0 star if I could Absolutely terrible for an air BnB we book one for Mon - Fri for work first night we arrive dishwasher lock is broken we tell them they spend the rest of the week requesting acce... See more
Location
Switch location1 Atlantic Crescent, HA9 0QT Wembley, GB
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See what reviewers are saying
As a returning client here, staying at the flats whenever I come to London for work, I have had only good experience to share. Very clean and safe. Spacious flats. Steps from Wembley stadium, shops... See more
Company replied
Ken at the reception is absolutely outstanding! From the moment I arrived, he made the check-in process smooth, quick, and stress-free. He always greets with a warm smile and goes above and beyond to... See more
Company replied
I booked my wedding event in Quintain Living (Robinson South) and OMG, what an outstanding experience and eventful day it was. The lovely management (Karolina) dealt with all my queries, making sure I... See more
Company replied
Company details
Written by the company
Studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.
Contact info
1 Atlantic Crescent, HA9 0QT, Wembley, United Kingdom
4.6
Excellent
66 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
0 star if I could Absolutely terrible…
0 star if I could Absolutely terrible for an air BnB we book one for Mon - Fri for work first night we arrive dishwasher lock is broken we tell them they spend the rest of the week requesting access to “repair “ it and haven’t done next is there is no fan / ac so we spend the first 3 nights requesting a window key next is no tea towel or oven mitts in the air BnB and simply told to go buy one. I would highly recommend going elsewhere not here cause this is just ridiculous
June 1, 2026
Unprompted review
Ken and all the staff members were very…
Ken and all the staff members were very helpful they helped us with our checkout problem and the property was really maintained and If you’re considering renting in London and value not just where you live, but how you’re supported while living there, Quintain Living
May 22, 2026
Unprompted review
Reply from Quintain Living - The Robinson
Dear Vikram,
Thank you for your kind words, we are thrilled to hear that Ken and the team were able to assist you with your checkout problem. We would love to welcome you back to Quintain Living for your future rental needs in London!
Kind regards,
Ifty Ziyahudeen - Assistant Resident Manager
Ken was great
Ken was great, extremely helpful to help me settle and check in without any issues. Makes be feel welcome
May 17, 2026
Unprompted review
Reply from Quintain Living - The Robinson
Hi Royce,
Thank you so much for leaving us a positive review! We are happy to hear that Ken has been helpful and that you checked in without any issues. If there is anything we can help with, do not hesitate to reach out.
Kind regards,
Karolina - Resident Manager
Exceptional place and people
As a returning client here, staying at the flats whenever I come to London for work, I have had only good experience to share.
Very clean and safe. Spacious flats. Steps from Wembley stadium, shops and restaurants. Most importantly, amazing people; professional, kind and helpful.
Ben is one of them and he is a top notch professional, ready to help whenever needed.
April 27, 2026
Unprompted review
Reply from Quintain Living - The Robinson
Hi Maria,
Thank you for your continued support and kind words. We’re delighted to hear you enjoy the flats, location, and service each time you stay with us. Ken will be especially pleased to hear your feedback - we’ll be sure to pass it on. We look forward to welcoming you back to London again soon!
Kind regards,
Karolina - Resident Manager
Concierge team and Admin were really…
Concierge team and Admin were really very supportive and friendly. Even staying beside wembley stadium and especially at the times of events it has never been felt unsafe or fear to comeback and rooftops have been always such a special spot for our playing games, chilling and Co-working space felt very collaborative and rewarding.
April 3, 2026
Unprompted review
Reply from Quintain Living - The Robinson
Hello Riya,
Thank you for your lovely feedback! We’re so glad our Teams made you feel supported and that you’ve always felt safe, even during busy events at Wembley. It’s great to hear you’ve enjoyed the rooftop and co-working spaces too - we really appreciate your kind words!
Kind regards,
Karolina - Resident Manager
The pizza event hosted on the 25th of…
The pizza event hosted on the 25th of march was very good. Grabbed some beers as well and was a great time all around
March 25, 2026
Unprompted review
Reply from Quintain Living - The Robinson
Dear Santiago,
Thank you for your great feedback! We’re really glad you had a good time at the pizza event yesterday. It’s always nice to hear they’re enjoyed all around.
We’ll definitely be looking to host more events like this in the future, so we hope to see you at the next one!
Kind regards,
Ifty Ziyahudeen
Assistant Resident Manager
Great experience
Great experience! Ken has always been very helpful and responsive which made my move and living here smooth and really enjoyable.
March 11, 2026
Unprompted review
Reply from Quintain Living - The Robinson
Hi Petra,
Thanks for taking the time to leave us a review. So glad Ken has made your stay with us so memorable.
Will be sure to pass on your kind words to Ken!
Kind regards
Karolina - Resident Manager
The Robinson by Quantain - just perfect
I stayed at The Robinson by Quantain Living for work, and I honestly had an excellent experience. The apartments were fantastic — very comfortable, well-equipped, and maintained to a high standard. The services and amenities were also great and made my stay very convenient.
The staff were incredibly kind and helpful throughout my time there. I’d like to specifically mention Ken, who assisted me a lot during my stay — his support and friendliness really made a difference.
I would definitely recommend staying here and would happily return in the future.
February 16, 2026
Unprompted review
Reply from Quintain Living - The Robinson
Hello Rodrigo,
Thank you for your lovely review!
We’re thrilled you enjoyed the comfort, amenities, and service during your stay. Your kind words about our team - especially Ken - mean a lot, and we’ll be sure to share your feedback with him.
We truly appreciate your recommendation and look forward to welcoming you back soon.
Kindest,
Karolina - Resident Manager
The staff here are very helpful and…
The staff here are very helpful and always assist with the roads and parking.
January 12, 2026
Unprompted review
Reply from Quintain Living - The Robinson
HI Waqar,
Thank you for your kind words! We’re glad our staff could assist you with roads and parking. We truly appreciate your feedback.
Kind regards,
Karolina - Resident Manager
The team at The Robinson are always…
The team at The Robinson are always very welcoming and helpful when I need assitance in the area. Greață building!
January 7, 2026
Unprompted review
Reply from Quintain Living - The Robinson
Hello Alexandru,
Thank you for your lovely feedback! We’re delighted to hear that the team at The Robinson made you feel welcome and were able to help when needed. We’re also glad you enjoyed the building!
Kindest regards,
Karolina - Resident Manager
Reply from Quintain Living - The Robinson
Hi Shrenik,
Thank you for sharing your experience - we are happy to hear that you were satisfied with our Team!
If there is anything we can help with, please let us know.
Best,
Karolina - Resident Manager
loved the entire process of referencing…
loved the entire process of referencing and i am a huge fun of quintain living.
ms patricia in particular made my experience extremely seamless. she is extremely kind, communicative and prompt. i would def recommend quintain living to others !!
December 24, 2025
Unprompted review
Ken at the reception was really very…
Ken at the reception was really very helpful, professional and friendly. Ken actually made everything smooth and easy!
December 15, 2025
Unprompted review
Reply from Quintain Living - The Robinson
Hi He,
Thank you for your kind review! We’re glad to hear Ken made your experience smooth and easy. We’ll be sure to share your feedback with him.
Best regards,
Karolina - Resident Manager
Stay was outstanding
Stay was outstanding, faculty was really helpful and good. Whatever was accordingly our expectations….. recommended 👍👍👍
December 13, 2025
Unprompted review
Reply from Quintain Living - The Robinson
Hi Sa,
Thank you for the great review! We’re happy to hear your stay met your expectations and that our team was helpful. We truly appreciate the recommendation!
Wishing you all the best.
Kind regards,
Karolina - Resident Manager
The front desk team are always fast to…
The front desk team are always fast to assist with any issues regarding parking. Thank you team!
November 22, 2025
Unprompted review
Reply from Quintain Living - The Robinson
Hi Robert,
Thank you so much for your great feedback! We are happy to hear that you found the help and support needed!
If there is anything we can ever help with, do not hesitate to get in touch.
Kindest regards,
Karolina - Resident Manager
Love the building
Love the building. Close to Wembley stadium and plenty of shops for convenience
November 13, 2025
Unprompted review
Reply from Quintain Living - The Robinson
Hi Dan,
Thank you for your lovely review! We are happy to hear that you like our building and facilities.
Best regards,
Karolina
Ken was a great sport and everything…
Ken was a great sport and everything was perfect. 10/10 recommend!
October 14, 2025
Unprompted review
Reply from Quintain Living - The Robinson
Hi Antoneta,
Thank you so much for leaving us a review and we are happy to hear that Ken was helpful during your stay!
If there is anything we can ever support with, do not hesitate to get in touch.
Best,
Karolina - Resident Manager
Great Location for stadium events
We arrived here on Friday and had a wonderful experience staying at the Robinson. The staff is very helpful and welcoming. Answering all our questions and making us feel at home. We will definitely be returning to the Robinson in the future.
October 13, 2025
Unprompted review
Reply from Quintain Living - The Robinson
Hello Bader,
Thank you so much for your lovely feedback! We’re delighted to hear that you had such a wonderful experience at The Robinson and that our team made you feel welcome and at home. It’s always our goal to ensure every guest feels comfortable and well looked after.
We truly appreciate your kind words and look forward to welcoming you back again soon!
Best,
Karolina
Perfect location, friendly, safe vibes
Really well placed accommodation lots of facilities, safe and friendly atmosphere. Ken was super helpful and accommodating!
September 20, 2025
Unprompted review
Reply from Quintain Living - The Robinson
Dear Truffle Duffle,
Thank you for your wonderful feedback. We’re glad you’re enjoying the location, facilities, and friendly atmosphere, and it’s great to hear Ken was so helpful and accommodating. We look forward to continuing to make your experience a positive one.
Kind regards,
Ifty - Assitant Resident Manager
Enjoyed my stay
Enjoyed my stay, massive thanks to Ken and the team who has been very helpful with the move-out process.
September 18, 2025
Unprompted review
Reply from Quintain Living - The Robinson
Dear Asaad,
Thank you for your kind words. We’re so pleased to hear that Ken and the team were able to support you during your move-out, and we’re glad you enjoyed your stay with us. Wishing you all the best for the future.
Kind regards,
Ifty - Assistant Resident Manager
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