Sunlight Reviews 111

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their caring, professional, and knowledgeable approach, making them feel comfortable and understood. Many people highlight the exceptional customer service, noting the ease of working with the team and the supportive network provided. The overall service is frequently described as excellent, with consumers appreciating the seamless process and the convenience of the user experience. However, some customers also noted inconsistencies with response times, with a few experiencing delays in receiving prescriptions or replies to their inquiries. There were occasional mentions of confusion regarding dosage and personal information, and a small number of people felt that their concerns were not initially addressed efficiently.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the ease and... See more

Service

Reviewers mention positive feedback about service. Customers appreciate the attention and commitment shown to... See more

Response time

Consumers find response times to be ambiguous. Many reviewers praise the quick and responsive service, noting... See more

Based on these reviews

Rated 5 out of 5 stars

I would recommend Sunlight. I have been on my Glp-1 journey for a few months now. I have tried WeightCare (way to expensive), IvyRX and now Sunlight. I can honestly say that Sunlight has been wonderf... See more

Rated 5 out of 5 stars

I’m like everyone else that’s skeptical and a pessimist when it comes to online products and medications now days… rightfully so with all these cash grab websites now days, however sunlight actually w... See more

Rated 5 out of 5 stars

Sunlight is great! The team is easy to work with and supportive at every step I have lost some weight but most importantly my blood pressure is normal and cholesterol has lowered I hope to keep... See more

Rated 5 out of 5 stars

As a physician myself, I have alot of patients who qualify for..but are not able to afford a GLP-1. My experience with Sunlight will be used as an option for some of my patients whose insurance does... See more


Company details

  1. Weight Loss Service
  2. Doctor
  3. Medical Group
  4. Online Prescription Medication Vendor
  5. Registered General Nurse
  6. Wellness Program

Written by the company

Our mission is to support you in achieving your weight loss goals through personalized solutions and expert guidance. We are committed to fostering a community where everyone feels empowered and motivated to succeed.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

111 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Only lost 5 pounds in 3 months!

I have only lost 5 pounds in 3 months on semaglutide. I had a lot of appointments where no one even showed up for the call. They are definitely responsive when you call the main number though.

March 15, 2026
Unprompted review
Sunlight logo

Reply from Sunlight

Thank you for taking the time to share your feedback.

We understand how disappointing it can feel when results do not meet expectations. Weight loss outcomes can vary from patient to patient, and individual progress may differ based on many personal factors.

Along with your monthly supply of medication, we provide patients with access to unlimited video visits with licensed clinicians so they can receive ongoing support throughout their treatment. We are disappointed to hear that some of your appointments were unsuccessful.

Please email us at help@sunlight.com so our team can review your experience and escalate the matter to ensure a licensed clinician can assist you.

Rated 1 out of 5 stars

STOP!!! Read before making any decision

Before you go with this company, I want to encourage you to do your homework. This was the 2nd company I tried, and I didn't follow my own advice. When I looked into other companies, the big difference was that many didn't charge a monthly fee. I paid $368 plus another $299 for the medication. Once I found that out, I canceled immediately. Call the companies instead of filling out the application online, you have a better chance of getting a discount. DO NOT PAY A MONTHLY FEE & fee for medication.

I was a real customer. The company can look me up. I asked if they would consider eliminating the monthly fee, and I'd stay. I received a response, and they wouldn't do it. So they terminated my subscription at my request.

February 15, 2026
Unprompted review
Sunlight logo

Reply from Sunlight

Thank you for taking the time to share your experience and for being a customer. Your feedback is truly appreciated.

We are sorry to hear that there was confusion regarding the pricing.

To clarify, there is no separate monthly membership fee. The monthly payment reflects the cost of the prescription service and the medication itself.

Please feel free to contact customer support at help@sunlight.com so this can be addressed promptly.

Thank you again for sharing your feedback.

Rated 5 out of 5 stars

They are very thorough

They are very good at reminding me of the time to do refills. They are very thorough with the questions regarding my health and how I feel.

February 12, 2026
Unprompted review
Rated 3 out of 5 stars

I had to cancel my care coach…

I had to cancel my care coach appointment and am having difficulty with rescheduling. On the site you give me the date and time is not showing up. It’s just blank.
-I am not losing weight, even after 4 weeks.

February 10, 2026
Unprompted review
Sunlight logo

Reply from Sunlight

Thank you for taking the time to share your experience. Your feedback is truly appreciated.

We are sorry to hear about the difficulty rescheduling your care coach appointment and that the date and time are not appearing on the site. That can certainly be frustrating when you are trying to stay on track.

Your experience and feedback are important as we continue to improve.

Please feel free to contact customer support at help@sunlight.com so this can be reviewed and addressed promptly.

Rated 5 out of 5 stars

I’m like everyone else that’s skeptical…

I’m like everyone else that’s skeptical and a pessimist when it comes to online products and medications now days… rightfully so with all these cash grab websites now days, however sunlight actually works and I’m pretty grateful because I did quite a bit of digging for days looking for a fair deal and results. After the first 4 weeks I was able to feel a difference and after 4 more weeks everyone told me THEY could see a difference. Now I’m on month 3 and excited to continue nurturing the results until I’m at my goal weight now that I’m more motivated. I can’t thank sunlight enough for being genuine about their product AND providing resources. You can tell they really care. So far I’ve gotten a couple people on board with me on sunlight. Will continue to recommend. Thank you. 🙏

February 3, 2026
Unprompted review
Rated 4 out of 5 stars

going into 3rd month

everything went great the first month lost 11lbs the 2nd month at higher dose no weight loss and no side effect at all. you are the pro what do you recommend for my 3nd month.

January 31, 2026
Unprompted review

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