Rabona Reviews 1,778

TrustScore 3 out of 5

3.1

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpful and polite staff, including the support team and VIP managers, who are often praised for their responsiveness and dedication. People also find the website to be stable and functional, with a good selection of games and betting options, and some even highlight its smooth performance on mobile devices. However, some people were dissatisfied with the payment process, citing slow withdrawal times and a lack of transparency regarding delays. There are also concerns about customer service, with some reporting generic responses and difficulties in resolving issues, particularly concerning delayed or frozen withdrawals. A few other people also felt that the response times for inquiries were too long, leading to frustration.

What people talk about most

Payment

People report negative experiences with payment, particularly regarding withdrawals. Many customers describe... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers report significant frustration, citing... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise specific VIP managers and... See more

Website

Customers had ambiguous experiences with the website. While some reviewers found the site legit, easy to... See more

Response time

Reviewers express significant dissatisfaction with response times. Many customers report waiting months for... See more

Based on these reviews

Rated 3 out of 5 stars

I requested a withdrawal and the funds were finally credited after 6 days, which caused me some concern as there was no clear update on the delay during that time. That said, I have to mention that... See more

Company replied

Rated 4 out of 5 stars

Everything works well now but my account verification took quite a few days to complete. Once approved, sports betting and casino both performed well. If Rabona pays attention to this, and offer faste... See more

Company replied

Rated 4 out of 5 stars

Had a hiccup with my first deposit not going through, but support sorted it out pretty quickly. After that, the overall experience was solid. Games ran well, no problems with performance, and the plat... See more

Company replied

Rated 4 out of 5 stars

Sports odds are competitive with other top bookies. Their early cashout option works but isn't as flexible as some competitors. Casino selection is strong though, and payouts arrive less than a week o... See more

Company replied



Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Vip manager very bad

Am with them since 3 years my deposits more than 300 thousand euro in the beginning was very good vip manager (Adam and Dima)

But now my account manager very bad very very very bad and all the privileges before was great now nothing

Bye forever rabona

June 9, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 1 out of 5 stars

SCAMMERS, THEY DON’T PAY

Scammers, they don’t pay!!!
Ridiculous, fully verified….3 weeks nothing happened.
Scam

June 7, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 4 out of 5 stars

Rabona’s slot library is deep and diverse, but...

I’ve discovered some new favorite games on here. They’ve got a great mix of providers. Sportsbook is solid too, BUT... Rabona could make more live betting options available. I miss them. Otherwise, a good pick.

May 21, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Rabona,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Robert.com Team

Rated 5 out of 5 stars

No other site matches the clever setup…

No other site matches the clever setup of this one. The wide range of sports, competitive odds, and real-time stats are all outstanding. Definitely a five-star experience!

May 20, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Sarah,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Rabona.com Team

Rated 3 out of 5 stars

when it came to withdraw a lauzy 75…

when it came to withdraw a lauzy 75 sum, they did not sent me anything..(over 72 hours of working days i waited, as they claim it is the top limit of delay-chat had only lame copy/paste excuses..)-REALLY? CANNOT PAY 75€? DO YOURSELF A FAVOUR/STAY AWAY FROM THIS HUSTLERS!
EDIT: 4/6/25
I tried a new approach through a very kind email, in which i asked for honesty instead of fake promises(even if that means that i would get part of my withdrawal-cause every company could run at temporarely financial trouble). IF they answer honestly i will change my negative score and notify you all why..
UPDATE
They paid so my honest review is from 1/5 to3/5 now-delayed?yes-but they delivered to be honest

June 3, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 5 out of 5 stars

Gabriele

Disponibile e cortese il sig Gabriele risposte veloci e cortesi

June 2, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

Great support

Thank you Tessa for your support and your time, I really appreciate it.
Great service

May 28, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 1 out of 5 stars

very bad service very bad very bad.

May 24, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 1 out of 5 stars

They offer a 50 % weekly deposit…

They offer a 50 % weekly deposit bonuses, but it is just an offer. When you ask for it, they decline it, even though you fullfill all the conditions.

May 18, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 1 out of 5 stars

Total scammer

Total scammer, do not play this bookmaker they will scam you. They will not pay your withdrawal. It’s been a month already and they keep saying and emailing the same until they will not pay you.

May 1, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 5 out of 5 stars

overall, a good betting and casino platform!!

nothing too special, but rabona does get the job done, at least for me. i bet regularly, let's say at least twice a week and don’t have any complaints :D

April 20, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

Rabona Live betting is definitely reliable.

Been using the live betting feature a lot, and it updates fast at Rabona. Haven’t had problems with delays or bets not going through, and that's the most important thing for me, as I already had a lot of problems with this in the past...

April 21, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 1 out of 5 stars

they are scammer.

they are scammer.
they told me 3/5 day for payment, i'm still waiting from 14/04/2025.
i sent mail everyday and talk with the caht, they told me that they are still processing it.
It's only 231 dollars.
they are fraud and scammer, stay away

April 14, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 1 out of 5 stars

Open an account 5 minutes

Open an account 5 minutes, close an account 1 month and still not closed....

April 25, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 5 out of 5 stars

Ismo is good

April 25, 2025
Unprompted review
Rabona logo

Reply from Rabona

Hei Lauri,

Kiitos paljon arvostelustasi ja ajastasi. Kasinomme arvostaa suuresti palautettasi ja on sitoutunut tarjoamaan parhaan mahdollisen kokemuksen kaikille asiakkailleen.

Kiitos vielä kerran ajastasi ja siitä arvostuksesta, jota olet meille osoittanut!

Ystävällisin terveisin,
Rabona-tiimi

Rated 5 out of 5 stars

Customer support actually helps! I'm giving 5 stars.

Had an issue with my email and thus I couldn't login. It was kinda stressful, ngl. But THANKFULLY support sorted it QUICKLY!!! Then I went on to land a big win that same day. Can't complain at all. ✅

April 11, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

Assistenza gentile e disponibile...

April 23, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

Decent odds, especially for football!

I mainly bet on football, and the odds that Rabona has been offering are actually fair. Are they the best ones out there? Well, I can't say for sure, probably not but definitely competitive compared to other sportsbooks!

April 11, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

He is a relay helpful and he is respect…

He is a really helpful and he is respect me issue , and he do a lot of help to me

Name of him , Mr garry

April 21, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

I do most of my betting and gaming on…

I do most of my betting and gaming on mobile - tbh, don't know if anyone would rather put up with having to open the laptop every time they wanted to lay a bet, so... Anyways, the Rabona site works well overall for mobile. No freezing or lag issues so far!!

April 12, 2025
Unprompted review
Rabona logo

Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

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