Racingbreaks Reviews 1,698

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and efficient service, making every interaction pleasant. Many people highlight the seamless organization of their holidays, noting that every detail, from transfers to extra experiences, is meticulously handled. The booking process is frequently described as straightforward and easy, contributing to an overall positive experience for consumers. However, some customers also noted issues with transportation and communication. A few people experienced significant delays with coaches, leading to missed events or extended travel times, and some reported that pre-arranged transport was not provided. There were also instances of poor communication regarding personal belongings and a perceived lack of on-site representation or follow-up after initial bookings.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent organization, with everything from... See more

Holidays

Users describe positive interactions with holidays. Many customers praise the excellent organization and... See more

Location

Customers consistently note ambiguous experiences with location. While many reviewers praise convenient hotel... See more

Booking process

Customers had positive experiences with the booking process. Many reviewers found it easy and... See more

Based on these reviews

Rated 5 out of 5 stars

Fabulous trip to the first day of the Cheltenham Festival. Easy coach transfer from our hotel in Stratford upon Avon, grandstand seats were on the winning line with fantastic views across the course.... See more

Rated 5 out of 5 stars

The organisation for the Qatar Prix de l'Arc de Triomphe weekend was very good. We needed some special transport to and from the racecourse and Racingbreaks staff sorted that. Every question we asked... See more

Rated 5 out of 5 stars

Just returned from the trip of a lifetime to the Dubai World Cup 2025. First time using Racing Breaks and would not hesitate to use them again. Efficient and Friendly service from Tom throughout, ev... See more

Rated 5 out of 5 stars

Our third trip with Racing Breaks, a big thank you to the team, Aaron, Ed, Dave, Will, Rob and Nicola again everything so well organised, from the choice of Hotels, all the transfers, the extra experi... See more


Company details

  1. Travel Agency
  2. Event Ticket Seller
  3. Tour Operator

Information provided by various external sources

Racing Breaks is a one stop shop for all your horse racing needs offering tickets, hotels and hospitality packages to all major UK racecourses including Cheltenham, Aintree, Newmarket, Ascot and many more


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Fabulous experience

Fabulous experience - brilliant organisation and planning and we had a fabulous time. Very easily contactable and I felt everything ran brilliantly! Thankyou!

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

It was fantastic , the food at the Parade Ring Restaurant at York was amazing and the service was excellent.
The hotel was really good as well, accommodation was excellent especially as we had complimentary snacks as well as gin and beer. Breakfast was also really good.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Our third trip with Racing Breaks

Our third trip with Racing Breaks, a big thank you to the team, Aaron, Ed, Dave, Will, Rob and Nicola again everything so well organised, from the choice of Hotels, all the transfers, the extra experiences available. The Dubai Racing World Cup was a very fitting end to our amazing trip to Cambodia and Vietnam arranged with their sister company Out of Office. Can't wait to start planning our next trip.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Service from start to finish

Just returned from the trip of a lifetime to the Dubai World Cup 2025. First time using Racing Breaks and would not hesitate to use them again.
Efficient and Friendly service from Tom throughout, every detail taken care of, thoroughly enjoyable Yacht Cruise and the Racing Preview Night at the Ritz Carlton, Stayed at the Hilton Jumeirah who was also a great choice. Thanks for a fabulous experience both when booking and attending our racing experience. Professional throughout.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Had the holiday experience of a…

Had the holiday experience of a lifetime! First time in Dubai was amazing seeing the wondrous sights as well as staying in The JW Marriott hotel with a sea view room on the 32nd floor. The yacht cruise was so enjoyable with the team making me feel so welcome and catered for. The night sights on the return into Dubai Harbour were amazing. The Dubai World Cup will hopefully become an annual trip ! The closing ceremony was something to behold. I felt blessed being able to enjoy such a holiday.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Just keeps getting better!

This was our second trip to the Dubai World Cup with Racing Breaks, we enjoyed it so much in 2024 that we took two other couples with us this year and they were blown away by the whole event!
All the Racing Breaks team are friendly and approachable and every part of the package went without a hitch.
If you are thinking of doing any racing trips in the future I would recommend Racing Breaks without hesitation! Mary, Julie, Teresa, Karl. Darren & Simon

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Dubai World Cup

The service of the staff nothing was too much trouble.
Excellent value for money.
We were treated like royalty . Can’t recommend enough . Can’t wait to booked a trip for 2026 , we have told all our friends about your fabulous company.
Thank you racing breaks for a wonderful Dubai World Cup

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

A great trip to the Dubai World Cup

A great trip to the Dubai World Cup! It was a brilliant week in the Sun and a fantastic experience at Meydan.
Ed ensured that our transfers throughout the trip were seamless and he even gave us a winner! Many thanks to the whole Racing Breaks team! I’ll be back for 2026.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Dubai World Cup at Meydan

The team were visible, happy to help, and organised everything, in particular the transfers etc from airport and events. I would certainly use Racing breaks again and would recommend Racing Breaks to anyone wanting a unique racing experience!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great couple days

Me and a mate had a blast on the basher watts chelt racing club trip, Couldn't believe the value for how good the two days was, wish we did four tbh!

Will be back next year for another crack.

March 11, 2025
Unprompted review
Racingbreaks logo

Reply from Racingbreaks

Cheers Jordan, great to hear you had a such a good time. See you next year at Cheltenham 2026

Rated 5 out of 5 stars

Fantastic Trip

Myself and my friend Patrica had an amazing first trip to Cheltenham races with Racing breaks. It was organised to perfection, everything went so well. All credit to Basher and Ed and to our wonderful bus driver, the trip to and from the races was wonderful. I would highly recommend Racing Breaks, and we will certainly be going with them again. Well done Racing Breaks.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Cheltenham Gold Cup 2025…

We attended Cheltenham Gold Cup 2025 with Racing Breaks. The Clayton Hotel was ideally located in central Bristol, the facilities were good and service was great. Transfers to and from the Race Course were well organised and timely. We enjoyed the experience so much we have booked again for next year. I wouldn’t hesitate to recommend Racing Breaks for their professionalism and quality customer service.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Cheltenham racing trip with bashy

From start to finish my trip with the racing breaks /bwrc was immense. Great lads and great banter ,shame I lost my pennies on con hill. However this trip at a great price was worth every penny. I recommend to anyone👍

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

We had a really great experience with…

We had a really great experience with racing breaks for 2 days of the Cheltenham festival. The hotel accommodation was really good and the staff were friendly. Plenty of choice regarding food. The communication from Racing Breaks was very good and the coach transfers went well. I would definitely use Racing Breaks again and recommend them.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Again another fantastic Cheltenham.

Whilst not an habitual reviewer, after such a fantastic trip to the Cheltenham Festival it seems the best means of thanking the Racing Breaks team for all their efforts organising the trip. As a large group (20+), the final numbers were, (inevitably with so many), subject to alteration, Racing Breaks were professional and more than fair shuffling numbers and rooms to accommodate the changes. From start to finish every interaction was very friendly, considerate and customer focused. We couldn’t find fault. Needless to say, we are returning to the Festival in 2026 with Racing Breaks.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

6 years in a row we have booked with…

6 years in a row we have booked with racing breaks to cheltenham but also done york and grand national breaks
every hotel has been excellent and the racing breaks staff make the whole process run smoothly from contact through emails to phone conversation through to the ground staff on the bus transfers
ready to rebook for next year

March 14, 2025
Unprompted review

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