Qwerty Cycles Reviews 

129
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great company to deal with. Communication has been very good, even to advise there would be a delay in stock arriving, and they were very helpful and patient with me asking questions about products... See more

Company replied

Rated 5 out of 5 stars

I have ordered Cannondale HD169 Headset Bearings and Cannondale PressFit KP197/SRM BottomBracket. They have arrived as expected A little more than 1 week to be delivered to me, in Portugal. I have con... See more

Company replied

Rated 5 out of 5 stars

Wasn't exactly sure what I needed to upgrade my bike so appreciated the comms with them- was given all appropriate part numbers and due stock dates. Delivery from point of ordering was good and quick... See more

Company replied

Rated 5 out of 5 stars

Great service. The guys installed a remote lockout which didn't come as standard free of charge and chased the postman when there was an issue with delivery keeping me up to date all the way through.... See more

Company replied

Company details

  1. Bike Accessories Store
  2. also in
  3. Sporting Goods Store

Information provided by various external sources

Cannondale Spare Parts and Accessories UK Free Delivery


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(129)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lightning shipping

Ordered a small hard to find part for my roadbike, Qwerty stocked it shipped it immediately. Recommended.

May 13, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your feedback, we love being able to help customer out with those hard to find parts! Come back soon ;-)

Rated 5 out of 5 stars

Great company to deal with.

Great company to deal with. Communication has been very good, even to advise there would be a delay in stock arriving, and they were very helpful and patient with me asking questions about products before placing orders.
Everything went smoothly with payment and shipping.

May 9, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your feedback, we are so grateful for your comments.

Rated 1 out of 5 stars

Poor customer service

Sent an item back after wording the wrong part, never received a credit and after emailing to enquire about the return never received a reply.

May 2, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

David,

Our apologies that you have had problems contacting us. I have looked into this for you and your order was refunded on 7th May. Please let us know if we can do anything else to help you.

Rated 5 out of 5 stars

Really easy purchase

Cannondale parts were really easy to identify on the website and they were delivered really fast.

May 1, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your feedback :-)

Rated 5 out of 5 stars

Cannondale Rush headset bearings

Fast delivery as ever from the guys at QWERTY. Recommended.

April 22, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Its great to hear that you are happy with our service. Thank you for your feedback.

Rated 5 out of 5 stars

Speedy service

Speedy service, great product

April 14, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thanks for the review, we really appreciate your feedback

Rated 5 out of 5 stars

Qwerty has a lot of Cannondale spares…

Qwerty has a lot of Cannondale spares with very reasonable prices.
Also the shipment to Chile was very fast.

April 12, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for the review, we are so pleased you received your parcel quickly and you are happy with our service and products.

Rated 3 out of 5 stars

large assortment of cannondale spare…

large assortment of cannondale spare parts, good price, insufficient customer communication.

April 5, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Hi Roberto, I'm really sorry to hear this. Your feedback is really helpful to us, so we will take this on board and try and improve our customer communications.

Rated 5 out of 5 stars

Qwerty Cycles never let me down

Qwerty Cycles never let me down. they always provide the cannondale parts and tools that I need. thank you.

April 2, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

That's great to hear, thank you for your feedback.

Rated 5 out of 5 stars

Excellent

Excellent service and value.

April 2, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your comments, we really appreciate the feedback

Rated 5 out of 5 stars

Very prompt action to deliver my…

Very prompt action to deliver my purchase impressed.

March 24, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Hi Mj, thank you for the review, we really appreciate your feedback. We hope to see you again soon. Qwerty

Rated 5 out of 5 stars

Excellent for all Cannondale spares

March 17, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your review. If there are any spares you can't find on our website, feel free to contact us and we will do everything we can to help.

Rated 5 out of 5 stars

Very simple order process

Very simple order process, delivered on time. Various payment methods. Good comms.

March 16, 2019
Unprompted review
Qwerty Cycles logo

Reply from Qwerty Cycles

Thank you for your review. We are really happy that you have had a great experience with us. Come back soon :-)

Show reviews in all languages. (129 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look