Qure Skincare Reviews 1,457

I purchased a 6 mo supply. When I first called to make sure I got what I paid for CSR were nice. I purchased the Qure in Jan. 2026, but did not use until March 2026 because of medical issues. On my third stamping, I noticed 2 red marks on my face that were not there before. And also, when stamping, the serum has a hard time coming to the head of the needles. There, you have to keep tapping the bottle. It will ruin your face. I've reached out 3 times to c.s. They want to see the photos. So they send me an email to attach photo's in which I can not. The marks are still there & turned color. Do not buy!!

I have been using the Qure microinfusion system since Dec 2024. My skin is visibly healthier, more hydrated and even toned. Haven't had a need to return anything purchased. Customer service was excellent when asking about earning points, redeeming points and discount vouchers. I have also tried Glov, but the quality of their stamp heads was terrible and their serums dry quickly leaving a sticky feeling. I'll be sticking with Qure ongoing. :)

1)the product doesnt flow well through the needle tips so there is uneven distribution of serums throughout the process;

2.)there are no clear instructions how heavy the weight I should be putting in (i had to google it for long until i found the ideal pressure for stamping) and not enough info about aftercare either

3.)because it is a "stamping" process and the product sometimes doesn't come out of the chamber and it resulted to uneven pressure on some parts of my face & neck. i had to get a separate microneedling device (electric/automated one) to get even/consistent pressure and i just used the serum that came w the package. with that said,

4.)the serums are weak (made elde where BUT the place they came from) and doesnt provide much treatment or hydration- i had to get separate serums from a 3rd party cosmetic suppliers to actually get the result I needed. Lastly,

5.) the returning process is so hard they keep on asking for more info, photos etc that its taking a while and ive almost given up.

overall i would not repurchase and would not recommend - i ended up buying more 3rd party products to make it work.

SUCH A WASTE OF TIME & MONEY.

I just recently had maybe a glitch to the system when I ordered, where I got really frustrated not able to have the promo I wanted which is the reason why I purchased the product. Good thing Jerald one of the customer service helped me with my concern. Great customer support team.

Needed some guidance on my tracking as my items were coming in 2 packages. Using the website I was able to easily get onto the chat in whatsapp and was quickly responded to with helpful information. Great communication.

Their customer support line is terrific. Really helpful.

I have just opened my first wrinkle micro needling kit and found 3 of the vials damaged/leaking. I contacted customer service immediately via WhatsApp and within a few minutes the problem is resolved and some new vials are being sent to me! I live in a country where customer service is fairly poor most of the time and this experience has restored my faith! Thank you Rachel, you have brightened my day ♥️

Pretty amazing product. The micro infusion serum really seems to help my skin become less papery and dry and become healthier and younger looking.

This product is made in China & has an ever-ending 70% off promotion. It's nothing but a gimmick. It's not worth the discounted sale price of $219...let alone $719. Their packaging says Australia, but after inquiring due to countless faulty caps I was advised they came from China, which prompted me to ask where the serum came from...China. With the gimmicky promotion and the dishonest origin, I have a hard time believing any of the images they have on their site to be true or the reviews. My review...garbage in a bottle! Save your time (it's a hassle to return and they want you to pay a restocking fee) Read the fine print with this company

There was a problem with my order. I contacted customer support. The response time was excellent, especially on weekend. All my questions were answered. I feel even better about my purchase and the products when its backed by great customer support.

I am a new Qure customer, but have been impressed so far with their products and customer service. They have checked in with me on my products and I appreciate the personal care. The products are easy to use and are backed with clear and easy to understand instructions. I have high hopes for the effectiveness of the helmet and face mask!

Profesional and efficient!

Customer service was very patient and advised me professionally regarding the use of the product. Very politely answered all my concerns and gave me full reassurance about what I was buying and how to use the product was like having your own private consultation Thankyou

This is a rip off. I have bottles that the needle heads do not fit on. The needle heads do not dispense the formula. I asked for new needle heads and they sent 3. I have 7 bottles and due to the inferior needle heads I cannot use the product. DO NOT BUY. THERE MUST BE OTHER COMPANIES THAT ARE MORE CUSTOMER SERVICE SATISFYING.

I have only great things to say about this brand! Love all their products and they have an amazing customer service.

I am only 1 session into my 6month supply of micro needling for wrinkles and dark spot correcting. Unfortunately my package arrived damaged however the amazing team helped me out willingly. I am looking forward to continuing my treatment and seeing the outcomes.

I had questions about this product. The The Customer Service representative was courteous, knowledgeable, & easy to understand. He resolved my issues with cheerfulness & a professionalism rarely seen in today's world! Hope this man gets a raise!!
The serum is great and does a good job.

Great customer service, easy to approach and resolve the issue directly, making the process very friendly towards the customer. The company take the feedback seriously, and continuce improving their product. Great company, I am very happy with Qure!

My product arrived broken. However, as soon as I reached out to customer service, they were incredibly helpful and quickly resolved the issue. They handled the situation with professionalism, and their response time was impressively fast. This level of customer support truly makes me happy and gives me a sense of peace and security. Thank you so much!