Racingbreaks Reviews 1,698

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and efficient service, making every interaction pleasant. Many people highlight the seamless organization of their holidays, noting that every detail, from transfers to extra experiences, is meticulously handled. The booking process is frequently described as straightforward and easy, contributing to an overall positive experience for consumers. However, some customers also noted issues with transportation and communication. A few people experienced significant delays with coaches, leading to missed events or extended travel times, and some reported that pre-arranged transport was not provided. There were also instances of poor communication regarding personal belongings and a perceived lack of on-site representation or follow-up after initial bookings.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent organization, with everything from... See more

Holidays

Users describe positive interactions with holidays. Many customers praise the excellent organization and... See more

Location

Customers consistently note ambiguous experiences with location. While many reviewers praise convenient hotel... See more

Booking process

Customers had positive experiences with the booking process. Many reviewers found it easy and... See more

Based on these reviews

Rated 5 out of 5 stars

Fabulous trip to the first day of the Cheltenham Festival. Easy coach transfer from our hotel in Stratford upon Avon, grandstand seats were on the winning line with fantastic views across the course.... See more

Rated 5 out of 5 stars

The organisation for the Qatar Prix de l'Arc de Triomphe weekend was very good. We needed some special transport to and from the racecourse and Racingbreaks staff sorted that. Every question we asked... See more

Rated 5 out of 5 stars

Just returned from the trip of a lifetime to the Dubai World Cup 2025. First time using Racing Breaks and would not hesitate to use them again. Efficient and Friendly service from Tom throughout, ev... See more

Rated 5 out of 5 stars

Our third trip with Racing Breaks, a big thank you to the team, Aaron, Ed, Dave, Will, Rob and Nicola again everything so well organised, from the choice of Hotels, all the transfers, the extra experi... See more


Company details

  1. Travel Agency
  2. Event Ticket Seller
  3. Tour Operator

Information provided by various external sources

Racing Breaks is a one stop shop for all your horse racing needs offering tickets, hotels and hospitality packages to all major UK racecourses including Cheltenham, Aintree, Newmarket, Ascot and many more


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

The package trip to the Cheltenham…

The package trip to the Cheltenham Races was very well organised and perfect value for money on our two night stay.
The Hotel, transfers and entry into the racecourse all went smoothly, arrived early enough to enjoy the atmosphere and left at 6.30 which was ample enough time to enjoy rest of the evening :)

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Group of 10 of us first and not last…

Group of 10 of us first and not last trip to Cheltenham loved it. Was well organised, fun and all the info and more we needed was provided for us before and during our trip. Fun but professional staff on the day. Thorough and good value. Will book again.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

The best 2 days at Cheltenham

Great service from start to finish. I'm always abit dubious booking things online but I would highly recommend racing breaks. The hotel was superb, the coach transfers were first class on time to a tee and was well equipped. No hassle using the tickets at Cheltenham. Everything just went smoothly from the moment we arrived.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Our recent cheltenham festival…

Our recent cheltenham festival experience was amazing all thanks to all at the racing breaks team the trip was seamless and perfect very professional always approachable friendly team the hotel stay was amazing too I could recommend the whole experience without concern or issue well done David and all the team great job and thank you for creating memories

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic trip to Cheltenham 2025

A fantastic trip to Cheltenham 2025. Seamless organisation, fantastic communication and a thoroughly enjoyable day
Hotel was excellent value for money (we stayed in Bristol) and the coach trip in was brilliantly timed. Even better in the way home with great coach karaoke led by our fantastic rep
I was concerned about the hype of expense and queues but the day was brilliant. No more expensive than I would expect to pay at any festival or night out. Highly recommended

March 11, 2025
Unprompted review
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Reply from Racingbreaks

Thanks for letting us know you had such a good time and that everything went as smoothly as possible. Hopefully see you again soon for another great days racing

Team Racing Breaks

Rated 5 out of 5 stars

The whole experience was brilliant

The whole experience was brilliant, really well planned and i never had to sort anything out. Will definitely be using you again in the future

March 12, 2025
Unprompted review
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Reply from Racingbreaks

Great to hear you had a good time and enjoyed using Racing Breaks. We look forward to seeing you again at another racecourse soon,

Team Racing Breaks

Rated 5 out of 5 stars

Stunning Melbourne trip.

Just returned from our trip to the Melbourne cup 2024. Stunning experience. Superb service from our initial welcome break to check out. Couldn’t have wished for better.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Breeders Cup 2024…

Having just returned from the Breeders Cup, I would highly recommend this to anyone thinking of going on the 2025 trip with Racing Breaks. The whole experience was seamless, air travel and transfers from the airport and to the racing at Del Mar on both days were organised for us, we had lunch on both days at the Turf Club which offered superb views and food. We were all given the opportunity to meet Frankie Dettori on the night before racing who gave us his views and tips on American racing, which proved to be a thoroughly enjoyable evening.
A special mention for Tom, Aaron, Dave and Bash, for looking after our every needs, thank you, we will definitely be returning next year!

November 1, 2024
Unprompted review
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Reply from Racingbreaks

Thanks Russell, great to hear you had such a good trip. The Breeders Cup has certainly become one of the must see races around the World. Look forward to sxeeing you there next year

Racing Breaks

Rated 5 out of 5 stars

British Champions Day at Ascot…

Attended British Champions Day at Ascot with a 2 night stay at Village Hotel in Bracknell. Racing Breaks organisation re: check in at hotel, coach transfers all spot on. Great day at Ascot as well. Strongly recommend, and will use again.

October 19, 2024
Unprompted review
Racingbreaks logo

Reply from Racingbreaks

Morning Mark,

Thank you for the great review and glad you had such a good time, it really is one of the best days racing in the World.

Cheers
Racing Breaks

Rated 5 out of 5 stars

Pardubicka oct 2024

Went to Pardubicka oct 2024.
Had a great trip. Dave the rep was extremely helpful with questions pre- trip and during, and couldnt do enough for us. Hotel was amazing too.
Unfortunately a person on the coach was extremely rude to him, but he remained calm and friendly, professional and helpful. Thank you Dave

October 13, 2024
Unprompted review
Racingbreaks logo

Reply from Racingbreaks

Thank you Sue for the great review and the kind words about Dave looking after the trip. We're very glad you had such a good time and look forward to seeing you on another trip very soon.

Racing Breaks

Rated 5 out of 5 stars

We had a fabulous time

We had a fabulous time, everything was very smooth from start to finish. It was very well organised we had nothing to worry about, the racing breaks people were fantastic, especially Dave who stayed with us at all times and even organised a restaurant for our last night as the hotel restaurant was closed. Would highly recommend and will definitely use them again.

October 4, 2024
Unprompted review
Racingbreaks logo

Reply from Racingbreaks

Thank you Julie for the great review and the kind words about Dave looking after the trip. We're very glad you had such a good time at the L'Arc and look forward to seeing you on another trip very soon.

Racing Breaks

Rated 5 out of 5 stars

Fantastic weekend at the Arc

My wife and I went to the Arc last weekend with some friends of ours. The trip was brilliant from start to finish thanks to Racingbreaks. Everything was sent to us in advance and very clearly explained. We arrived in Paris via Eurostar and as we stepped off someone was there to take us to a hotel with our name on a card. Our hotel was in a great location. Every bit of the weekend was brilliantly organised, even when we staggered out of the racing in the dark slightly worse for wear, and late, there was a Racingbreaks person at the gate who got us a car straight away. Will be booking for next year. So much better than the faff of organizing it all yourself.

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

Many Thanks Racing Breaks

First time I've used Racing Breaks, absolutely tremendous. Easy to book, Tom was brilliant throughout the whole process from initial deposit, to checking tickets for Eurostar and Longchamps had all arrived, great customer service is always a bonus. The hotel was fabulous and a great location for the Metro, as I went to Saturday racing as well. The coach on the Sunday for the Arc day was a god send, as the weather wasn't being kind. Already booked Cheltenham for 2025 and will be booking Paris again. Thoroughly recommend Racing Breaks for the complete one stop shop.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant weekend at the Arc de…

Brilliant weekend at the Arc de Triomphe, all organised by Racing Breaks. 2 days of fantastic racing, travel plans on the Sunday made the day run smoothly. Hotel was great including the Celebrity Drinks Evening. I would recommend and will definitely be booking again.

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome Arc in perfect Paris

Racingbreaks helped me take my parents to the Prix de l'arc de Triomphe at Longchamps in Paris for my father's 80th. It was a fantastic and memorable weekend. The travel was seamless, the hotel, great and perfectly located, the tickets for Longchamps wonderful, with great food, great seats and everyone we could wish for. We even got to meet Ruby Walsh and Oli Bell from ITV racing who my parents love.

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

Prix de l'arc de triomphe. Great Experience

Just returned from Paris arranged by racing breaks to watch the Prix de l'arc de triomphe.
As part of the package we were part of a celebrity guest evening the night before the races, which was organised by racing breaks. which again was fabulously run and a great evening.
Would definitely recommend this company to anyone who is a racing fan.

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

Prix De L`arc De Triomph

Got this for my Wife`s Birthday.The organisation from start to finish by the Racing Breaks Team was fantastic.
The Drinks Evening on Saturday Night at the LeMeridien was great fun and a must if you are there.The hospitality and the course at Longchamps was wonderful.The whole experience was great and I would recommend it to anyone.We will be back.

October 9, 2024
Unprompted review

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