Race At Home Reviews 

48
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I started out with four Scorpion actuators from Bob at Race At Home, and they completely transformed my sim racing setup. The improvement was so dramatic that I eventually upgraded to a Lowslider to... See more

Rated 5 out of 5 stars

I contacted Race@home in the UK after researching motion systems, the Low Rider looked exactly what I needed, low foot print. Bob was excellent to work with, it arrived massively protected by his pack... See more

Company replied

Rated 4 out of 5 stars

I was looking for a new vr headset. Following a chat with Bob, I agreed to buy a Pimax 8KX KDMAS. The price was competitive with other vendors and the the items were delivered promptly. The purc... See more

Company replied

Rated 5 out of 5 stars

I purchased a racing simulator a few years ago from Race@Home and still use it every day. The build quality is the best in the industry and the red finish is beautiful. Even now years after my purchas... See more

Company details

  1. Motorsports Store

Written by the company

Suppliers of sim racing equipment from the likes of Pimax, Yaw, Scorpion, PT Actuator & Meca. Priding ourselves on holding UK stocks and being able to offer the most competitive pricing and delivery available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(48)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Early Lowrider customer

I was an early customer of one of Race@Home's developed products. The communication with Race@Home was always prompt, and they were attentive to my (incessant) questions during the development process. Shipping was also flawless, and the company worked to find a best shipping rate. Laer on, after using the product, I was kept abreast of development and improvements to my early prototype. Not only that, myself, as well as every customer, received, and continues to receive upgrades/updates (at no cost). The people behind Race@Home are committed to creating a great product, and keeping their customers happy. I would buy again from them in a heartbeat.

January 21, 2022
Unprompted review
Race At Home logo

Reply from Race At Home

Cheers Luis, always a pleasure

Rated 5 out of 5 stars

Lowrider 250/200 package

Ordered... Paid deposit...
Delivered on time as agreed.. very happy with the result.
These guys are amazing... So helpful and very enthusiastic about what they do...
Will buy most of My highend SIM gear through these guys now ..
can't buy cheaper anywhere else either!! Local to me too!!!
Thanks guys.

January 21, 2022
Unprompted review
Race At Home logo

Reply from Race At Home

Thanks Ray

Rated 5 out of 5 stars

Top Knotch Experience!

Wow..what can I say..Bob and Aaron are incredible! Aside from selling quality products at a respectable price, their customer service is what really sets them apart. I don't think I have ever come across a company that cares about their customers more than Bob and Aaron. When my motion platform was being built they kept me up to date practically every other day...without me having to ask. Even when we experienced some unexpected delays, through no fault of their own, they made sure I knew what was going on and what to expect. Bob was more upset about the delays than I was! But thats the type of business that they run...they care about their customers and they care about the quality of the products they sell. I can't thank the guys enough for what they have done for me...above and beyond all expectations!

January 21, 2022
Unprompted review
Race At Home logo

Reply from Race At Home

Top notch review. Cheers Dave

Rated 5 out of 5 stars

Great pedal set really improved my…

Great pedal set really improved my times built like a tank and really quick and easy to make adjustments. Really easy order process quick delivery and kept me informed every step of the way really well packaged the only criticism is no info in the instructions how to change the Excelerator spring but it’s simple to do would definitely recommend race at home great service let’s hope if I need any help in the future they will be just as good 👍🏻

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Scorpion Actuators from race@home

Bought a set of Scorpian Actuators for my simrig from the guys at race@home. Customer service has been exceptional. The guys have gone above and beyond on more then one occasion helping me solve little niggles and giving me further ideas for improvements. I will 100% be using them again.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Bought Meca cup pedals

Bought Meca cup pedals. They are very good and great value for money.

The customer service is exceptional, good communication and in general great guys!!!

September 5, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Company

Excellent service from start to finish. Very helpful, friendly & personable. Really looked after us and made to feel like a valued customer. Quick and easy purchase, very quick delivery. Would HIGHLY recommend to anyone and everyone. Thank you very much was an absolute pleasure purchasing from a wonderful company.

September 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I purchased a set of Meca Cup1 pedals from Race At Home recently. Bob was super quick to reply to my emails and answer my questions, and helped facilitate speedy shipping to me in Canada. Ordered on Tuesday, arrived at my door in Canada on Friday.

The Meca Cup1 pedals are amazing. The engineering, build quality and feel under the feet are just fantastic, highly recommended.

Thanks again Bob!

August 18, 2021
Unprompted review
Race At Home logo

Reply from Race At Home

You are welcome Chris

Rated 5 out of 5 stars

Fast, Friendly, UK business

I ordered an 8kx with the upgraded fibre cable from Race at Home and it arrived in a couple of days.

There was a problem that only happened with the upgraded cable (sparkling effect on any black screen). I contacted Pimax and their customer support were responsive, but they were only too happy to waste my time with frivolous asks. I gave up when I realised they were expecting me to send a defective cable back to China so they could review it before deciding if they wanted to help me.

I emailed Race at Home and a new cable arrived Next Day. Problem solved.

I've had quite a few HMDs and I really like Pimax's kit, but I would never buy direct from Pimax when I could use a local company like Race at Home.

June 19, 2021
Unprompted review
Race At Home logo

Reply from Race At Home

Hi Carl
Thanks for the review. If only my friends at Pimax could understand the benefits of local support and distribution my life would be so much easier.

Rated 5 out of 5 stars

Highly Recommended!

Tried to buy a VR headset from Valve and had eventually cancelled the order due to them still not shipping the product after 5 months. I then tried Pimax and was told 10 days for delivery, after 13 days they contacted me and attempted to have me pay over £150 extra in fees before they dispatched it.

I was recommended these guys on Reddit, bought a headset from them and it was delivered the next day with no extra fees. Great service and I can't recommend them enough!

May 17, 2021
Unprompted review
Rated 5 out of 5 stars

Race@home Meca cup 1s

I purchased the Meca cup 1s from this company after being told that they are the official UK reseller.
The service was excellent and the pedals turned up the next day, superfast delivery, Also I was told that when the upgrade kit was released for these pedals this would be sent for free.
I did not chase them up for this, then out of the blue two weeks later I got a package through the post.
You could not ask for better service and my experience is 5 stars all the way.

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

UPDATED: Meca Cup 1

WOW. What an amazing company this is, truly. Originally bought the Meca cup 1 a few weeks back from RaceAtHome which am very pleased with, since then the manufacturer Meca Sim Hardware released an updated throttle spring kit they are selling for $15, shipping from the Czech Republic. To my surprise I received an anonymous package with the updated throttle spring kit a couple of days ago free of charge from RaceAtHome. These guys really went above and beyond. So happy right now, thank you.

March 13, 2021
Unprompted review
Race At Home logo

Reply from Race At Home

Kudos to Martin at Meca. We asked for upgrade kits for our customers and inventory, and he delivered. Both our companies are young and motivated by customer service. Thanks for the feedback, it's so much better than working in a vacuum.

Rated 5 out of 5 stars

Excellent experience ordering from Race At Home.

Excellent experience ordering from Race At Home.
I ordered the two pedal set of Meca Cup 1 sim racing pedals which where delivered the next working day after payment was made. They arrived well packed and in perfect condition.
Would highly recommend giving them a try.

I'm after buying the clutch pedal but I can't seem to see it on there Webstore.

March 7, 2021
Unprompted review
Race At Home logo

Reply from Race At Home

Hi, thanks for your feedback. We have listened and updated the website to include this product for you and others that have requested the clutch.
Have a great day,
Race At Home

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look