Rabona Reviews 1,778

TrustScore 3 out of 5

3.1

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpful and polite staff, including the support team and VIP managers, who are often praised for their responsiveness and dedication. People also find the website to be stable and functional, with a good selection of games and betting options, and some even highlight its smooth performance on mobile devices. However, some people were dissatisfied with the payment process, citing slow withdrawal times and a lack of transparency regarding delays. There are also concerns about customer service, with some reporting generic responses and difficulties in resolving issues, particularly concerning delayed or frozen withdrawals. A few other people also felt that the response times for inquiries were too long, leading to frustration.

What people talk about most

Payment

People report negative experiences with payment, particularly regarding withdrawals. Many customers describe... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers report significant frustration, citing... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise specific VIP managers and... See more

Website

Customers had ambiguous experiences with the website. While some reviewers found the site legit, easy to... See more

Response time

Reviewers express significant dissatisfaction with response times. Many customers report waiting months for... See more

Based on these reviews

Rated 3 out of 5 stars

I requested a withdrawal and the funds were finally credited after 6 days, which caused me some concern as there was no clear update on the delay during that time. That said, I have to mention that... See more

Company replied

Rated 4 out of 5 stars

Everything works well now but my account verification took quite a few days to complete. Once approved, sports betting and casino both performed well. If Rabona pays attention to this, and offer faste... See more

Company replied

Rated 4 out of 5 stars

Had a hiccup with my first deposit not going through, but support sorted it out pretty quickly. After that, the overall experience was solid. Games ran well, no problems with performance, and the plat... See more

Company replied

Rated 4 out of 5 stars

Sports odds are competitive with other top bookies. Their early cashout option works but isn't as flexible as some competitors. Casino selection is strong though, and payouts arrive less than a week o... See more

Company replied



Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Issue with win was solved by support

Had a little problem when one of my wins didn’t show up. Reached out to support and after a bit of waiting, they did sort it out and the money came through.

July 19, 2025
Unprompted review
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Reply from Rabona

Dear Faith,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Rabona.com Team

Rated 5 out of 5 stars

Best site for live casino on mobile

Rabona is easily my top pick for playing live casino anywhere. The mobile version is excellent, runs without lags, loads quick, and the live tables are really high quality.

July 22, 2025
Unprompted review
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Reply from Rabona

Dear Tyler,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Rabona.com Team

Rated 5 out of 5 stars

Gotta say

Gotta say, Rabona's live casino is bloody good. Heaps of options, from blackjack to wheel games, and the dealers are top-notch. I’ve had no dramas so far, and it’s one of the better setups I’ve played on. Keen to keep playing here

July 13, 2025
Unprompted review
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Reply from Rabona

Dear Kyle,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Rabona.com Team

Rated 5 out of 5 stars

Ripper of a site

Ripper of a site, aye. what i like about rabona is how they’re always adding new slots and keeping the place fresh. you can tell they’re working to make things better all the time and that keeps the fun going.

July 4, 2025
Unprompted review
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Reply from Rabona

Dear Daniel,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Rabona.com Team

Rated 4 out of 5 stars

Expected more from the live casino area

My overall experience with Rabona was okay. Good platform, decent loading speed, and plenty of games. But I was a bit let down by the live casino. The game variety wasn’t as broad as I’d hoped, and some rooms felt a bit basic. Just thought the experience could be more similar to the real one.

July 2, 2025
Unprompted review
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Reply from Rabona

Dear Marcelo,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Rabona.com Team

Rated 5 out of 5 stars

Rabona is definitely one of the best…

Rabona is definitely one of the best I’ve tried. The games are top quality, the platform works perfectly, and support has always been helpful when I needed it. It’s a 10 for me.

July 3, 2025
Unprompted review
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Reply from Rabona

Dear Margaret,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Rabona.com Team

Rated 4 out of 5 stars

Mostly excellent experience with Rabona but had one odds calculation issue...

Ninety-nine percent of bets settled correctly, but had one tennis bet where the odds changed oddly. Support fixed it after I contacted them. Casino games work perfectly and withdrawals take 3-4 days. Still very good overall.

July 4, 2025
Unprompted review
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Reply from Rabona

Dear Sara,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Rabona.com Team

Rated 4 out of 5 stars

Rabona is 100% legit but my verification was rather slow.

Everything works well now but my account verification took quite a few days to complete. Once approved, sports betting and casino both performed well. If Rabona pays attention to this, and offer faster onboarding, then it'd be 5 stars for sure.

June 15, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

1st time I didn't stress over my withdrawals

After dealing with a lot of trash bookmakers, Rabona is refreshing for the experience I've been given so far. I've had three payouts already and all hit in less than a week. Live dealer games don't lag during peak hours either. This is how betting sites should operate imo. 5 stars.

June 13, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

Compared to my old bookie

Compared to my old bookie, Rabona's odds are noticeably better on underdogs. They've got odds that actually give you a fighting chance. Casino side? Packed with new releases that actually load properly. 10/10.

June 12, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

Customer service that actually solves problems

Had a bet settlement question & support got it fixed in short with NO scripted replies. That alone earns 5 stars. Add in fast payouts and great NBA coverage, and that's all I need to be happy with them. Will keep playing at Rabona for sure.

June 12, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 1 out of 5 stars

Delays on withdraw

Delays on withdraw! the customer services is bad they do not know the t&c.
The VIP department is not answering

Service is very bad

June 25, 2025
Unprompted review
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Reply from Rabona

Dear Mohamed,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 3 out of 5 stars

Funds received – withdrawal times need improvement, helpful support team

I requested a withdrawal and the funds were finally credited after 6 days, which caused me some concern as there was no clear update on the delay during that time.
That said, I have to mention that the Rabona support team was polite and responsive every time I reached out, even if they couldn’t always provide specific answers regarding the delay.
I appreciate that the funds were eventually paid out, but I’d like to see faster processing times and more transparency when delays occur.
If these areas improve, I’ll be happy to continue using the platform in the future. Ps. Special thanks to Aliki from support team was very helpful and polite!!

June 21, 2025
Unprompted review
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Reply from Rabona

Αγαπητέ πελάτη,

Σας ευχαριστούμε για τον χρόνο που αφιερώσατε και εκτιμούμε το γεγονός ότι μέσω της κριτικής σας εκφράσατε την απογοήτευσή σας.

Ζητούμε συγγνώμη για την ταλαιπωρία που μπορεί να προκλήθηκε από την καθυστέρηση της ανάληψής σας, αλλά θα θέλαμε να επισημάνουμε ότι ο χρόνος που απαιτείται για την επεξεργασία των αιτημάτων ανάληψης είναι ενδεικτικός και μερικές φορές μπορεί να υποστεί καθυστερήσεις σε σχέση με τον αριθμό των ενεργών αιτημάτων και με περαιτέρω διαφορετικές συνθήκες.

Στόχος μας είναι να παρέχουμε την καλύτερη δυνατή εμπειρία στους πελάτες μας και όλοι οι εκπρόσωποι μας είναι πάντα διαθέσιμοι για την καλύτερη δυνατή ικανοποίηση κάθε αιτήματος.

Σας ευχαριστούμε και πάλι για το χρόνο που διαθέσατε και για την εκτίμηση που δείξατε!

Η ομάδα της Rabona.com

Rated 5 out of 5 stars

Rabona has been consistently good across the board

No weak spots here so far. Sports markets deep enough for serious bettors. Casino smooth enough for casual players. Rabona is really building something special!

June 8, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

What I appreciate most is how reliably…

What I appreciate most is how reliably everything works. Placed 20+ football bets and all settled correctly. Casino games load instantly too. Withdrawals in 5 days flat. I'm really impressed with what I got here with Rabona tbf. Highly recommend.

June 3, 2025
Unprompted review
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Reply from Rabona

Dear Ylva,

Thank you for your feedback and for sharing your experience.

We’re glad everything has been running smoothly for you, from your bets to game performance and withdrawals.

Your recommendation means a lot to us, and we’re committed to maintaining this level of service.

Thanks again for choosing us!

The Rabona.com Team

Rated 1 out of 5 stars

Criminal organisation rabona.com

I checked from several sources, rabona.com operates without a valid license and is an illegal site, that's why they cheat people, this is a criminal offense of deception and fraud and we will soon put an end to them

May 1, 2025
Unprompted review
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Reply from Rabona

Dear Marko-Antonio,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 1 out of 5 stars

Rabona bums where is my money

Rabona bums where is my money, all your stinks. You send non-stop offers and you don't pay out, don't go to play with these bums because they don't pay out!

June 13, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 5 out of 5 stars

Hero customer service agent!

I have an issue for one day that i top up my wallet but not received funds more than 1 day, i have contacted customer agent several time but nothing, when i press to contact chat live And maella was the hero! She was a customer service that helped me at her best she could to solve my issue and contacted internal department to solve the issue . Im happy how she help and feel comfortable + in a good hands.

June 12, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

customer service help me

customer service help me
Garry was the best 😎

June 11, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 4 out of 5 stars

Good odds at Rabona but cashout feature could be better

Sports odds are competitive with other top bookies. Their early cashout option works but isn't as flexible as some competitors. Casino selection is strong though, and payouts arrive less than a week on average. 4-star experience thus far.

June 4, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Madeleine,

Thank you for taking the time to share your detailed feedback.

We’re pleased to hear that you’re satisfied with the quality of our sportsbook and casino offerings, as well as the reliability of our payout process.

We also appreciate your honest input regarding the cashout feature. Insights like yours help us better understand where improvements can be made, and we will certainly take your comments into account as we continue to enhance our services.

Your support means a great deal to us, and we look forward to delivering an even better experience in the future.

The Rabona Team

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