Quarrymotors Reviews 

122
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Better than BMW, these guys knowlage of Top performance cars and the care they give to help me/us understand the issue with our cars is by far OUTSTANDING and believe you me my car had many many issue... See more

Rated 5 out of 5 stars

I ordered a ecu on quarry motors ebay work brilliant and came quick will be using them again very shortly

Rated 5 out of 5 stars

I ordered a steering rack from this company and it had a fault on it i phoned to send the part back they arranged for it to be picked up which I thought was brilliant as struggled to get back with wor... See more

Rated 5 out of 5 stars

Had already spent £300.00 without any results, but Quarry Motors staff solved the problem. I've 520d and noticed lots of power loss. Now I'm happy, my car is back to normal and was quoted more than ha... See more

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4.4

Excellent

TrustScore 4.5 out of 5

122 reviews

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4.4

All reviews

(122)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant parts and service!

Good value, consistently helpful, great service. The timing chain on our 1 Series M Sport broke causing our engine to essentially die. A garage quoted us £4k plus VAT to try to fix the engine, with no guarantee that the costs would stop there. So we decided to explore the option of a second hand engine. After some googling, I found Quarry Motors and I'm so pleased I did.

The chaps I dealt with really knew their stuff and offered me a second hand engine for a great price. They delivered the engine, with new parts on the timing chain, to my father's garage within a week and we managed to fit the engine. We then needed a new part which would usually cost about £500. Quarry sourced the part for us for a fraction of that price and sent it to us immediately.

Once the engine was fitted, there was a separate issue which we couldn't get to the bottom of. We rang Quarry Motors to see if they might know, and sure enough they did. They talked my father through the likely issue and we sorted it quickly. The car, with the new engine, now runs better than ever.

My father and I are very impressed with Quarry Motors. Their products are brilliant, they are very knowledgeable and happy to help. If you need a BMW part, I couldn't recommend them more.

Thanks for all your help Quarry Motors.

Best regards

Jamie Chambers (Ringwood, Hampshire)

January 14, 2018
Unprompted review
Rated 5 out of 5 stars

Buy from Quarry Motors with confidence

I was really worried about buying car parts mail order - esp a gear box
But Quarry Motors were superb - great comms, reasonable pricing, perfect delivery and .... car back on the road
Thanks - will defo use again - hopefully not needed but my concerns over mail order parts now gone
Buy from Quarry Motors with confidence
Thanks

December 4, 2017
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

I have a BMW 5 Series and was looking for a specialist other than the expensive dealers and was recommended Quarry Motors by a friend of mine. Brought the vehicle in for a service and was dealt with by a friendly member of staff called Mike on reception. He explained how they only used high quality products such as Mahle filters and premium branded oil and the service would be carried out by a technician with over 10 years experience working on BMW's.

The service was done in a timely manor and all for a really competitive price. My service book was stamped and the fact they're VAT registered have been trading 30 years gave me great confidence in using them! Over the moon I've found them and will be bringing my car here in the future - Andrew Parkin.

November 30, 2017
Unprompted review
Rated 5 out of 5 stars

I recently had to use Quarry Motors to …

I recently had to use Quarry Motors to fix my 2013 3 series. My car would not go into reverse gear and BMW informed me that I needed a new gearbox for which they quoted me £5000 + VAT including fitting. I rang Quarry as I have done before for bits and they said they could do the whole job for £1400 + VAT which was a huge saving. They even arranged recovery of my car for me at an extra £150 and then collected me from the train station when it was done.

They saved me a fortune and were very professional.

100% I will use them again if I need anything else for my BMW.

November 12, 2017
Unprompted review
Rated 1 out of 5 stars

Awful service so far rang 5 times today …

Awful service so far rang 5 times today was given a tracking number was assured parcel would be here today.No parcel and tracking number doesnt work on website.Was told twice they would ring me back and no response from them.Just want money back now they can keep their part.I will go elsewhere.

September 15, 2017
Unprompted review
Rated 5 out of 5 stars

The best BMW specialist in the UK by a mile

During the month of May, I purchased an item online, which sadly led to some complications with incompatibility. I was given the runaround by local dealers and very few possessed the knowledge to resolve my problem. I decided to go back to the source and called Quarry Motors where I spoke a sales specialist, James Ward.

It was clear during the call, that he was not only more knowledgeable than my local garage specialist, he was prepared to take on my concerns and issues and as a conscientious professional, resolve them for me. This did not take one call, it took several and James has been nothing short of brilliant and an ambassador for the motor industry. When I speak to garages and retail stockist in my area, they speak very highly of your Quarry Motors but what they are really saying is the staff and individuals like James make the business what it is today, 'better than using BMW' in my opinion.

BMW should be proud and grateful Quarry Motors exist because they fill the gap in their lack of aftermarket sales support BMW offer and have given BMW brand longevity by delivering a professional and outstanding service. I would just like to thank James for his professional customer service for going above and beyond my expectations and lastly Quarry Motors.

June 29, 2017
Unprompted review
Rated 1 out of 5 stars

Waste of time

This is totally honest.
You leave your part required and telephone number on a promise of a return call.
You always have to call a second and maybe a third time and guess what.
"Oh we haven't got that part".
They are selective.
One can only assume if the part is not expensive enough or too difficult to remove. They cannot be bothered.

March 27, 2017
Unprompted review
Quarrymotors logo

Reply from Quarrymotors

Hi Trevor, thanks for taking the time to leave a review and we would like to apologise for not living up to your expectations.

Unfortunately when it comes to checking used parts it's not as straight forward as some might seem and can take a considerable amount of time depending on a variety of factors, for example:

Some days we are extremely busy and there could be up to 50 customers in our queueing system before yourself. Our vehicles are stored on cantilever racking which goes 3 vehicles high, if the part you require is at the top of our racking it can take a while to get the vehicle down and check for the item you need. Because vehicles are accident damaged, it's difficult to know exactly how many items have survived from the crash, which makes it very hard to computerise stock, this is why we have to hand check everything. I know you feel we are being selective, but if we say we haven't got the part, it's because we genuinely haven't. We also have in excess of 80 vehicles stored in our yard, so it can take some time to check all of them, especially when certain parts alter on different years and models.

We don't want to appear like we're making excuses, but thought if we gave you an insight as to why it can take some time to get back to you hopefully you would understand. Sorry for any inconvenience caused and we would love you to try us in the future for your parts. We are moving yards to expand and improve our efficiency with a purpose built 10,000 square foot warehouse, within the coming months.

Kind Regards,
Quarry Motor Spares

Rated 5 out of 5 stars

Engine parts

Fantastic garage: Mike who I dealt with on reception absolutely fab guy. I will not take my BMW anywhere else. These guys fitted my BMW in when full and got the work done in 2 days.

March 8, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant used car part supplier

Bought a used windscreen motor for my E39 from these. Exactly as described and included all the bits and lots more. Brilliant used part dealer. Attention to detail excellent. Well packed too.
Reasonable price too.
FW

September 13, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

I've never left a review before but i'm very impressed with whole experience of dealing with Quarrymotors. I needed a radio for my E36 M3 as the display/pixels had completely failed on mine. I received the replacement within 36 hours but the security code was not sent with it. One phone call and a couple of texts and i had the code in 10 minutes, no messing about or being kept waiting half day. The radios condition/function and display/pixels are perfect, as new.
The whole, all round, service was excellent. Thank you.

July 8, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Needed a door handle part for my E46.
It appears that there are a number of variations of door handles for this model and the one that was sent wasn't the correct one.
Contacted Lewis who said that they would send out some alternatives immediately at no extra cost and no need to return the unwanted ones.
Three differently types arrived shortly afterwards and the correct part was among them.
Great service for what was a relatively low cost part.

May 10, 2016
Unprompted review
Rated 5 out of 5 stars

Helpful advice and perfect service

Found Quarry Motors through Parts Gateway which advised that they had the part I required. Telephoned them direct and spoke to Ashley who was very helpful and knowledgable. He despatched the part that day and I received it early the next morning in perfect condition. Would highly recommend Quarry Motors and will certainly use again in the future.

April 18, 2016
Unprompted review
Rated 5 out of 5 stars

Top quality at every stage

Daughter's 120d ate its own engine. Replace or scrap? Contacted Quarry Motors who supplied a low mileage replacement engine and collected the car from our local garage some distance away. The whole job, including costs was outlined from the start, they kept us informed of progress and the car was ready for collection exactly on time. It is now one month later and there hasn't been a single hiccup with anything to do with the engine supplied or the work done. Other companies claim to do similar work cheaper but a few pounds more for peace of mind is very worthwhile. Daughter is happy to be back in her Beemer, she was pleased with the way they even valeted the car, I was very relieved to have found such a good garage who really are BMW specialists. Thank you Quarry Motors.

March 31, 2016
Unprompted review
Rated 5 out of 5 stars

An excellent experience at Quarry Motors

I encountered an excellent experience at Quarry Motors. No other garage wanted to touch my car yet these guys had it fixed the very next day! If you take your car to Quarry, you can expect very competitive pricing and an all round brilliant customer service. Would recommend to anyone :)

November 11, 2014
Unprompted review
Rated 5 out of 5 stars

Dont go anywhere else for your BMW spares !

My BMW rear tyre needed replacing , after taking it to my local tyre company we found the wheel was cracked . Went on ebay to find prices were ridiculously high. Im so glad I found Quarry motors , helpful staff sent me a wheel out the very next day, early morning as well ! very good condition wheel with a 6mm tyre tread on the tyre as well ! on a 255 tyre that's some saving ! and lightening delivery ! many thanks Quarry Motors will be seeing you again.

November 10, 2014
Unprompted review
Rated 5 out of 5 stars

No1 FOR ALL YOUR BMW NEEDS

Lee & all the staff at Quarry motors are the number one Company for all your BMW spares,I myself have been dealing with them for years now & would never consider going elsewhere there service is second to none,If you need a part you can bet they'll have it.So to everyone at Quarry BMW keep up the tremendous work.All the best Colin Knox Scotland

November 3, 2014
Unprompted review
Rated 5 out of 5 stars

FAST, FRIENDLY, MOST HELPFUL, GREAT STOCK AND KEEN TO HELP. WHAT MORE CAN I ASK FOR.

I was recommended to Quarry Motors for a part for my 325ci M Sport.
Instant yes, in stock, reasonable price, good rate to send to Ireland, search over and a very happy person.
Thank you for being there, thank you for your help and interest in my problem and for very rapid sending.
I will be using you every time I am in need of parts and I look forward to my next visit.
Very many thanks I am grateful to you.

October 31, 2014
Unprompted review

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