Rabona Reviews 1,778

TrustScore 3 out of 5

3.1

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpful and polite staff, including the support team and VIP managers, who are often praised for their responsiveness and dedication. People also find the website to be stable and functional, with a good selection of games and betting options, and some even highlight its smooth performance on mobile devices. However, some people were dissatisfied with the payment process, citing slow withdrawal times and a lack of transparency regarding delays. There are also concerns about customer service, with some reporting generic responses and difficulties in resolving issues, particularly concerning delayed or frozen withdrawals. A few other people also felt that the response times for inquiries were too long, leading to frustration.

What people talk about most

Payment

People report negative experiences with payment, particularly regarding withdrawals. Many customers describe... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers report significant frustration, citing... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise specific VIP managers and... See more

Website

Customers had ambiguous experiences with the website. While some reviewers found the site legit, easy to... See more

Response time

Reviewers express significant dissatisfaction with response times. Many customers report waiting months for... See more

Based on these reviews

Rated 3 out of 5 stars

I requested a withdrawal and the funds were finally credited after 6 days, which caused me some concern as there was no clear update on the delay during that time. That said, I have to mention that... See more

Company replied

Rated 4 out of 5 stars

Everything works well now but my account verification took quite a few days to complete. Once approved, sports betting and casino both performed well. If Rabona pays attention to this, and offer faste... See more

Company replied

Rated 4 out of 5 stars

Had a hiccup with my first deposit not going through, but support sorted it out pretty quickly. After that, the overall experience was solid. Games ran well, no problems with performance, and the plat... See more

Company replied

Rated 4 out of 5 stars

Sports odds are competitive with other top bookies. Their early cashout option works but isn't as flexible as some competitors. Casino selection is strong though, and payouts arrive less than a week o... See more

Company replied



Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

My gameplay with Rabona has been…

My gameplay with Rabona has been okayish thus far. We've got plenty of slots to choose from, including some games I don’t see everywhere, which is definitely a perk. 🎰 RTP seems decent here too.

April 9, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 4 out of 5 stars

I love their live betting section

I love their live betting section, there're so many sports to choose and odds are really great. But sometimes the cashout takes too long to be processed. Still, it's one of the best betting sites I've used.

April 6, 2025
Unprompted review
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Reply from Rabona

Dear Koby,

Thank you for your wonderful feedback! We’re thrilled to hear you’re enjoying our live betting section and the variety of sports available, along with the great odds. We also appreciate your input regarding the cashout process, and we’ll work on improving that for a smoother experience.

Thanks again for choosing us — we're glad to be one of the best betting sites you’ve used!

Best Regards
Team Rabona

Rated 5 out of 5 stars

Good experience with Sylva

April 14, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you so much for taking the time to share your review.

We truly value your feedback and are fully committed to providing the best experience to all our customers.

We sincerely appreciate your trust and the time you’ve taken to reach out to us.

Best Regards,
Team Rabona

Rated 5 out of 5 stars

Rabona is a quality mix of sportsbook and casino!

Personally, I quite like that Rabona has both sports betting and casino games in one place. It kinda makes things easier instead of switching between different sites, which can also be a bit dangerous these days, we never know. 5stars!

March 31, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

Very happy with my winnings! I am getting paid!!

Do y'all believe I've hit a few nice wins on Rabona?? Yeah, it felt like unreal. Also, my withdrawals arrived without any problems. A sportsbook you can actually trust! Finally!

March 20, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided and for taking your time.

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona Team

Rated 5 out of 5 stars

Just a trustworthy sportsbook you can count on...

Betting on Rabona has been quite an easy experience tbf. I always find great odds no matter which sport I go to. Customer service is friendly and helpful. Highly recommend!

March 22, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 4 out of 5 stars

Good for betting, but cash-out options are limited

I like the variety of sports and markets available. The odds are fair, and payouts work fine, which is great. However, the cash-out feature isn’t always available, which is a bit frustrating.

March 21, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 5 out of 5 stars

Best customer support I’ve EVER encountered!

I had a small issue with a bet, and support sorted it out in like just a matter of a few minutes. Just a great experience overall, and the odds are excellent!!

March 13, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Rabona.com Team

Rated 1 out of 5 stars

Worst casino ever

Worst casino ever. Site states fast payouts. Not true. 3 days after my withdrawl request and its still pending. So basicly if you withdrawl money on a tuesday you probably wont get it until next monday. Customer support is ok but they dont have a clue a about KYC or what does the financial departmant do. Terrible experiance

March 21, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 5 out of 5 stars

COMPETITIVE ODDS, AND GREAT LIVE BETTING!

I MAINLY DO LIVE BETTING, AND RABONA HAS BEEN THE BEST SITE FOR IT HANDS DOWN!! THE ODDS THERE UPDATE QUICKLY, AND THERE ARE ALWAYS A BUNCH OF MARKETS AND LINES!! LOVE IT!!

March 7, 2025
Unprompted review
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Reply from Rabona

Dear Archie,

Thank you for your amazing feedback! We’re so happy to hear that Rabona has been your top choice for live betting. It’s great to know that you’re enjoying the fast-updating odds and the variety of markets and lines we offer. We truly appreciate your support and are thrilled to continue providing you with the best betting experience possible.

Best Regards
Team Rabona

Rated 1 out of 5 stars

To all fellow gamblers.. AVOID

To all fellow gamblers... AVOID!
Quick to take a deposit, slow to withdraw! No max deposit limits but max withdrawals of €500-1500. Which obviously is a balls when your bets could be that much as it is... They do facilitate higher manual withdrawals but need to be a customer for years! To be fair had an amazing personal manager with them and she always did her best and was only reason I stayed around so long but the higher up managers do not give a shit and show zero loyalty or care to their customers. They leave withdrawals pending so long that majority of gamblers will always "undo" their withdrawal and apart from a reasonably decent playing platform, a disaster otherwise... AVOID

March 11, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 1 out of 5 stars

bet limit after 1 win

Unbelievable! I registered, made a deposit, and received a welcome bonus. Then, I placed a bet using my entire deposit and bonus on a specific match—and won. After just one winning bet, they immediately reduced my betting limit to a maximum of €10. Essentially, they blocked me from betting further. I absolutely do not recommend this bookmaker!

March 17, 2025
Unprompted review
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Reply from Rabona

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rabona.com Team

Rated 5 out of 5 stars

I've got no complaints whatsoever. Just excellent service!

Everything about Rabona has been class for me so far guys. My last withdrawal was processed in less than 24 hours! Must be a record. Love the variety of bets available too!

March 1, 2025
Unprompted review
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Reply from Rabona

Dear Alice,

Thank you for the amazing feedback!

We’re thrilled to hear that Rabona has been delivering a top-class experience for you, especially with such a fast withdrawal!

Less than 24 hours—that’s awesome! We're also happy to know you’re enjoying the variety of bets.

We’ll keep working hard to maintain that level of service for you.

Best of luck with your future bets, and thanks again for choosing Rabona! 🎉💸

Best wishes,
Rabona Customer Support

Rated 4 out of 5 stars

Rabona is a heavyweight bookmaker already. Mobile experience could be better, though.

Rabona is a great betting site, and has been around for years. I’ve luckily managed to land some nice wins, which is great on my end. My only complaint is that the mobile version sometimes lags when switching between markets. Otherwise, no issues.

March 3, 2025
Unprompted review
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Reply from Rabona

Dear Kelly,

Thank you for sharing your experience!

We're so glad to hear you've had some nice wins and that you're enjoying Rabona overall.
We appreciate your feedback about the mobile version, and we’ll definitely look into improving the performance when switching between markets.
Your input is invaluable, and we’re committed to making the experience even better.

Thanks again, and best of luck with your future bets! 📱💰

Best wishes,
Rabona Customer Support

Rated 5 out of 5 stars

Honestly, This Is The Best Betting Site I’ve Used

Rabona is easy to use, offers us some fantastic odds, and also has plenty of betting options. Never had an issue with deposits or withdrawals. Definitely a five-star site!

March 5, 2025
Unprompted review
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Reply from Rabona

Dear William,

Thank you so much for the amazing review!

We're thrilled to hear that you’re enjoying Rabona’s ease of use, fantastic odds, and variety of betting options.

It's great to know that you've had a smooth experience with deposits and withdrawals too.
We really appreciate your kind words and your five-star rating! We're looking forward to continuing to provide you with an excellent betting experience.

Best of luck with your future bets! ⭐💰⚽

Best wishes,
Rabona Customer Support

Rated 5 out of 5 stars

Rabona is "JUST" my go-to sportsbook for football betting

I love betting on football, and Rabona never disappoints. They've simply got A BUNCH of markets, great odds, and fast withdrawals. A+ experience every time with them!!

March 1, 2025
Unprompted review
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Reply from Rabona

Dear James,

Thank you for the fantastic review!

We're so glad to hear that you're enjoying betting on football with Rabona and that you’re happy with the wide variety of markets, great odds, and fast withdrawals.
It's awesome to know you've had an A+ experience every time. We truly appreciate your feedback and look forward to continuing to provide you with top-notch service!

Best of luck with your future bets! ⚽💰

Best wishes,
Rabona Customer Support

Rated 4 out of 5 stars

Decent overall, but withdrawals could be faster

I really enjoy betting on Rabona, especially on my favourite sports football and basketball. The only issue I faced is that withdrawals take a bit longer than expected. If they could speed that up, it would be perfect.

March 3, 2025
Unprompted review
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Reply from Rabona

Dear Daniyal,

Thank you for sharing your experience!

We’re really glad to hear you’re enjoying betting on Rabona, especially on your favorite sports, football and basketball.

We understand how important fast withdrawals are, and we appreciate your feedback on that.
We're constantly working to improve, and we'll definitely take your suggestion into consideration.

Thanks again for your support, and we hope to continue providing you with a top-notch experience! Best of luck with your bets! 🏀⚽💰

Best wishes,
Rabona Customer Support

Rated 4 out of 5 stars

Rabona provides good service but lacks diverse betting options specifically for basketball.

Overall experience been positive. In my NBA betting experience with Rabona I've discovered the markets lack sufficient variety. There are fewer options compared to football. Rabona would achieve top-tier status with an expanded basketball section. Still, I’m happy overall.

March 3, 2025
Unprompted review
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Reply from Rabona

Dear Christoffer,

Thank you for your valuable feedback! We're glad to hear you've had a positive experience overall. We appreciate your suggestion regarding the NBA betting markets and will definitely consider it as we continue to improve!

Best Regards
Team Rabona

Rated 5 out of 5 stars

Fast Withdrawals, But Limited In-Play Betting

The football betting experience from Rabona is excellent because I have achieved numerous successful bets. My last payout of 3500 € arrived in less than 2 days showing their speedy withdrawal process. I believe there should be more options available for in-play betting. I usually opt for in-game football betting but notice the available markets shrink during big events when I need more options. Still, it’s a solid Rabona overall.

February 20, 2025
Unprompted review
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Reply from Rabona

Dear Åsmund,

Thank you so much for your positive feedback! We're really glad to hear that you're enjoying your experience with us. Your support means a lot, and we look forward to continuing to provide you with great service!

Best Regards
Rabona Team

Rated 5 out of 5 stars

Rabona functions well but requires enhancements to its bonus reward system.

Rabona offers reliable betting services for major European Basketball leagues which have yielded solid profits for me. Their bonus system needs improvement because it falls short of expectations. Ongoing promotions and loyalty rewards are scarce when compared to what I've found at different betting. Regular players like myself would find it more rewarding if they improved that aspect. The available betting selections and financial returns remain strong.

February 15, 2025
Unprompted review
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Reply from Rabona

Dear Yasmin,

We're glad to hear that you've had solid profits with our betting services and appreciate your thoughts on our bonus system. We’ll take your suggestions on improving promotions and loyalty rewards into consideration as we work to enhance our offerings. Your feedback is valuable, and we’re grateful for your continued support!

Best Regards
Team Rabona

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