Called with a few questions about decoders and stay alives .Rainbow Railways staff member was both pleasant and helpful.Received my purchases within 24 hours which was excellent service.Will defini... See more
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Review summary
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Reviews shaping this summary
Fantastic service and customer care. I sent two Rapido locomotives to be DCC fitted. After fitting with appropriate decoders both locomotives overhead when running. The guys at Rainbow fully owned the... See more
Company replied
Although it took a while for my order to arrive, it will be a useful addition to my Swiss wagon pool. I've now got the DC wheelsets to replace the Marklin ones, so this rolling stock has now entered... See more
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This is my eighteenth respray by Rainbow for my ever expanding collection. Ordered on the 10th and received 12th August. The loco in question is 90039, DBC "Backbone Livery". Such intricate work was... See more
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Company details
Written by the company
Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.
Contact info
Unit 24 Little Mill Business Park, EH49 7DA, Linlithgow , United Kingdom
- 01506 237099
- Sales@rainbowrailways.co.uk
- rainbowrailways.co.uk
4.9
Excellent
290 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Although it took a while for my order…
Although it took a while for my order to arrive, it will be a useful addition to my Swiss wagon pool. I've now got the DC wheelsets to replace the Marklin ones, so this rolling stock has now entered traffic on my layout!
December 29, 2025
Reply from Rainbow Railways
Thank you for taking the time to leave your review. We appreciate your patience while the order was on its way and we’re pleased to hear that the wagon has now found a place in your Swiss wagon pool. Order in items are more time sesnitive so thats for your undersstaing regarding this.
Team Rainbow 🚂🌈🌈🌈
Reply from Rainbow Railways
Thank you for your review! We’re delighted to hear you were happy with the super fast delivery.
Team Rainbow 🚂🌈🌈🌈
Good Business
Quick shipment, wrapped well. Arrived in good time and condition. Hope to shop with them again.
December 29, 2025
Reply from Rainbow Railways
Thank you for your kind review! We’re pleased to hear that your order arrived quickly, well packaged, and in great condition. We look forward to welcoming you back again in the future.
Team Rainbow 🚂🌈🌈🌈
Fantastic
Fantastic. Just fantastic. Helpful and knowledgable. Ideal retailer for beginner or expert.
December 29, 2025
Reply from Rainbow Railways
Thank you for such a fantastic review! We’re really pleased to hear you found the team helpful and knowledgeable, and that you’d recommend us to both beginners and experienced modellers alike. Your support means a great deal to us.
Team Rainbow 🚂🌈🌈🌈
Staff are Always friendly
How a model Railway shop should be. Good stocks, great service whether in person or online.
December 29, 2025
Reply from Rainbow Railways
We’re delighted to hear that you find our staff always friendly and that you’re happy with both our in-store and online service.
Team Rainbow 🚂🌈🌈🌈
Excellent service
Excellent service. Super fast dispatch and 24 hour delivery. Highly recommended.
December 29, 2025
Reply from Rainbow Railways
Thank you for your excellent review! We’re really pleased to hear you were happy with the super fast dispatch and 24-hour delivery. Thanks very much for the recommendation.
Team Rainbow 🚂🌈🌈🌈
Excellent service from start to finish.
December 29, 2025
Reply from Rainbow Railways
Thank you for your kind review! We’re delighted to hear you found our service excellent. Your support is very much appreciated.
Team Rainbow 🚂🌈🌈🌈
Very good communication
Very good communication, service item well packed all in a very good transaction, thank you
December 29, 2025
Reply from Rainbow Railways
Thank you for your kind feedback! We’re really pleased to hear you were happy with the communication, service, and packaging. Thank you for your support.
Team Rainbow 🚂🌈🌈🌈
It was a pleasure doing business.
The service was very prompt and the description of the second hand book very accurate.
December 29, 2025
Reply from Rainbow Railways
Thank you for your lovely review! We’re pleased to hear that the service was prompt.. It’s great to know you enjoyed doing business with us.
Team Rainbow 🚂🌈🌈🌈
Reply from Rainbow Railways
We’re pleased to hear you were happy with the service, packaging, and pricing. Thanks very much for your support.
Team Rainbow 🚂🌈🌈🌈
Excellent communication
The item was listed as out of stock when ordered but I was kept well informed of progress with the item being imported from Germany. Email and telephone conversations right up to the busy Christmas period meant the item was received at the earliest possible opportunity.
December 29, 2025
Reply from Rainbow Railways
Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you felt well informed throughout the process. Keeping in touch by email and phone — particularly during a busy period like Christmas — is important to us, so it’s great to know this helped and that the item reached you as quickly as possible.
Team Rainbow 🚂🌈🌈🌈
Rainbow railways is my go to for model…
Rainbow railways is my go to for model supplies. The guys there are absolutely brilliant and its a very well stocked shop. 5 stars
December 27, 2025
Reply from Rainbow Railways
Thank you so much for the 5-star review! We’re delighted to hear that Rainbow Railways is your go-to for model supplies and that you find the team brilliant and the shop well stocked. Your support really means a lot to us.
Team Rainbow 🚂🌈🌈🌈
Great company to deal with highly…
Great company to deal with highly knowledgeable, the guys are all railway modelers aswell so there advice is from experience on there layouts, great prices and choice highly recommended by me
December 22, 2025
Unprompted review
Reply from Rainbow Railways
We’re really pleased to hear that you value the team’s knowledge and experience as fellow railway modellers. Sharing advice based on real layout experience is something we’re very proud of. Great to hear you’re happy with the prices, choice, and service, and thank you very much for the recommendation.
Team Rainbow 🚂🌈🌈🌈
Reply from Rainbow Railways
We’re pleased to hear you were happy with the quick delivery and great service.
Team Rainbow 🚂🌈🌈🌈
Buy here with confidence
A bargain price purchase with very efficient shipping time and quality of packaging. Having used this seller on several previous occasions I can say that these attributes feature on each and every occasion.
December 1, 2025
Reply from Rainbow Railways
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that you continue to enjoy our bargain prices, efficient shipping, and quality packaging. Your repeat support truly means a lot to us, and we’re grateful for the trust you place in us on every purchase.
Team Rainbow 🚂🌈🌈🌈
Reply from Rainbow Railways
Thank you for your kind feedback! We’re very pleased to hear that you’re happy with the service you received, and we truly appreciate you taking the time to let us know.
Team Rainbow 🚂🌈🌈🌈
Reply from Rainbow Railways
Hi Rog
We completely understand your point about keeping price labels on the end flaps. For our in-store customers and at show events we’re required to display prices clearly, which is why the labels are placed on the front of the packages. That said, we’ve now moved to EasyPeel labels specifically to make removal cleaner and easier for customers who prefer an unmarked box.
We really appreciate you highlighting this, and we’re glad to hear you would use us again. If there’s ever anything we can do to help, please don’t hesitate to get in touch.
Team Rainbow 🌈
Reply from Rainbow Railways
Thank you so much for your positive review! We’re really glad to hear you were happy with the product and the quick delivery.
If you ever need anything else, we’re always here to help.
Team Rainbow 🚂🌈🌈
Great service as always.
December 1, 2025
Reply from Rainbow Railways
Thanks you. We’re delighted to hear you’ve had great service from us once again — we truly appreciate your continued support.
Team Rainbow 🚂🌈🌈
Excellent Service
December 1, 2025
Reply from Rainbow Railways
Thank you so much for your review! We’re really pleased to hear you found our service excellent.
Team Rainbow 🚂🌈🌈
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