QVR Reviews 918

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 434 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the hair, describing it as soft, natural, and easy to style, with some noting it blends well with their own hair and can be reused. Reviewers frequently praise the fast shipping and timely delivery, often receiving their orders within a week, and appreciate the absence of chemical smells. The customer service is also highlighted by many as quick to respond, helpful, and professional in resolving issues. However, some people were dissatisfied with the product, reporting that the hair tangles, mats badly, and becomes unusable after a short period, with some questioning if it is truly human hair. Additionally, a few customers experienced significant shipping delays, a lack of tracking information, and unresponsiveness from customer service regarding their orders.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many expressing significant disappointment,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing disappointment, citing... See more

Order

People report ambiguous experiences with order, with many customers expressing significant dissatisfaction... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues.... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers praising the excellent and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I really wanted to love this hair. It looked beautiful at first and I received so many compliments. However, after about 5 weeks it started to dread and tangle badly. I also noticed that when the hair... See more

Rated 4 out of 5 stars

The hair is beautiful. The fact that it is human hair and it can be reused was the main reason I ordered it. I ran into an issue with my order but their customer service was quick to respond and worke... See more

Rated 4 out of 5 stars

This is my third time buying from this company. This time it took forever forever to get my package. But once I received my crochets I was very happy. The hair is very manageable and so pretty when yo... See more

Rated 5 out of 5 stars

This Afro Kinky Bulk Hair is good quality. It is soft, natural, and easy to style with minimal shedding. I cannot tell the difference between the hair and mine with a blow out. Plus, the customer serv... See more


Company details

  1. Hair Extensions Supplier

Written by the company

QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.


Contact info

3.3

Average

TrustScore 3.5 out of 5

918 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I really love the kinky bulk hair

I really love the kinky bulk hair. It is lightweight, ultra natural, matches my natural hair perfectly. Better than artificial braiding hair which is heavy, itchy, and doesn't age well. Qvr hair looks good and wears well over time. I am a fan having ordered multiple times already and wish I could give him more than five stars.

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

QVR Hair Debacle

I was very excited to have the 5 packs of qvr human crochet hair installed. However after the first wash the hair was matting up and remained to be tangled every day along with matting up in multiple spots. The hair was also bleeding the color out on my shirts when I would wet it before putting product on it as well as after washing it. If this hair was colored it should not be bleeding on my shirts, unless you put a cellophane in it instead of real color. Nonetheless, this product did not measure up and I am extremely disappointed with it. I spent way too much money to end up having my stylist have to cut it out of my hair in order to remove it. I should be compensated. I cannot in good faith recommend using this hair again

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the wrong hair

I ordered the wrong hair, however, the hair that I received was of great quality. Unfortunately, I had to return it but had no issues returning it and the customer service team responded within 24 hours of my inquiry.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I buy hair from QVR every month

I buy hair from QVR every month. I do a new style in my daughters hair every month with this hair. I use afro kinky and my favorite crochet hair. The representatives are kind and they reply or address your concerns within 48 hours. Cant beat that when other brands barely reply. This is good reasonable hair and I love it!

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

I have ordered from this company 2…

I have ordered from this company 2 times and both times I’ve never received my orders because of their shipping and their customer service is the worst it may as well be non-existent.

April 16, 2026
Unprompted review
QVR logo

Reply from QVR

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the invenience caused.

Could you pls confirm if #00000279350 is your order number, pls? If yes, it has been transferred to GOFO to deliver,
the tracking info is GFUS01046066566976, it can be tracked via the link https://www.gofo.com/us/track?searchID=GFUS01028550134528
The courier said the recipient address cannot be located, so the package has not been delivered yet.
We have contacted the courier to verify the problem, but due to time difference, we may get the reply timely. We have also sent emails to you about this issue, pls check it and reply to us, thank you.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 4 out of 5 stars

QVR Customer Service + Products

Pros:
- Human Connection through Customer Service
- Understanding of my request
- Fairly responsive wait times within 2 business days
- Product: Recommended amount is perfect for high density type 4 hair.
- Product: Good quality. For best reusabilty, clean while still installed in hair.

Need to Know:
- The Hair Behaves Just Like Natural Hair. It Will Tangle, Just Like Natural Hair.

Cons:
- Validation methods, sending pictures of products to return them + initial communications were difficult but able to adjust later on.
- Less Professional, felt like I was texting a Gen Alpha individual rather than a customer service representative.

Notes for Anyone Else:
- If you are planning to return a package just return it to sender. It is the same address you'll do if you reach out to customer service. Just return it and send the email later that same day.

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

Qvr experience

I never complain about my experiences because I know things happen, but this experience was terrible! I ordered my hair on January and never received any updates unless I emailed them. Also, I never received a shipping or tracking number that was accurate. It’s almost May and I still haven’t received my order so I requested a refund. Gave me the refund very quickly, but never seen the hair. Terrible customer service. I will never try to order from this company again! Customer service is everything to me because I am a hairdresser. Been one since December of 09 and I wanted to treat myself and get some good quality hair. I was looking forward to it so I am very disappointed. I hope they do better for other people. This hair is not cheap to be waiting for almost 3 months. Very ridiculous if you ask me.

January 27, 2026
Unprompted review
QVR logo

Reply from QVR

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay in our communication and shipment.

We have reported this situation to the company, and we will strive to do better in the future. Also, there are some hair that can be shipped out very quick, maybe you can try them when you have interests for us next time.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 1 out of 5 stars

This company is a rip off!!

This company is a rip off, they claim that they sent my hair, but I never received it. I brought it to their attention and they didn't want to resend it or give me my $ back. They wanted me to take 35 percent of the 250 that I sent them. I went thru too much with this company. I couldn't believe that they wanted me to take a loss like that. They used a delivery service that took the easy way and didn't bring my merchandise to my door like they suppose to, they claim they put it in a broken mailbox. I don't know what really happened, all I know I'm out of my $ and I don't have my 5 packs of hair. So, I'm telling you this to warn you of this company. Beware!! I will keep y'all posted.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great braiding hair

I’ve been really impressed with the quality of this braiding hair. It’s soft, lightweight, and very easy to work with, which makes the entire braiding process smoother and faster. The texture is consistent from root to tip, and it doesn’t tangle easily—something that makes a big difference when you’re installing or maintaining braids.

What stood out most is how natural it looks once installed. It blends well, holds its shape, and has a nice finish. It’s also comfortable to wear—no itching or heaviness, even after long periods.

Durability is another strong point. The hair holds up well over time with minimal frizz, and the braids stay neat much longer compared to other brands I’ve tried. Overall, it’s a reliable, high-quality option that delivers both on appearance and performance.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

The hair gets extremely matted

The hair gets extremely matted, non reusable. Very poor quality hair, as if it’s not real human hair or you all source from not the “good” hair. I have a pretty good grade of hair & my hair never does anything close to what this hair does. It’s like straight synthetic hair. This was my first time buying from QVR and it will be my last, especially if I want quality hair that I can reuse. This hair is too expensive for a single use.

April 1, 2026
Unprompted review
QVR logo

Reply from QVR

Thank you for taking the time to share your feedback.

At QVR, we only sell 100% human hair, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have.

We want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it. We understand that quality is what will help us go further.

We are sorry that we can not locate your according to current information, to assist you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then we will try our best to help you with the problem of the order asap.

Your opinions matter. We'll keep working hard to provide better products. Hope to hear back from you.

Best wishes
QVR hair service

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