There was nothing we had to do except check the insurance and that was it. It’s such a great way to be able to relax and not have to worry or start ringing round to compare prices we had lots of quot... See more
Company replied

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The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
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Reply from RAC Car Insurance
Everything was so easy to arrange and was sorted out immediately with no hassle.
Quote I was sent is what I am paying, £ 150 less than quote off my old car insurance company.
Big thumbs up from me 👍👍

Reply from RAC Car Insurance
When the time came to renew my car insurance I stumbled upon RAC Car Insurance through a comparison site.
I'll be honest—I'd never considered them before—but the price, excess and options they offered felt best suited to my needs, and it was considerably cheaper than my previous provider.
It's easy to maintain the account online—touchwood I've not had to contact them to make a claim, so I'm unable to comment on that aspect of the service.

Reply from RAC Car Insurance
Eventually got a great price - but why, as a loyal customer, do I have to go through the hoops to get a decent price.

Reply from RAC Car Insurance
Helpfull agent on the phone and addressed my queries with patience and understanding.

Reply from RAC Car Insurance
After canvassing the market for competitive quotes, the RAC reduced its initial offer and therefore secured my business.That’s the good news but it became clear that within the organisation the left hand doesn’t know what the right hand is doing, as after renewing my insurance,I received both emails and post requesting me to renew. Also, I twice received the insurance certificate. What’s the problem?

Reply from RAC Car Insurance

Reply from RAC Car Insurance
After 3 years of using RAC to insure my car I received a letter this morning to advise that my policy has been cancelled as I hadn't accepted my renewal ?? How odd I thought as I had not received any other communication so I call and ask to re instate my policy to be told sorry we cant do that ? When I explained that I had had no communication prior to this morning they told me I had been emailed this was in fact correct said email was in my junk folder!! I asked for a quotes and to my surprise it was almost £20 more an month than my renewal would have been? When I asked to raise a complaint I was told that their complaints team had a back log (not a surprise) and that I would be expected to wait at least 3 days for a reply - Not helpful when my vehicle is not insured ... The agent I spoke to was very apologetic but could not offer me and form of resolution .... Conclusion RAC do NOT care about there customers just about making money AVOID AVOID AVOID

Reply from RAC Car Insurance
my renewal was seamless and premium slightly less than last year.

Reply from RAC Car Insurance
No hassle. Price a little higher than last year but to be expected, but not by much. Timing to renew plenty of thought time given.

Reply from RAC Car Insurance
Easy to see detailed cover.Little confused by similiar products by RAC insurance while adding extra breakdown cover,( that could just be me!)Fair price for the cover.

Reply from RAC Car Insurance
Very easy to renew insurance and was still cheaper than the comparison sites. Also because I renewed i got a years free breakdown cover. Very happy customer

Reply from RAC Car Insurance
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