Good price compared with other companies, even with exactly same details. Did have a slight problem with claims but resolved with customer services, not sure if my fault or not as date appeared on p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After being with the same insurance for some time and seeing the insurance go up year on year, I went with the RAC and reduced my premium by £150. I also included break down cover for this price whic... See more
Company replied
The RAC do actually reward loyalty! This is the 3rd year in a row that i've remained with them, because not only were they cheaper than any other providers (on comparison sites) alot of extras are i... See more
Company replied
This is for an 'online only' policy. That is, you manage it yourself (unless you need to phone to make a claim). Setting up my policy online was straight forward, with very clear information as to wha... See more
Company replied
Company details
Written by the company
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contact info
United Kingdom
- rac.co.uk/insurance
4.4
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service thank you
July 25, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Very good renewal price
Very good renewal price, easy on-line experience, all perfect, also included, 1 year limited RAC recovery for my car free. Thank you
July 24, 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Hi George,
Thank you for taking the time to leave your feedback!
I am sorry to hear that you found our service to be rubbish; we will be in touch to find out if there is anything we can do to help.
Vicky
It was online RAC Car Insurance & it…
It was online RAC Car Insurance & it was straight forward so accepted as Value For Price too so I was pleased for my offer as been offered!
June 2, 2026
Reply from RAC Car Insurance
We really appreciate your positive feedback. It’s great to hear you had a good experience with us.
Very good Service good communication…
Very good Service good communication keeps me up to date with all offers available to me and very good response in case of problems
July 19, 2026
Reply from RAC Car Insurance
Thank you so much for your wonderful review - we really appreciate you taking the time to share your experience.
No horrible surprise with the premium.
Went very smoothly. No horrible surprise with the premium.
July 24, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Feedback
Following receiving a chaser email prior to the expiration date, I double checked to see if other providers could compete with the overall existing package. Decision made to continue with RAC.
July 19, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Great easy online experience
July 16, 2026
Reply from RAC Car Insurance
We really appreciate your positive feedback. It’s great to hear you had a good experience with us.
Easy to get a competitive quote and…
Easy to get a competitive quote and complete the procedure to switch my car insurance.
July 24, 2026
Reply from RAC Car Insurance
We really appreciate your positive feedback. It’s great to hear you had a good experience with us.
Reasonably priced and more
Reasonably priced with a lot of added incentives thrown in. Seamless application with knowledgable staff and good customer service
July 23, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
The best value for money insurance
The best value for money insurance - I did and in-depth search on the NET but found going directly to RAC for their online insurance option offered the best service for the best price. Simple to apply and easy to manage my own policy online. No fuss no drama. No long interviews with reps on the phone. Thanks RAC - even have roadside assistance cover.
July 19, 2026
Reply from RAC Car Insurance
We really appreciate your positive feedback. It’s great to hear you had a good experience with us.
Very good …………
July 19, 2026
Reply from RAC Car Insurance
Thank you so much for your wonderful review - we really appreciate you taking the time to share your experience.
No major problems
July 24, 2026
Reply from RAC Car Insurance
We really appreciate your positive feedback. It’s great to hear you had a good experience with us.
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.