Qure Skincare Reviews 1,459

This is not the first time I've contacted Qure and they always get back to me immediately. Today, it was via a chat, but still with the same high level of care and concern. I got my questions answered immediately. I am a fan of the product and I love my results.

One vial out of 12 leaked in transit. I sent an email and within 2 hours and a few emails a replacement was sent out. Amazing customer service!

When I received my serums a few of the vials had leaked during the shipment. I contacted them thru a chat and sent a picture and the product/batch numbers and within a 24hr period they shipped me new product. It was great customer service and fast and friendly!!

I love the product this is the second time I ordered MI and I will get it every time from now on God willingly. Thank you Qure for such amazing work

I have been using these products since November and can honestly say I notice a difference even others have complimented me on how fresh I look . I’m not easily sold to so for me to write a review I will only be honest . I have had a few problems with the needle heads either not opening or the serum hasn’t got through , I reached out to Qure immediately within a few hours had response and new items sent out in post no questions asked just apologies. Customer service has been great and the product I am still using
So for me that says a lot , I actually look forward to doing my treatments every 2 weeks

The agent was very kind and responded right away offering helpful guidance.

So far my experience with the company has been great. Only part of my original shipment was sent out. Their help center is easy to contact via WhatsApp. The response time was fast and the customer service person was able to change the order so the rest would ship out. I love the face mask so far so I'm excited to get the rest!

The associate Kristin was extremely kind, professional, knowledgeable, courteous, patient. Highly recommend her, she is outstanding!Excellent Customer Service!! She is AMAZING!!

Excellent, trustworthy company who's products are fairly priced and give actual results.

Great products and the customer service experience is top notch. They responded to my email immediately and resolved the issue with an immediate replacement order. I find this level of customer service is rare these days. I highly recommend this company and its products.

Fantastic to deal with so helpful and supportive going above and beyond thanking you for being amazing 🤩

Excellent Customer Service - The quickest issue I've ever had solved. Seriously excellent service.

First off, customer service is EXCELLENT! They were able to get back to me within 12 hours. Now that's what I call great service. I purchased 6 months of the wrinkle serum and 6 months of the spot cream. I alternate both. 1 session wrinkle serum. 2 weeks later spot serum. It's been less than 3 months, however, I have noticed a slight difference in my skin. Smoother and the wrinkles are fading away. The spot serum is slowly working, the key word is "working." It may be a bit pricey so make sure you stock up when they have their sales. I'm in for life.

I just received my product, and one of my vials had leaked! I went to the website, messaged with an associate. After sending a few pictures, I will be receiving a new vial. Great customer service.
Thank you!

Very good customer service…. And wonderful product!!

Amazing products and amazing customer support!!💫

I love the Qure Red Light Rejuvenation mask! I especially love that it's a quick 3 minute process. My device did stop working after one year of use and customer service sent me a new device! I love it and I'm so happy I get to continue using it because I use it every single morning :)

Super happy with the Qure customer service!

Their willingness to offer thoughtful solutions and handle everything with genuine care is something I truly appreciate and want to sincerely thank them for. To me, this is exactly what real customer relationships, customer loyalty, and excellent service should look like.

That level of care and attention is also the reason why I will continue ordering this product with confidence and pleasure!

When I didn't receive my product i emailed and they were quick to respond and process my order with tracking.

I am beyond frustrated. I cleansed my skin, & was excited to try this. I thought with the ptt6(a separate serum that I bought to enhance effects of micro needling)& this easy twist on needle head, that it couldn't be any easier. I was wrong. I put the needle head on, turned it upside down, and lightly tapped. I began to stamp & some serum came out, but very sparse. I stamped a few more passes & nothing came out. I loosened the head, turned it upside down for a bit, and started over. Once again, nothing. I did this for 30 minutes! I got so frustrated that I dry stamped my skin, which had become painful, & just took the head off and rubbed the serum everywhere. It is super sticky. I'm pretty sure it isn't going to work, at least not as efficiently because it wasn't injected into my skin, beneath the top layer as intended. I hope my last application goes better. I fear I have wasted money and hope. There has got to be a better way. To get the serum to flow, & I've used micro infusion kits before!