Sunlight Reviews 111

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their caring, professional, and knowledgeable approach, making them feel comfortable and understood. Many people highlight the exceptional customer service, noting the ease of working with the team and the supportive network provided. The overall service is frequently described as excellent, with consumers appreciating the seamless process and the convenience of the user experience. However, some customers also noted inconsistencies with response times, with a few experiencing delays in receiving prescriptions or replies to their inquiries. There were occasional mentions of confusion regarding dosage and personal information, and a small number of people felt that their concerns were not initially addressed efficiently.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the ease and... See more

Service

Reviewers mention positive feedback about service. Customers appreciate the attention and commitment shown to... See more

Response time

Consumers find response times to be ambiguous. Many reviewers praise the quick and responsive service, noting... See more

Based on these reviews

Rated 5 out of 5 stars

I would recommend Sunlight. I have been on my Glp-1 journey for a few months now. I have tried WeightCare (way to expensive), IvyRX and now Sunlight. I can honestly say that Sunlight has been wonderf... See more

Rated 5 out of 5 stars

I’m like everyone else that’s skeptical and a pessimist when it comes to online products and medications now days… rightfully so with all these cash grab websites now days, however sunlight actually w... See more

Rated 5 out of 5 stars

Sunlight is great! The team is easy to work with and supportive at every step I have lost some weight but most importantly my blood pressure is normal and cholesterol has lowered I hope to keep... See more

Rated 5 out of 5 stars

As a physician myself, I have alot of patients who qualify for..but are not able to afford a GLP-1. My experience with Sunlight will be used as an option for some of my patients whose insurance does... See more


Company details

  1. Weight Loss Service
  2. Doctor
  3. Medical Group
  4. Online Prescription Medication Vendor
  5. Registered General Nurse
  6. Wellness Program

Written by the company

Our mission is to support you in achieving your weight loss goals through personalized solutions and expert guidance. We are committed to fostering a community where everyone feels empowered and motivated to succeed.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

After the first contact, they scam you

First prescription went out fine. The second, they charged my card, but no medication. Numerous emails and they sent canned emails saying nothing. The phone number list is "unallocated". Do not use this company, they are a scam.

January 28, 2026
Unprompted review
Sunlight logo

Reply from Sunlight

Thank you for taking the time to share your experience. We truly appreciate your feedback.

We are very sorry to read about your concerns regarding your second prescription. Please feel free to contact customer support at help@sunlight.com so this can be reviewed and addressed promptly.

Rated 5 out of 5 stars

Amber the care coach was great

Amber the care coach was great ! Had a few questions and she straighten everything out at the time of consult.. Provider called within minutes.
Sunlight Shines..🌞

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Sunlight is great

Sunlight is great! The team is easy to work with and supportive at every step I have lost some weight but most importantly my blood pressure is normal and cholesterol has lowered I hope to keep seeing positive results. Thankyou

January 5, 2026
Unprompted review
Rated 4 out of 5 stars

It was easy to enroll


It was easy to enroll. I am waiting for physician approval and shipment of the prescription. I would like clarification on the monthly fee in the coming months.
Thank you.

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

Sunlight has been a genuinely positive…

Sunlight has been a genuinely positive experience for my GLP-1 journey. The program is straightforward, supportive, and focused on real, sustainable progress instead of pressure or guilt. Everything is clearly explained, communication is easy, and I always feel informed and cared for. It’s been refreshing to work with a program that feels human, encouraging, and well run. I’m truly glad I chose Sunlight.

December 20, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look