Called with a few questions about decoders and stay alives .Rainbow Railways staff member was both pleasant and helpful.Received my purchases within 24 hours which was excellent service.Will defini... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Fantastic service and customer care. I sent two Rapido locomotives to be DCC fitted. After fitting with appropriate decoders both locomotives overhead when running. The guys at Rainbow fully owned the... See more
Company replied
Although it took a while for my order to arrive, it will be a useful addition to my Swiss wagon pool. I've now got the DC wheelsets to replace the Marklin ones, so this rolling stock has now entered... See more
Company replied
This is my eighteenth respray by Rainbow for my ever expanding collection. Ordered on the 10th and received 12th August. The loco in question is 90039, DBC "Backbone Livery". Such intricate work was... See more
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Company details
Written by the company
Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.
Contact info
Unit 24 Little Mill Business Park, EH49 7DA, Linlithgow , United Kingdom
- 01506 237099
- Sales@rainbowrailways.co.uk
- rainbowrailways.co.uk
4.9
Excellent
290 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Items perfect, at s great price
Purchased items at great price. Excellent communication, Package was very well packed, well protected. Arrived quickly on time.
January 28, 2026
Bought a faulty revolution class66
Bought a faulty revolution class66, you took the engine back and replaced it. Received my other Revolution class66 very happy with it, spot on.
January 28, 2026
Always a 5* service
Had an item on pre order with my favourite rail shop seller Was kept informed throughout the progress and came 24hr Post Office tracked delivery service which is so easy to track for the estimated delivery time Highlly recommended seller
January 28, 2026
First order with Rainbow a very good experience.
My order was processed very quickly and efficiently with excellent communication at every stage. Very well packaged and tracked delivery. Goods received on perfect order. Thank you Rainbow.
January 27, 2026
Very fast service would use again
January 27, 2026
Excellent service
Excellent service
Dispatched from Scotland and delivered to Devon in less than 24 hours from placing the order
Lovely Revolution DB Maritime class 66
January 27, 2026
Excellent all round experience - Highly recommended
I made placed several online orders with Rainbow Railways over the last 12 months. Without exception the service has been excellent. Mike and the other staff are always very helpful and orders are posted quickly. All my orders have arrived in very good condition and the packaging is very good. All round excellent experience. Highly recommended.
January 29, 2026
Unprompted review
Fleischmann N gauge OBB Nightjet set
I have ordered from these guys a few times now and every time the service is exceptional. This OBB Nightjet train was dispatched very quickly once they had them in stock and arrived promptly - a great model, can't wait to get it up and running on the layout.
December 20, 2025
Unprompted review
My go-to model railway stockist
My go-to model railway stockist. Customer service and speed of delivery are A1. Just wished I didn't live at the opposite end of the country to them.
December 29, 2025
Good prices
Good prices, great service and selection of products
I use click and collect which is ideal for me. Items available for pick up at short notice
December 29, 2025
Service was second to none
Service was second to none fast delivery well packaged, communication was excellent would definitely recommend Rainbow Railways
January 7, 2026
Unprompted review
Reply from Rainbow Railways
Thank you for your great review! We’re delighted to hear you were happy with the fast delivery, excellent packaging, and communication. Thanks very much for the recommendation.
Team Rainbow 🚂🌈🌈🌈
Efficient festive service and DCC support
Efficient service over the festive break. Great to have speakers pre-soldered to the DCC chips by the team at Rainbow Railways.
December 29, 2025
Reply from Rainbow Railways
Thank you for your kind review. We’re really pleased to hear that you received efficient service over the festive break, and that our DCC support was helpful. It’s great to know these little details make a difference.
Team Rainbow 🚂🌈🌈🌈
Outstanding service
Outstanding service, ordered in the morning posted in the afternoon and arrived the next day and all in one piece
December 29, 2025
Reply from Rainbow Railways
Thank you for your fantastic review! We’re delighted to hear that your order was processed and dispatched so quickly, and that it arrived safely the very next day. Great service and secure packaging are things we take real pride in.
Team Rainbow 🚂🌈🌈🌈
Top service!
My new NCE cab turned up the morning after the day I ordered it. You can't get much better than that!
December 29, 2025
Reply from Rainbow Railways
Thank you for your great review! We’re really pleased to hear your new NCE cab arrived the very next morning — fast dispatch and reliable delivery are exactly what we aim for. Enjoy using it, and thanks again for your support.
Team Rainbow 🚂🌈🌈🌈
Excellent service and great…
Excellent service and great communications at all times. Best of all they used the post not Evri so my goods arrived perfectly !! Friendly team when I spoke to them on the phone too.
Highly recommended.
December 29, 2025
Reply from Rainbow Railways
Thank you for your excellent review! We’re really pleased to hear that you were happy with our service and communications, and that your order arrived safely. It’s also great to know our team made a good impression when you spoke to us — we always aim to be as helpful and friendly as possible. Your recommendation means a lot to us.
Team Rainbow 🚂🌈🌈🌈
First Class Service,always got stock,
December 29, 2025
Reply from Rainbow Railways
Thank you for your kind feedback! We’re delighted to hear you rate our service as first class and appreciate that we usually have the stock you’re looking for.
Team Rainbow 🚂🌈🌈🌈
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