As a returning client here, staying at the flats whenever I come to London for work, I have had only good experience to share. Very clean and safe. Spacious flats. Steps from Wembley stadium, shops... See more
Company replied
Location
Switch location1 Atlantic Crescent, HA9 0QT Wembley, GB
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See what reviewers are saying
Very great customer service. Lovely rooms with a great view of London and wembly stadium. Very soundproof
Company replied
Ken at the reception is absolutely outstanding! From the moment I arrived, he made the check-in process smooth, quick, and stress-free. He always greets with a warm smile and goes above and beyond to... See more
Company replied
I booked my wedding event in Quintain Living (Robinson South) and OMG, what an outstanding experience and eventful day it was. The lovely management (Karolina) dealt with all my queries, making sure I... See more
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Company details
Written by the company
Studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.
Contact info
1 Atlantic Crescent, HA9 0QT, Wembley, United Kingdom
4.8
Excellent
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Urgent Request for Resolution of Persistent Electrical Issues
I am writing to express my grave concern and dissatisfaction regarding the unresolved electrical issues in my apartment at Quintain Living, which have caused continuous disruptions and inconveniences in our daily lives. Despite multiple reports and urgent requests for assistance, there has been a lack of timely and effective response from your team, and the issues remain unresolved.
As previously communicated, essential appliances such as the dishwasher and the kitchen extractor fan are non-operational due to faulty kitchen electrical circuitry. We had a technician from Samsung evaluate the dishwasher, confirming that the appliance’s inability to function is due to an electrical fault, not an issue with the dishwasher itself.
I must emphasize the seriousness of these persistent issues and the negative impact they have had on our living conditions. The lack of urgent action and communication from your team is quite concerning and disappointing.
We demand immediate and decisive action to address and resolve these electrical issues. Please ensure that a qualified technician is dispatched to our apartment within this week to conduct the necessary repairs and restore functionality to our appliances.
October 4, 2023
Unprompted review
Reply from Quintain Living - The Robinson
Hi Gexuan,
Thank you for bringing this issue to our attention, and please accept our apologies for any inconvenience caused.
We always aim to deliver a great experience and are disappointed when we don't meet expectations. I will be in contact with you directly to get this resolved.
Kind regards,
Liane - Resident Manager
Robinson resident team
To be honest, quintain living is good enough compared to other agency or landlord in London. Make my life very convenient. The residence team member Rodrigues has been really helpful to me! He is very friendly and patient.
October 1, 2023
Unprompted review
Reply from Quintain Living - The Robinson
Hi Mike,
Thanks for taking the time to leave us such a wonderful review!
We're thrilled to hear that Rodrigues has been so helpful - we'll be sure to let him know.
If there is anything we can do to assist you further, please do not hesitate to contact us!
Kind regards,
Liane - Resident Manager
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