Radius.com Reviews 4,271

The sales girl was called, Darcey bond, she was absolutely brilliant in explaining how it all works & the process of how the card works etc

Very polite and explained sverything yo me properly and slow so i could understant it

I was really happy with the way my issue was dealt with he was very polite and very helpful

Having spoken with Lizzie, Lisa, and Alan, I can confidently say they are all highly professional, extremely helpful, and a pleasure to deal with. They resolved my issues quickly and efficiently, making the entire process straightforward and stress-free. The level of customer service was excellent throughout, and I wouldn't hesitate to recommend them to others.

Ed was extremely knowledgeable and understood fully any questions I had and was ready with the solutions, highly recommend

I had all sorts of problems with a dashcam I got from Radius and I set about sending at back as unfit for purpose, at which point I was threatened with an exorbitant cancellation fee, which I would have fought. Then Nicolas Cerlinsky from Radius became involved and resolved the issues by persistently staying on top of it until he got results. It took a lot of his time, and a lot of my time, but we got there eventually. Nicolas is great, but I will not be using Radius any more, once my contract with them is over. They went from overselling to threatening in an instant, and I won't forget that

She was good example everything to me I would recommend using this company

Darren was very helpful and professional.

Finn was very helpful and professional. I highly recommend.

I had a great experience with Stephen S. today. He helped me with a few queries relating to our telematics and I renewed our contract for another 2 years.

The company were very helpful and the follow up to
Our problem was excellent

Was a very good experience, I found Finn very helpful and the problem appears to be solved, but because we don't know what started the problem it could recurr, but I have a better idea of what to do. Ow

Service was pleasant and professional nothing more could ask for

What a wonderful experience on Car safety and security. Jack from Radius made the application and subscription stress free. I had one for a car and had to get another for my other car. This package is awesome

I am extremely disappointed with my experience.

I was repeatedly contacted regarding payments, yet at no point was I informed that £80 “Account Review Fees” were being added to my account. The only reason I discovered these charges was because my balance became much higher than expected, which made me check my invoices in detail.

To my surprise, I found multiple £80 charges that had never been properly brought to my attention. If your team is calling customers about payments, why are these fees not clearly explained during those conversations?

Transparency is extremely important when dealing with customers. Being charged £240 in fees without clear communication is unacceptable.

I have now requested a full explanation and refund of these charges. I would advise other customers to carefully review their invoices and account statements to ensure they are aware of all fees being applied.

Very disappointing experience.

Great customer service and professionalism and quick response to my query

Great catch up call with Karolina today. Highly recommend these guys. Always there if you got question and their products actually do what it says on the tin 👌Well happy with my 1st year service

Great experience no trouble at all and very helpful full

We had some issues with our account, I was put in contact with Keeley Ball who was excellent, very easy to work with and had all the issues rectified within a few days, with minimal hassle.