Radonova Laboratories Reviews 

4,114
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the rapid response times for results and the overall efficiency of the service provided. Many people found the instructions for testing and returning kits to be very clear, easy to follow, and straightforward, making the process simple from start to finish. Reviewers also appreciate the quality of the product and the ease of use, feeling confident in the accuracy and clarity of the reports received. However, some customers also noted issues with delayed results, with some waiting several weeks or even months for their reports. A few other people also felt that the instructions were not intuitive or that the customer panel was poorly translated, leading to confusion about necessary information like testing dates.

What people talk about most

Response time

Reviewers mention positive feedback about response time, with many customers expressing satisfaction with the... See more

User experience

People report positive experiences with the user experience, highlighting the ease of use for radon sensors,... See more

Service

Clients share positive opinions on service, with many reviewers praising the professional work and quick... See more

Instructions

Customers consistently note positive experiences with instructions, finding them clear, simple, and easy to... See more

Product

Customers had positive experiences with the product, finding the radon test kits easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like Radonova. I used their long term test to quantify what the radon level was in my new home. I tested over a six-month period covering cold and warm seasons. The test determined I had a le... See more

Rated 5 out of 5 stars

This has been the second radon test we have done. The first one was conducted in 2016 with similar results. Subsequent to the 2016 test, we replaced 17 windows (upgraded) and are pleased to now know... See more

Rated 5 out of 5 stars

My mitigation contractor gave me a free Radonova test kit to evaluate the effectiveness of the contractor's work. The instructions were very easy to follow. Radonova sent its report the same day tha... See more

Rated 5 out of 5 stars

This was my first testing with Radonova. The results were higher than previous testing with Acculab. Called and discussed the findings with one of your technicians. The tech was very thorough and expl... See more


Company details

  1. Home Automation Company

Written by the company

Med kunder i 50 länder är Radonova världens ledande laboratorium för mätning av radon i villor, flerbostadshus och på arbetsplatser. Med hjälp av radondosorna Radtrak²®, Radtrak³®, Rapidos® och Duotrak® erbjuder man säkra mätmetoder med hög noggrannhet som är ackrediterade av SWEDAC och godkända av SSM, Strålsäkerhetsmyndigheten i Sverige. Radonova är ett svenskägt företag som bildades år 1986 för att genomföra mätningar av Cesium i samband med Tjernobylolyckan. Företaget har sina rötter i Uppsalas universitets- och forskarvärld.

Radonova - The global leader in radon measurement

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(4,114)

442 reviews in the last 12 months

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Rated 5 out of 5 stars

Radonova made to process super simple…

Radonova made to process super simple and provided all of the mailing and setup instructions so the entire process was easy and informative. I would recommend everyone do it for peace of mind.

February 12, 2026
Rated 2 out of 5 stars

Results very confusing and just state…

Results very confusing and just state that a more reliable reading needed 90 days....so not sure what the point of a quick test is!

February 11, 2026
Radonova Laboratories logo

Reply from Radonova Laboratories

Sorry that you have found the analysis report to be confusing, please let us know which aspects of the report you would like assistance with and we would be happy to explain further.

The report has provided both measured and seasonally corrected activity concentration values for the detector measurements conducted. The report also provides guidance on how to interpret these values in terms of whether any further testing or radon remediation may be required.

The Rapidos short-term (10-30 days) measurement detectors are specifically designed to provide customers an option for obtaining estimated measurement results within a short turnaround for home and domestic use.

The detectors are analysed in our ISO/IEC 17025 accredited laboratory. The report states that due to the short measurement period of the Rapidos detectors (less than 3 months), the results cannot be regarded as validated according to the PHE-CRCE-040 Validation Scheme, this does not however void or discredit the measurement values obtained and presented in the report but provides context in which to interpret them. For UKHSA validated measurements a longer measurement period of at least 3 months is required, and we would recommend the use of our Radtrak3 detectors for this requirement.

Thank you, please get in touch and we will assist you as best as we can.

Rated 5 out of 5 stars

Thanks

The instructions to start, co duct and finalize data collection were clear and simple.
The results were provide quickly and clearly.

February 5, 2026
Rated 5 out of 5 stars

Second radon test

This has been the second radon test we have done. The first one was conducted in 2016 with similar results. Subsequent to the 2016 test, we replaced 17 windows (upgraded) and are pleased to now know there has been no significant increase in radon.
Both times we were very pleased with the rapid responses along with the results.
We now have Airthings Wave Plus radon monitors in our house and in a family members' house.

February 5, 2026
Rated 4 out of 5 stars

Radon testing services

Delta County Health provided the two test kits free of charge and also paid the shipping.
Lab results were very timely and mitigation suggestions were provided. Good all-around service.

January 13, 2026
Rated 1 out of 5 stars

Instruction are not intuitive

Instruction are not intuitive. Data for time of collection was wrong resulting in an error on one of two submissions yet both were set about the same time. Carrollton, Tx Laboratory used was not available on your site here.

January 22, 2026
Radonova Laboratories logo

Reply from Radonova Laboratories

Dear Customer,

We investigated your case and can see that one detector has been registered with an exposure range of under the requirements (46h) which makes the test invalid. This information has been registered by the customer in our portal and is not provided by Radonova. If the information is incorrect, please give us a call at 331 814 2200 and we can update the dates and issue a report.

Thank you,
Ben at Radonova

Rated 5 out of 5 stars

Easy to use and piece of mind.

The directions were easy to follow but require attention as they are quite specific as they should be. The kit is very easy to use and I feel better knowing that that my home is safe.

January 5, 2026

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