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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the convenience and affordability of the service, appreciating the ability to consult with a doctor online without long waits or the need for insurance. Many people found the process quick and straightforward, from filling out forms to receiving prescriptions. The user-friendly platform and the professional, attentive doctors also contributed to a positive overall experience for many. However, some people were dissatisfied with the staff, describing some interactions as rude, condescending, or unhelpful. There were also mentions of issues with customer service, including slow response times, unfulfilled promises, and difficulties in resolving billing problems. A few customers also noted that the pricing, while generally affordable, could be higher than other options for certain services.

What people talk about most

Service

Clients share positive opinions on service, highlighting its convenience and accessibility. Many appreciate... See more

Staff

Customers consistently note ambiguous experiences with staff. Many reviewers praise the doctors and other... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While many customers praise the helpfulness and... See more

Price

Consumers find price to be ambiguous, with many expressing frustration over what they perceive as high costs,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the platform and app... See more

Based on these reviews

Rated 5 out of 5 stars

QuickMD doctor MM and responding staff did an excellent job. Very happy with this company and would highly recommend to anyone needing a prescription quickly. This is a real deal company you just have... See more

Company replied

Rated 5 out of 5 stars

I was impressed by how convenient and affordable QuickMD is. It allows you to speak with a doctor online without needing to go to a clinic or hospital, and you don’t even need health insurance. They... See more

Company replied

Rated 5 out of 5 stars

The idea of being able to speak with a doctor from home, without long wait times or crowded waiting rooms, sounds incredibly convenient. I love that they can handle things like prescriptions, urgent c... See more

Company replied

Rated 5 out of 5 stars

I used Quick.md to get a prescription for weight loss medication, and the experience was honestly great. The whole process was quick and straightforward—I just filled out a form, a licensed provider r... See more

Company replied


3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I rate this 5 stars because it is a…

I rate this 5 stars because it is a great idea. With technology evolving so quickly this is an efficient way to get a quick doctors appointment without all the hustle and fuss.

October 2, 2024
Unprompted review
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Reply from quick.md

Appreciate the recognition, thank you for much for your glowing review.

Rated 5 out of 5 stars

I really like the idea of this and…

I really like the idea of this and while I have not used this particular service before, I have used other services like it. It is usually quick and very convenient. It is a wonderful alternative to going to an actual medical facility.

October 2, 2024
Unprompted review
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Reply from quick.md

Thank you for much for your 5-star review. It doesn't go unnoticed! We'll be here if and when you need us.

Rated 5 out of 5 stars

timesaver

Best app to access consultation services as first as possible and the same time ,its timesaver can recommend it more than many times.

October 1, 2023
Unprompted review
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Reply from quick.md

Thank you so much for your 5-star review and many recommendations!

Rated 5 out of 5 stars

I appreciate that they're…

I appreciate that they're straightforward and honest about what they offer. They don't make outlandish promises or try to be something they're not. They simply highlight the convenience, affordability, and quality of their services, which aligns perfectly with my experience.If you're looking for a hassle-free way to access healthcare, I highly recommend giving QuickMD a try. It's a game-changer for busy individuals or anyone who wants quality care without the inconvenience of traditional doctor's visits.

September 30, 2024
Unprompted review
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Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Rated 5 out of 5 stars

Positive Quick MD Review

Quick MD is a great app to get quick access to urgent care services from U.S. trained physicians via video chat or telephone. This can really help people whenever they need a quick consultation/diagnosis or a prescription from a professional. The app setup is pretty easy to use and the fees per session are cheaper in comparison to a normal urgent care visit. I would definitely recommend this app to anyone.

September 29, 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we appreciate your feedback and trusting us with your care.

Rated 5 out of 5 stars

Very easily understandable

Very easily understandable and the value of the patient is put first I like it!

September 26, 2024
Unprompted review
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Reply from quick.md

Thank you for your review! We appreciate you taking the time out.

Rated 5 out of 5 stars

Easy to Navigate App!

This app is a great and easy resource to use. It’s simple to navigate and makes the process of making an appointment super easy for those who might feel some sort of shame in seeking weight loss treatment or addiction treatment.

September 25, 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we appreciate your feedback and trusting us with your care.

Rated 5 out of 5 stars

Convenient and Easy

This is convenient and easy. I definitely cannot recommend this enough. I struggle with going to the doctor for various reasons, so the ability to schedule a remote appointment with a Doctor whenever I need one is invaluable to me!

September 24, 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have easily accessible care. Thank you for trusting us with yours!

Rated 5 out of 5 stars

I absolutely love using telehealth…

I absolutely love using telehealth because I get severe anxiety in a normal doctors office set up and telehealth lessons that. This is so convenient and easy and I love it.

September 23, 2024
Unprompted review
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Reply from quick.md

Thank you for your wonderful feedback! We’re so glad to hear that QuickMD has made your healthcare experience more comfortable and less stressful. We’re here whenever you need us, and we’re grateful for your trust!

Rated 5 out of 5 stars

I just read a review that said

I just read a review that said, "Making it quick and easy for people to get pills is never a good idea. Pitiful." QuickMD doesn't prescribe "pills"... Why leave a review when you're completely ignorant? They help thousands of people get easier access to medication thats created to literally save their lives, from addiction. If this reviewer doesnt understand addiction, good on them. But you're probably lying. We are all addicted to something. Be part of the solution, not the problem.

September 18, 2024
Unprompted review
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Reply from quick.md

Thank you for your 5-star review and your opinion about that other post. Appreciate the recognition, we will keep working hard to provide the best experience we can. We are on a mission to help, glad you recognize that, thanks for your review.

Rated 5 out of 5 stars

This is an awesome app

This is an awesome app! It saves time and you still get a personal one on one visit with the doctor even if you are out of town. It also saves you time at the pharmacy. I highly recommend getting this app to everyone.

September 20, 2024
Unprompted review
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Reply from quick.md

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with the QuickMD app and that it’s been convenient for you, even while on the go. Our goal is to make healthcare accessible and hassle-free, so it's great to know we could save you time both with the doctor and at the pharmacy.

Rated 1 out of 5 stars

Pitiful

Making it easier for people to get access to pills, is detrimental. Doctors have become nothing more than drug dealers and making it quick and easy for people to get drugs has never worked out well.

EDIT: My apologies, apparently they help opioid addicts by giving them more addictive pills.

September 18, 2024
Unprompted review
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Reply from quick.md

We are sorry you feel this way. Our MAT/MOUD program is designed to help people recover from opioid addictions.

Rated 5 out of 5 stars

Great service

Great service! Quick and efficient for those times when you can't or don't want to go to the doctor's office. I appreciate that there are no hidden fees and that it is simple to use

September 19, 2024
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 5 out of 5 stars

Quick md has saved me so much time I'm…

Quick md has saved me so much time I'm a busy mother of 2 so the saved trips for me have been beyond helpful I love it

September 11, 2024
Unprompted review
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Reply from quick.md

Thank you for the 5 star review. We are glad you had such a positive experience and look forward to seeing you again.

Rated 5 out of 5 stars

Increasing Accessibility for Chronically Ill Patients

I have multiple medical conditions so I am always looking for more convenient ways to access healthcare. QuickMD is a lifesaver, as I am no longer allowed to drive. I try to avoid visits to the E.R./urgent care unless absolutely necessary, and technology like QuickMD allows me to receive care from the comfort of my home. I am immunocompromised, and it is dangerous for me to wait in crowded medical facilities such as the E.R. QuickMD makes healthcare accessible and safe, with knowledgeable providers. QuickMD providers can assess and treat many conditions, and at a fraction of the cost of an E.R. visit. I am so grateful to be able to utilize the services of QuickMD, and I know I am in good hands. It is comforting to know that if I need healthcare, QuickMD is there for me.

September 17, 2024
Unprompted review
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Reply from quick.md

Thank you for sharing your inspiring review. We value your feedback and are so happy that we could help in this way.

Rated 4 out of 5 stars

This company stands out...

This company stands out in terms of elite customer service... from the way they pleasantly answer the phone to the way the tell you goodbye and make sure all of your issues have been addressed to your satisfaction.

September 1, 2024
Unprompted review
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Reply from quick.md

Thank you for your positive review!

Rated 5 out of 5 stars

Great service

Great service! I just needed a refill on a medication I'd been prescribed before, and this was way easier than scheduling an appointment with my PCP, who is way across town from my work. 5 stars!

September 2, 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have affordable and easily accessible care. Thank you for trusting us with your health.

Rated 5 out of 5 stars

This app offers fantastic services to busy families looking for cost-effective and convenient medical solutions.

This app offers fantastic services to its users that many could benefit from. At only $75 per visit, it provides a cost savings to the traditional urgent care or ER visit while covering many medical issues. It offers the ability to pick up your prescriptions at a pharmacy of your choice, which is very beneficial for those who live in rural areas and do not have access to large pharmaceutical companies. Best of all, being able to talk to a doctor, from the comfort of your home, is priceless. I will be using this app for my and my family's needs.

September 16, 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have affordable and easily accessible care. Thank you for trusting us with your health.

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