QVR Reviews 918

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 434 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the hair, describing it as soft, natural, and easy to style, with some noting it blends well with their own hair and can be reused. Reviewers frequently praise the fast shipping and timely delivery, often receiving their orders within a week, and appreciate the absence of chemical smells. The customer service is also highlighted by many as quick to respond, helpful, and professional in resolving issues. However, some people were dissatisfied with the product, reporting that the hair tangles, mats badly, and becomes unusable after a short period, with some questioning if it is truly human hair. Additionally, a few customers experienced significant shipping delays, a lack of tracking information, and unresponsiveness from customer service regarding their orders.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many expressing significant disappointment,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing disappointment, citing... See more

Order

People report ambiguous experiences with order, with many customers expressing significant dissatisfaction... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues.... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers praising the excellent and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I really wanted to love this hair. It looked beautiful at first and I received so many compliments. However, after about 5 weeks it started to dread and tangle badly. I also noticed that when the hair... See more

Rated 4 out of 5 stars

The hair is beautiful. The fact that it is human hair and it can be reused was the main reason I ordered it. I ran into an issue with my order but their customer service was quick to respond and worke... See more

Rated 4 out of 5 stars

This is my third time buying from this company. This time it took forever forever to get my package. But once I received my crochets I was very happy. The hair is very manageable and so pretty when yo... See more

Rated 5 out of 5 stars

This Afro Kinky Bulk Hair is good quality. It is soft, natural, and easy to style with minimal shedding. I cannot tell the difference between the hair and mine with a blow out. Plus, the customer serv... See more


Company details

  1. Hair Extensions Supplier

Written by the company

QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.


Contact info

3.3

Average

TrustScore 3.5 out of 5

918 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

QVR has a customer for life

I have ordered from QVR a total of 3 times and the hair doesn't disappoint. The quality is great. The shipping was beyond my expectations and their customer service replies really quickly as well.

I will continue ordering from them.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

QVR crochet hair is amazing!

Not only is QVR crochet hair amazing, they also have a variety of hair colors to choose from. And the fact that I constantly reuse the hair, it saves me money. I shop no where else.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

The hair is not kinky hair

The hair is not kinky hair, contacted customer service for return but was offered a less than 10% refund. All the hair is intact in its original packaging. PLEASE AVOID QVR, THE HAIR IS NOT EVEN CLOSE TO HUMAN HAIR. VERY FAKE. THERE ARE OTHER HAIR VENDORS WITH BETTER QUALITY HAIR FOR CHEAPER.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

NOT as advertised, their hair is not 100% human hair.

I bought this hair because it was advertised as 100% human hair. What I received is NOT human hair at all. It feels and behaves like synthetic hair stiff, tangles easily and does not respond like real human hair.

I reached out to them and they still refused to give me a refund even though they claim to have a 30 day return policy. That alone tells me everything. This is misrepresentation. Be careful buying from them.

February 9, 2026
Unprompted review
QVR logo

Reply from QVR

Thank you for taking the time to share your feedback.

At QVR, we only sell 100% human hair, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have.

We want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it. We understand that quality is what will help us go further.

We are sorry that we can not locate your according to current information, to assist you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then we will try our best to help you with the problem of the order asap.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 2 out of 5 stars

I got my hair but it’s not enough for…

I got my hair but it’s not enough for my whole head even the description says it will. I was short a pack of hair and I had to email them why which they told me they was out of stock.i got this hair especially for my wedding day. I don’t feel like I should have ask they could have email or let me know something when I ordered. Now I have to spend about $279 on ordering more hair.

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 4 packs of human afro kinky…

Ordered 4 packs of human afro kinky hair bundles on 4/2/25 for my hair appointment on 4/14. Finally received a shipping confirmation on 4/9 unfortunately stating “great news” my hair will be shipped in 48 hours aka 2 days. Which would be 4/11 (a Saturday) so there is no way I will have my hair before my appointment.. international shipping will take at least another 5 days. At this point I’m going to try and cancel the order and buy from Amazon Prime.

April 2, 2026
Unprompted review
QVR logo

Reply from QVR

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay in our communication.

According to the current information, we are sorry that we can not locate your order accurately. To assist you further, could you kindly confirm your order number? Then we will try our best to help you with the problem of the order asap.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 1 out of 5 stars

My order number 00000268772 for a…

My order number 00000268772 for a four-pack of QVR Body Wave Bulk Hair Extensions for Boho Knotless Braiding was placed on March 18. Despite multiple attempts, I cannot find any tracking details, and customer service has not responded to my inquiries. I need this hair by April 15th. I am extremely irritated and frustrated with the lack of support. I will never recommend them.

March 17, 2026
Unprompted review
QVR logo

Reply from QVR

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay in our communication.

We sincerely apologize for not being able to reply to you timely, due to we had just returned from a holiday. Your order has been shipped out, the tracking info is DY0210001309699, this is the link: https://t.17track.net/en#nums=DY0210001309699
We will keep eyes on the logistic, hopw you will receive the hair soon.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 3 out of 5 stars

I have purchased several types of human…

I have purchased several types of human hair from QVR and I have only been 1/2 satisfied. The kinky straight braiding hair was a very bad choice for me. The sheading was very bad and I would advise to not use it for braiding as the same advice as my braider said. She didn't like it. The crochet hair difficult to take out because the thread blends in with the hair. I hope eventually I will find something that will suit me. Please note that this is just MY experience. So their products may work for some but not others. So before you spend your money ( i have spent hundreds ) please do your research.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

I made an order on February 17th and…

I made an order on February 17th and have not received my order. This is terrible and I will not be ordering from here again or recommending the company to any others. I have contacted customer about my order and all they say is the hair is being customized, if you don’t trust us we can give you a refund, be patient, we’ll give you a refund on your next order. THERE WILL NOT BE A NEXT ORDER!!!! I wish when ordering it was explained that hair needs to be customized and it would take a little longer but it said shipping is quick……..etc….This is very frustrating.

February 17, 2026
Unprompted review
Rated 4 out of 5 stars

Unused Hair return

I'm currently working with the QVR merchant to return unused hair I ordered in the wrong color. It was easy to work with the merchant to obtain a full refund after discussing my order via email. Beautiful hair, just in the wrong color!

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Nappy and unhappy

I brought a 3 pack of this hair this hair is terrible and I highly doubt it 100% human hair it tangles to the Gods. I did all the stuff the recommended and it's still was nappy. To add icing to the cake I tried to give the pack I had left to someone who has used it before and I couldn't even give it away because it's trash hair.

Update i ordered on tik tok order 577260522142339390

February 18, 2026
Unprompted review
QVR logo

Reply from QVR

Thank you for taking the time to share your feedback.

At QVR, we only sell 100% human hair, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have.

We want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it. We understand that quality is what will help us go further.

We are sorry that we can not locate your according to current information, to assist you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then we will try our best to help you with the problem of the order asap.

Your opinions matter. We'll keep working hard to provide better products. Hope to hear back from you.

Best wishes
QVR hair service

Rated 5 out of 5 stars

QVR customer service was incredible

QVR customer service was incredible. There was a delay in my order sure it being out of stock and they not only communicated with me about the delays but also gave me an option to switch my order. Awesome communication and very effective with timing.

March 19, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look