Staff were really helpful on the call, but I have rated 4/5 rather than 5/5 as the initial quote that I was given was higher than the one that was sent through for renewal... a different quote was... See more
Company replied

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Created with AI, based on recent reviews
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
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Easy web site to book my car insurance with. Very competitive prices. Policy covered everything I was looking for.

Reply from RAC Car Insurance
So i took out car insurance with the Rac
Added my wife to the policy declared that she had an accident in 2025 which i thought was no fault turned out it was at fault the insurance rose to £151 when I phoned customer service to inquire if I could take my wife off the insurance it rose even higher to £197 which made over £480 for the year.
I have over 9 years no claims also passed my advanced driving test and have Rac breakdown very disappointed so cancelled.

Reply from RAC Car Insurance
Renewed the policy with ease, and secured at a competitive rate

Reply from RAC Car Insurance
Easy to get insurance to the standard you require, but would appreciate a paper certificate as well

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Renewal good price for my car. Had everything I wanted at a good price.

Reply from RAC Car Insurance
Purchased car insurance from the RAC, had no issues whatsoever,

Reply from RAC Car Insurance
I am 85 years of age and experience driver holding the license for 55 years. The cover with RAC includes the breakdown services which made me to terminate 48 years of loyalty with AA.
Judging from the information I submitted I hope it would help to determine the future premiums on renewal.
I was pleased (this time) that my car insurance was renewed automatically. I have been hospitalised for two months after surviving a tragedy which took the life of my partner Theresa Wheelhouse, we made national news. I have yet to gain access to all my accounts and hope this one has not gone up too much. I have lost one of our cars - including a personal number plate - because of my partners death, but thankfully this car is safe.

Reply from RAC Car Insurance
Easy to follow through especially for one not particularly good on computers. Got a good deal.
Happy.

Reply from RAC Car Insurance
Nice easy transaction,better value than a lot of others.Happy with services provided. Would recommend happily

Reply from RAC Car Insurance

Reply from RAC Car Insurance

Reply from RAC Car Insurance
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