Qwerty Cycles Reviews 

129
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great company to deal with. Communication has been very good, even to advise there would be a delay in stock arriving, and they were very helpful and patient with me asking questions about products... See more

Company replied

Rated 5 out of 5 stars

I have ordered Cannondale HD169 Headset Bearings and Cannondale PressFit KP197/SRM BottomBracket. They have arrived as expected A little more than 1 week to be delivered to me, in Portugal. I have con... See more

Company replied

Rated 5 out of 5 stars

Wasn't exactly sure what I needed to upgrade my bike so appreciated the comms with them- was given all appropriate part numbers and due stock dates. Delivery from point of ordering was good and quick... See more

Company replied

Rated 5 out of 5 stars

Great service. The guys installed a remote lockout which didn't come as standard free of charge and chased the postman when there was an issue with delivery keeping me up to date all the way through.... See more

Company replied

Company details

  1. Bike Accessories Store
  2. also in
  3. Sporting Goods Store

Information provided by various external sources

Cannondale Spare Parts and Accessories UK Free Delivery


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(129)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Tracking number

Please bear in mind it's ESSENTIAL to have a tracking number of the delivery as soon as you have one.

March 11, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Sorry you are unhappy with the service. Looking at the history of your order we provided tracking on the 5th of March and item arrived on the 9th March. Best regards

Rated 5 out of 5 stars

Lefty Hose Clamp Kit

Very good price, quick and free delivery. Couldn’t ask for more!

February 28, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thanks for your feedback David. Really pleased you were happy with our service.

Rated 5 out of 5 stars

Fast delivery. Would use again

February 27, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

We are glad that you are happy with the service you received. Thank you for the feedback, we really appreciate you taking the time to do it. Come back soon :-)

Rated 5 out of 5 stars

Lloyd was particularly helpful advising…

Lloyd was particularly helpful advising on issues regarding my Leftie Fork Hub, and recommending the Hub flange removal tool

February 26, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thanks for your feedback, we are pleased you were happy with our service. Come back soon!

Rated 5 out of 5 stars

Excellent

Excellent purchasing experience

February 20, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your feedback :-)

Rated 5 out of 5 stars

Item as described

Item as described. would buy again from this seller

February 18, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your feedback, come back soon :-)

Rated 5 out of 5 stars

Very quick postage

Very quick postage, highly recommended.

February 14, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for leaving feedback for us, we really appreciate your comments.

Rated 5 out of 5 stars

Great service

Great service, fast shipping to EU...Thx

February 10, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thanks for your feedback. Come back soon :-)

Rated 5 out of 5 stars

Great personal advice and buying service

Great advice online and first class service on ordering. Thank you.

February 9, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your feedback, we are so pleased you had a positive experience with us.

Rated 5 out of 5 stars

Excellent Service

I had a specific technical question with regard to a Cannondale chain set component. I emailed Qwerty Cycles and got a reply in less than 30 mins! Ordered the part and received the next day. Fab service, good price, very pleased

February 7, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Hi Stuart, thats great to hear. We are so pleased we were able to help you out. Please come back and see us again soon :-)

Rated 5 out of 5 stars

Cannondale HD169 Headset and KP197 Orders

I have ordered Cannondale HD169 Headset Bearings and Cannondale PressFit KP197/SRM BottomBracket. They have arrived as expected A little more than 1 week to be delivered to me, in Portugal. I have contacted qwerty e-mail related to the delivery of one order, that was not possible to be delivered on that day,and they have answered quickly. On the next day I was picking up the order. There is only one improvemente that I would like to see on the webpage, the possibility to have a client account were we could track our wishs and orders.

February 6, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your feedback. I'm glad you were happy with the service you received. Thank you for the suggestion of the customer account, we will look into this further. It is an option we can provide customers, so we will look at how we can implement this as a non mandatory option.

Rated 5 out of 5 stars

Good advise for product selection

Qwerty cycles provided good advise for selection of the right headset bearings for my Cannondale Supersix, which fit perfectly.

January 19, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your feedback, pleased to hear your SuperSix is back up and running! :-)

Rated 5 out of 5 stars

Thank you

Everything OK. Fast delivery.

January 12, 2020
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your feedback :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look