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Quiver Reviews 103

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TrustScore 3 out of 5

3.1

Delivery Service
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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the politeness and helpfulness of the delivery drivers, noting that items are often hand-delivered and that communication regarding delivery times is good. Reviewers frequently mention receiving timely updates and finding the tracking system useful, leading to a smooth and fast delivery experience for many. However, some people were dissatisfied with the service, particularly regarding poor customer service. There are reports of delayed deliveries, unfulfilled next-day delivery promises, and a lack of clear communication or resolution from customer support when problems arise. Some customers also experienced issues with packages not being delivered or being left at incorrect addresses.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the politeness... See more

Service

People report ambiguous experiences with service. Many customers praise the rapid, reliable, fast, and... See more

Staff

Customers had ambiguous experiences with staff. Many reviewers praised the delivery personnel for being... See more

Payment

Reviewers consistently express dissatisfaction with payment experiences. Many customers report not being paid... See more

Customer service

Consumers find customer service to be negative. Many reviewers express disappointment, citing slow,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company who deliver straight to your door. Have had a few companies send me items via Quiver, and it's so noticeable how polite their deliver drivers are, and that they actually bother to hand d... See more

Rated 5 out of 5 stars

Ordered at 3:45 for pre 8pm delivery, turned up at 6:40pm Easy to track on the email link sent, speedy cost effective service for something that was needed quickly.

Rated 5 out of 5 stars

First time I’d heard of quiver but a good experience. Very fast. Courier rang up to make sure I was there and received the package and was friendly. Hoping the green credentials are good too, but have... See more

Rated 5 out of 5 stars

very pleasant and helpful delivery man. He carried my things inside as I'm getting on in years.

Company details

  1. Delivery Service
  2. e-Commerce Service
  3. Logistics Service
  4. Shipping and Mailing Service
  5. Software Company
  6. Software Vendor

Written by the company

Quiver provides faster delivery from stores to customers in London, Paris and New York.

Contact info

3.1

Average

TrustScore 3 out of 5

103 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Standard delivery would have arrived by now.

Same as others. Not a same day or even next day delivery service. They have caused me to stay in 3 days in a row to receive a package that still hasn't arrived. Their customer service response is essentially 'oops sorry, let's hope it arrives. Bye'. Id have been better off just using standard delivery at this point.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS
I would give 0 stars if I had the chance to.
Paid for same day delivery and got told due to the high volume of orders during Black Friday they struggling to deliver on time.
3 days later still no delivery. Tracking number not updated - I’m leaving a review everywhere I can - BUNCH OF CLOWNS

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service. Avoid

Customer service is terrible. Wasted 8 hrs waiting for a same day delivery that they gave me an eight hour window for and of course it never arrived! They also don’t reply/ acknowledge any emails. Will be complaining to the sender, cancelling the order and insisting on a refund.

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Zero stars

They gave a 13 hour delivery window, failed to update the information for live tracking, and then a few minutes after the final delivery time they change the date and time of delivery. I know couriers are treated and paid badly but the company should update tracking info with more notice. Complete waste of my day. Hadn't heard of this company but the reviews speak for themselves. Very disappointed that the company I was buying from used this service, boasting of next day delivery.

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

Useless Delivery Service

Ordered same day delivery, didn’t deliver. Said they’d deliver next day as priority- didn’t deliver. Utterly useless.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid working with them at all costs!

Worked with Quiver since the start of the year and only stuck with them as I have been struggling with landing another job. They said pay days for couriers are for the 7th & 22nd of each month which they fail to pay on the dates THEY set each and every time. They keep saying the payments will go out the following day which they never do.

Paydays is like wishing for your hard earned money to land in your account. There’s been multiple occasions I had to wait about 3-4 days for my pay to arrive after their set days. I’ve only ever been paid on time twice in the span of 10 months which is insane. These delayed payments has affected my ability to cover my bills and necessary expenses for each month as they can’t guarantee what days I get paid.

Avoid any work from here!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fast, friendly, efficient

First time I’d heard of quiver but a good experience. Very fast. Courier rang up to make sure I was there and received the package and was friendly. Hoping the green credentials are good too, but haven’t checked! Glad Quiver was chosen and will look out for them in future.

October 23, 2025
Unprompted review

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