have now popped the question and my Wife to be absolutely loved the ring! Will definitely be back for the wedding bands

Wonderful service from Paul and Daniel. I got an engagement ring which I still love nearly a year later.

They operate with honesty and integrity which is all you need in this industry.

I can't speak highly enough of Quality Diamonds and Daniel at the Hatton Garden office.

In late 2022, I was looking at engagement rings and had no idea where to start. By chance, I stumbled upon QD, and their consultation service offers a chance to talk things through and better understand what we were looking for. Daniel was kind, patient and extremely knowledgeable and even shared his own personal stories, which was so helpful for what can be a difficult and pressuring experience in other stores and salespeople. He accommodated us as we needed 2-3 meetings and time to explore our options. We narrowed it down, had the diamond shipped over, and even got a Halo setting for a great price, and the delivery and quality were incredible! My (now) fiance adores her ring!

Fast forward to Feb 2024, we are looking at wedding rings, and I had complete trust Daniel and QD would come through again. We found the perfect wedding ring well within our budget, and placed a deposit that same day. Daniel even offered to polish the rings before our big day.

I can't wait for the wedding ring to arrive, and I am excited to continue working with QD and Daniel in the years to come!

Aman

me and my husband have been seeing Daniel at Hatton Garden, very happy with the service, we have been given, very clear and honest information about the bespoke engagement ring i am purchasing from him, and also a wedding band i am going to purchase once my engagement ring is completed. we will definitely be recommending quality diamonds to our friends.

Went to a few shops around Hatton Garden which felt quite sassy and impersonal, then ended up at Quality Diamonds - spent time with Daniel to buy my partners engagement ring, was very helpful and educational and she ended up loving it! Now in the process of buying our wedding rings, would recommend to anyone!

Paul was great help when deciding on a diamond engagement ring. Choosing a bespoke diamond setting became a smooth process once we reached out and quality diamonds offered their support. We’ve decided to go back to them for our wedding bands as a result. Great service. Highly recommended.

Brilliant experience buying an engagement ring - Daniel, Paul and team were absolutely fantastic from start to finish and I can't recommend them highly enough. Me and my partner are delighted with the diamond and ring, thank you.

Daniel was so responsive and helpful in my search for a new stone for my ring setting. I was looking for something quite specific but nothing was too much trouble and he always went above and beyond to help me find what I was looking for.

We recently purchased our wedding rings from Dan at the London office,
His assistance was invaluable when we bought the engagement ring we didn’t even think to go elsewhere.
Thanks again Dan, you are a star!
I’ll be back soon for some earrings 😊

Quality Diamonds, have been so unbelievably efficient with sourcing my ring, when I needed to return it to have it resized and re engraved due to the resizement they did it with no hesitations, they even payed for the cost of me returning it to them. When I sadly said I was going to need a refund on the ring after all as my partner and I split up they were happy to accept the refund. I have felt truly looked after through this process of sourcing my ex fiancé's wedding ring. Would truly recommend and will be returning to them for more purchases in the future. excellent service! Real humans doing real work. Fantastic!