There was nothing we had to do except check the insurance and that was it. It’s such a great way to be able to relax and not have to worry or start ringing round to compare prices we had lots of quot... See more
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Review summary
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Great value, over 100.00 less than the next cheapest. Very efficient system for renewal. Excellent. I expect there are many drivers who end up renewing with different companies every year, due to th... See more
Company replied
I've renewed car insurance with RAC for many years. The renewal process is always seamless, the product reassuring and the price fair. The added comfort of having RAC at hand and helpful in the event... See more
Company replied
My initial offer for renewal was higher than i had expected or hoped, so decided not to renew. I then had second thoughts and contacted them again, i thought they might not entertain my call, but... See more
Company replied
Company details
Written by the company
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contact info
United Kingdom
- rac.co.uk/insurance
4.4
Excellent
20K reviews
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A trusted company that know what you…
A trusted company that know what you need for your car and they deliver with no fuss so you can relax .
September 24, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
No Fuss which these days is a bonus in…
No Fuss which these days is a bonus in its self secondly my renewal price was given to me in plenty of time to consider
I was impressed my renewal price considering my age and hope that my past record was a consideration
September 23, 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
As my hearing is not what it once was I…
As my hearing is not what it once was I rely on the printed word. However my daughter has successfully managed my first claim in over a decade so all is positive!
September 17, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Called RAC as someone accused me of…
Called RAC as someone accused me of reversing into their car. I explained my situation. I was told not to worry as there are many scams. Then put the phone down on me.
September 26, 2026
Unprompted review
Reply from RAC Car Insurance
Hi Janice,
Thank you for getting in touch and sharing what happened.
I am so sorry to hear this, as hanging up on you is certainly not the service we aim to provide.
Since you do not hold a policy with us, we cannot access your details or discuss this claim directly. Please reach out to your own car insurer so they can support you and help look into this further.
I hope your own insurer can help get this sorted for you quickly.
Many thanks,
Kirsty
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Easy to find details
Easy to find details , Premium only slightly increased so saves me hours on comparison websites , have been with RAC for a few years but no claims so cant give claim experience...
September 23, 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
RAC increased my premiumfrom£358pa to…
RAC increased my premiumfrom£358pa to £645(approx), for no good reason that I could see.A"staggering increase!"When I spoke to avery decent operator they went up to £1,000+finally back to original quote of £650.
After doing a search I decided to stick with the 'devil you know'---- purely for convenience. I am 86 yrs old and drive 4,000 miles per year on average.Having been happy with RAC for a fèw years I now am with them under protest and regard them as just another mercenary bunch of opportunists.
September 18, 2026
Reply from RAC Car Insurance
Hi Roy,
Thank you for sharing your feedback. I am really sorry to hear about your experience with your renewal quote and how it made you feel.
We know how frustrating unexpected price increases are. You deserve clear, honest pricing without the hassle, especially after being a loyal customer for years.
Thank you for staying with us, and we look forward to regaining your trust.
Many thanks,
Kirsty
Money taken out ñý mothers account…
Money taken out ñý mothers account ì am no longer the òwñer òf the car and still waiting for the money to be returned ùrgent
September 18, 2026
Reply from RAC Car Insurance
Hi Andrew,
Thank you for getting in touch, and I'm really sorry to hear about this. I completely understand how frustrating it is to have money taken from your mother's account, especially when you no longer own the car.
We want to get this sorted out for you as quickly as possible. We will be in touch with you to see how we can help and get this money returned to your mother.
Thanks for your patience while we fix this for you.
Many thanks,
Kirsty
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
First time using this company
First time using this company, was paying £30 per month for one car which is very reasonable, I went to swap cars and they claimed that the new fee per month is £90, they refused to lower it and in the end I cancelled the insurance and went elsewhere. Total con artists and incredibly rude and unprofessional call takers, they clearly don't expect people to walk away and when you do, they fake happiness soon fades and their bullying tactics come out to play.
September 25, 2026
Unprompted review
Reply from RAC Car Insurance
Hi Philip,
Thanks for sharing your experience, and I'm really sorry to hear about this.
It's disappointing to hear that our team came across as rude and unprofessional when you called to change your car. We want every customer to feel valued and respected, so this is certainly not the standard of service we aim to deliver.
So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
We're really sorry to lose your business, but we wish you all the best with your new provider.
Many thanks,
Kirsty
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
A very good price
I have just renewed my insurance at a good price and I received a years free breakdown cover very pleased
September 4, 2026
Unprompted review
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
WHEN THINGS GO WRONG YOU DO NOT INFORM…
WHEN THINGS GO WRONG YOU DO NOT INFORM YOUR CUSTOMERS
September 18, 2026
Reply from RAC Car Insurance
Hi Melvyn,
Thank you for taking the time to share your feedback with us.
I am truly sorry to hear that you feel left in the dark when issues pop up. You deserve clear, honest updates when things do not go to plan, and I completely understand why this is frustrating.
We want to make this right, and we will be in touch with you to see how we can help.
Thank you for bringing this to our attention so we can improve.
Many thanks,
Kirsty
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
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