Qualtrics Reviews 169

After the hard work Qualtrics survey I am completed on 31/03/2023 from mGamer app in Bitlabs survey partner and i received my rewards but after the few 12 hour rewards has been reverse deduction.

Survey topic is python in Excel add-on.

Qualtrics only Completed survey rewards doesn't pay and making scam with all are survey partner & support system also failure.

Seriously the most bug ridden platform we have EVER used. Their Customer Support team is super lazy, esp the US timezone people. They just push you to watch endless streams of videos which are not at all linked to solving the problem. Greg Christiansen who manages their Asia Pacific team refuses to acknowledge the poor performance of his team and god knows however is managing the US call centre should be fired on the spot by any senior manager who consider themselves serious about running a functional company. Literally the worst customer service experience and worst tech platform -- and WAY overpriced for what it claims it can do.

I contacted the support team for basic assistance and they were entirely unhelpful or apologetic. The agent disconnected me without resolving or notice. Sadly, this is not the first time I've received lackluster response from them and their default seems to be to leave users to figure things out on their own with absolutely no assistance.

This company is willing to seek information and data from people while at the same time not willing to compensate them. Their surveys are definitely bad by the way of how they treat the respondents and I advise anyone to avoid them at any means necessary.

These surveys are BS phishing expeditions !! Pure BS!

Please don't participate in this S....o....b..ches surveys they are absolutely fake. when you participate in a 1-hour survey on this fake web survey site after 1 hour they simply show a message " YOU ARE NOT QUALIFIED" so please don't participate in this animal's survey.

Offers gift cards for completion then collects data from 20 minutes worth of you answering questions before deciding you are ‘not eligible to participate’ therefore no gift card reward. I would expect a verification process like this to take around 3 minutes not 20. Clearly there was never a reward on the table.

This is a legitimate survey tool that many companies use.

I am continually cheated out of points by this company. They are very dishonest, collecting sensitive information while fraudulently promising points. Frustrating waste of time. Zero stars.

Do not waste tour time with them

Screen out after 20 minutes of survey. "You dont belong to the target group" when I ve completed the survey. 90% of the times happens this. Since now I Will be always rejecting allí their surveys from my panel

I just had a "computer says no" kind of experience just before the planned data collection. I moved between institutions and have a retainer (budget) for data collection and despite the previous confirmation, I have just been informed that their new contact person cannot see this funding in their system. What a nightmare.

The content they offer is cluttered. They invent new marketing terms, which does not help. Up sells are always offered. In general is not a honest and straight forward company.

Sent me an email to thnk me for joining their digital event - I have never heard of them!
Asked me if I ws wondering how my team can specifically apply these ideas? - No, I have no idea what product they have.
Asked if I had 15 mins to discuss in more detail - should I waste my time on them?
They appear to be a company selling reasearch tools - perhaps if their marketing were honest, better targeted or at least engaging they may be worth engaging with.

People who wrote reviews on this site must literally be brain-dead. They haven't understood that Qualtrics is not a survey-reward site. They simply offer their survey tool for everyone to use (willing to pay ofc). I thought only children would waste time completing surveys for "rewards" lmfao.

In regards to Qualtrics:
I have used a lot of survey tools in my studies, and this is by far the best and most advanced. They have every feature you think of. We created a fully randomized likert scale questionnaire, and it worked wonderfully. Can only recommend.

To say I am disappointed for spending money on this useless service would be a total understatement. In all my years of working with tech vendors I have never interacted with a less responsive and non-customer focused crowd. Complete non-responsiveness to several tickets, as well as system issues (via two different browsers).

-5 scam survey and a f u c king big con

Nothing like receiving an email, then clicking on the link not a half hour later only to get the "sorry, the survey is closed" message.

I'm just a guy that got an email from a survey, not a business using this "service" for research.

Complete waste of time. Unsubscribed from their email list (although I'll expect some for a the next few weeks because some companies don't unsubscribe you for a while) and if I see another email from these clowns, it's getting deleted.

Can't contact support without signing in, but the sign in function to the support page is broken. They don't reply to email! And, lots of functionality has been broken the last few days. Also, something is wrong with the styling of the surveys so they look terrible.

They steal data. They pretend a survey doesn't match at the end. Yes, they say advertisers are the teams that design these surveys but what platform allows these unscrupulous advertisers cheat in the first place? From now on, I will contact the advertisers directly to see why I wasn't paid for my completed surveys and get paid that way. I hope Qualtrics crashes and burns into survey obscurity.

I’ve completed a Qualtrics survey in design home app and after all when I submitted it I was send to a tapjoy page saying that the survey didn’t match! Like this is easy, isn’t? You have your survey completed and just after all you know it doesn’t match? I waisted long time with this and I have screenshots but in their website there is no email for submitting problem, you must be a costumer over there and I’m not. This looks like scam.