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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the convenience and affordability of the service, appreciating the ability to consult with a doctor online without long waits or the need for insurance. Many people found the process quick and straightforward, from filling out forms to receiving prescriptions. The user-friendly platform and the professional, attentive doctors also contributed to a positive overall experience for many. However, some people were dissatisfied with the staff, describing some interactions as rude, condescending, or unhelpful. There were also mentions of issues with customer service, including slow response times, unfulfilled promises, and difficulties in resolving billing problems. A few customers also noted that the pricing, while generally affordable, could be higher than other options for certain services.

What people talk about most

Service

Clients share positive opinions on service, highlighting its convenience and accessibility. Many appreciate... See more

Staff

Customers consistently note ambiguous experiences with staff. Many reviewers praise the doctors and other... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While many customers praise the helpfulness and... See more

Price

Consumers find price to be ambiguous, with many expressing frustration over what they perceive as high costs,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the platform and app... See more

Based on these reviews

Rated 5 out of 5 stars

QuickMD doctor MM and responding staff did an excellent job. Very happy with this company and would highly recommend to anyone needing a prescription quickly. This is a real deal company you just have... See more

Company replied

Rated 5 out of 5 stars

I was impressed by how convenient and affordable QuickMD is. It allows you to speak with a doctor online without needing to go to a clinic or hospital, and you don’t even need health insurance. They... See more

Company replied

Rated 5 out of 5 stars

The idea of being able to speak with a doctor from home, without long wait times or crowded waiting rooms, sounds incredibly convenient. I love that they can handle things like prescriptions, urgent c... See more

Company replied

Rated 5 out of 5 stars

I used Quick.md to get a prescription for weight loss medication, and the experience was honestly great. The whole process was quick and straightforward—I just filled out a form, a licensed provider r... See more

Company replied


3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great App

I had a great experience using the quick.md app. I was able to talk to a doctor right away. The doctor listened to me and answered my questions without judgment. He cared about my concerns. After the video appointment, he prescribed me the medicine I needed. I was able to get my medicine very quickly. I feel much better.

September 16, 2024
Unprompted review
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Reply from quick.md

Thank you for the 5 star review. We are glad you had such a positive experience and look forward to seeing you again.

Rated 5 out of 5 stars

Quick and convenient

Quick and convenient, my prescription got to me in a couple hours and everyone I talked to was very polite

September 15, 2024
Unprompted review
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Reply from quick.md

Thanks so much for sharing your experience with QuickMD. We value your feedback and appreciate you trusting us with your healthcare needs

Rated 5 out of 5 stars

Quick MD is awesome

Quick MD is awesome! Getting back and forth to the doctor while I'm unable to drive has been a challenge for me. That's all behind me now that I've found Quick MD. I can see a doctor without even leaving the comfort of my home! It was quick and easy to sign up, too.

September 13, 2024
Unprompted review
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Reply from quick.md

Your comfort and quality care are very important to us! Thank you for the review!

Rated 5 out of 5 stars

The Convienence

The convienence of being able to go online immediately is mind blowing. This is more affordable than quick-care, and available after hours also.
I didn't have to miss work, only extend my afternoon break, was able to pick up my cold medicines right after I picked my kids up (We did order take out to every one's delight).
I was well enough the next day to do a day's work remotely from home and the final high price was in fast food, not medical bills.

August 15, 2024
Unprompted review
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Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Rated 5 out of 5 stars

This is great

This is great! For when your local pediatrician is booked and you need to get in sooner, or if you feel to yucky you even go anywhere. It seems so much more convenient I love this!

August 2, 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have easily accessible care. Thank you for trusting us with yours!

Rated 5 out of 5 stars

I saved a lot of money with this…

I saved a lot of money with this service. It also saved me a lot of time. The cost is only my copay and the whole process isnt complicated. This company is a lifesaver!

September 8, 2024
Unprompted review
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Reply from quick.md

Thank you so much for your 5-star review!

Rated 5 out of 5 stars

Timesaver, Lifesaver and Money Saver

I often neglect my health due to my busy schedule. I wait until it is severe to seek help which can be costly in many ways. When I heard about Quick MD, I did not hesitate to create an account. This platform is a timesaver, lifesaver and money saver.

September 12, 2024
Unprompted review
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Reply from quick.md

Thank you for sharing your experience! We're so glad QuickMD has made it easier for you to prioritize your health despite your busy schedule. We're here whenever you need us, and we're grateful to be a part of your healthcare journey!

Rated 5 out of 5 stars

Better than Dialogue?

I think it's all in the title... I've always had a difficult time getting a hold of a family doctor where I live, and other online options also take a lot of time and is not always what I'm looking for. I've signed up for quick.md and have gotten started with my details and already spoke with somebody about my situation. So far, I'm having a good feeling about it. Thank you!

September 12, 2024
Unprompted review
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Reply from quick.md

Thank you for taking the time to leave a review! Making sure that you feel seen and heard is our top priority. Thank you for trusting us with your care!

Rated 5 out of 5 stars

QuickMD seems excellent!

QuickMD seems to be an excellent idea! You can save lots of time and money on travel and transport this way. Also, it can be beneficial to health care professionals, saving time and possibly seeing more patients in less turn over time. Less contact with illness is also consider a positive in my perspective. On the other hand this may not be so helpful for people who are already lacking in social engagement, but it could allow more people to be seen who have other limiting factors at play.

September 12, 2024
Unprompted review
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Reply from quick.md

Thanks for taking the time to review QuickMD. We appreciate the 5 stars! We'll be here when you need us.

Rated 5 out of 5 stars

I love Web MD's convenience

I love Web MD's convenience; I appreciate not having to get up, get dressed, and get in my car to fight traffic, wait in lines and cold exam rooms, or to the pharmacy for my medications, especially when I am sick and not feeling good.

September 10, 2024
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 5 out of 5 stars

This is a quick and convenient way to…

This is a quick and convenient way to access medical consulting and services. It has multiple ways to access the services and medical products that one needs.

It has the convenience of facilitating access for medical services and products from anywhere and anytime.

The commercial for it was very informative and comforting to the viewer.

September 11, 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we appreciate your feedback and trusting us with your care.

Rated 5 out of 5 stars

This service is fantastic and I love it…

This service is fantastic and I love it for my family! To have a doctor/urgent care at my finger tips anytime needed is fantastic! The cost is only my copay and the whole process isnt complicated. Seeing a Dr by video chat on my phone when one of us is sick is an invaluable service I don't know how we've never not always had this!

September 11, 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have affordable and easily accessible care. Thank you for trusting us with your health.

Rated 5 out of 5 stars

Great alternative

I believe this is a great option for uninsured patients.I think it's great that I don't have to leave home when sick to see a doctor.

September 11, 2024
Unprompted review
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Reply from quick.md

Thank you very much for your review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Rated 5 out of 5 stars

I've never honestly had the best…

I've never honestly had the best health, so I need a quick access to a doctor. I can honestly say that QuickMD has levelled the playing ground for me and made it that much easier to connect with doctors about concerns or health issues I'm having! Waiting in lines at the clinic is no more honestly because I can pick up my prescription as soon as possible.

September 10, 2024
Unprompted review
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Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Rated 5 out of 5 stars

Excellent and Quick Service

This company is a lifesaver! I had a medical emergency and was able to schedule an appointment with a relevant expert the very next day! I would highly suggest them to anyone who's tired of looking around on search engines and calling doctor after doctor just to be seen.
Overall, very satisfied!

September 9, 2024
Unprompted review
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Reply from quick.md

Thank you for your wonderful review! We're so glad we could help you during your medical emergency and connect you with the right expert quickly. We're here whenever you need us!

Rated 5 out of 5 stars

Good prices, various services

The services offered are really great and the prices are reasonable. I like that there is a variety of services. I myself was looking for weight loss and found good option.

September 6, 2024
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 1 out of 5 stars

Please do not use this service

Please do not use this service, go to your local ED first, then addiction treatment center. They just want your money it's why they do not accept insurance. Insurance won't cover them because they are a scam.

September 2, 2024
Unprompted review
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Reply from quick.md

Thank you for your review and comments. Although it is clearly stated we don't take insurance at this time, after your visit you can submit the visit summary to your private insurer for reimbursement, if you would like. We would like to follow up on this issue internally, please submit a ticket to our Customer Care Team so we can get more details. https://support.quick.md/hc/en-us/requests/new

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