Called with a few questions about decoders and stay alives .Rainbow Railways staff member was both pleasant and helpful.Received my purchases within 24 hours which was excellent service.Will defini... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service and customer care. I sent two Rapido locomotives to be DCC fitted. After fitting with appropriate decoders both locomotives overhead when running. The guys at Rainbow fully owned the... See more
Company replied
Although it took a while for my order to arrive, it will be a useful addition to my Swiss wagon pool. I've now got the DC wheelsets to replace the Marklin ones, so this rolling stock has now entered... See more
Company replied
This is my eighteenth respray by Rainbow for my ever expanding collection. Ordered on the 10th and received 12th August. The loco in question is 90039, DBC "Backbone Livery". Such intricate work was... See more
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Company details
Written by the company
Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.
Contact info
Unit 24 Little Mill Business Park, EH49 7DA, Linlithgow , United Kingdom
- 01506 237099
- Sales@rainbowrailways.co.uk
- rainbowrailways.co.uk
4.9
Excellent
290 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Rainbow Railways
Thank you for your lovely review! We’re delighted to hear we’ve continued to meet your expectations and maintain the high standard you’ve come to expect from us.
Your support truly means a lot.
Team Rainbow 🚂🌈🌈
Easy to order and fast delivery.
Easy to order and fast delivery.
Item was well packaged and in perfect condition.
Would deffo recommend. 😊
December 1, 2025
Reply from Rainbow Railways
Thank you so much for the fantastic review! We’re really glad to hear ordering was easy, delivery was quick, and your item arrived perfectly packaged and in great condition.
We really appreciate the recommendation 😊
Team Rainbow 🚂🌈🌈
Class 14 Locomotive-hard to find!!
Looking for a specific locomotive and found it on Rainbow website. Price was fair so placed order. Communications excellent and package arrived very quickly. Well packaged and delivered by Royal Mail whose tracking is also excellent. Extremely pleased with purchase.
December 3, 2025
Unprompted review
Reply from Rainbow Railways
Thank you so much for your fantastic review! We’re delighted to hear you found the Class 14 locomotive you were searching for, pleased we could help.
It’s great to know you were happy with the price, communication, and the speedy, well-packaged delivery via Royal Mail. Your satisfaction means a lot to us, and we hope you enjoy your new addition to the collection!
If you ever need anything else, we’re always here to help.
Team Rainbow 🚂🌈🌈
Tremendous shop
Tremendous shop, super prices, fast delivery and incredibly well packed! Thank you very much.
November 27, 2025
Reply from Rainbow Railways
Thank you so much for the fantastic feedback! We’re delighted to hear you were pleased with the prices, speedy delivery, and careful packing.
We really appreciate your support.
Team Rainbow 🚂🌈🌈
Reply from Rainbow Railways
Thank you for the great feedback! We’re really pleased to hear everything arrived as described, with super-quick delivery and at a good price.
Thanks again for your support.
Team Rainbow 🌈
Great Shop
Great shop and some very good models available especially when they do some repaints into unusual colours that are not available for general sale elsewhere.
Delivery was prompt and had no issues.
November 27, 2025
Reply from Rainbow Railways
Thank you for the wonderful feedback! We’re really glad you enjoy our range — especially the repaints and more unusual colours. It’s great to hear your order arrived promptly and without any issues.
We appreciate you taking the time to share your experience.
Team Rainbow 🌈
Reply from Rainbow Railways
Thank you for the great feedback! We’re really pleased to hear you found our service excellent, competitively priced, and prompt.
If you ever need anything else, we’re always happy to help.
Team Rainbow 🌈
North of the Border Niceness!
Excellent service from Adam at Rainbow Railways, such a lovely fella, 10/10.
November 26, 2025
Reply from Rainbow Railways
Thank you so much for the lovely feedback! We’re delighted to hear you had an excellent experience with Adam — we’ll be sure to pass your kind words on to him.
Thanks again for taking the time to share this.
Team Rainbow 🌈
very fast and reliable
November 26, 2025
Reply from Rainbow Railways
Thank you for the kind words! We really appreciate it. We always aim to be as fast and reliable as possible, and it’s wonderful to hear that reflected in your experience.
If there’s ever anything else we can help with, just let us know.
Team Rainbow 🌈
Dealings with Rainbow Railways
Over the years I have purchased 16 yes 16 of their locomotive resprays. A tidy cost I would add. When I discovered a lighting bracket was not reinstalled I communicated with them. No response. Then two weeks ago at a show I expended £368 and there was a problem with a loco. Left a message on their answer machine and no return call.
November 15, 2025
Unprompted review
Reply from Rainbow Railways
Thank you for getting in touch and for your continued support over the years — we genuinely appreciate it.
I’m sorry to hear about the difficulties you’ve experienced. I just wanted to clarify that we don’t have an answering machine, so we’re not sure which number you may have called or where the message may have gone. We currently have two people on the phones as required, and we do always return any missed calls.
If you ever can’t get through by phone, please do email us as well — it’s the quickest way to ensure we can look into any issues promptly. Sales@rainbowrailways.co.uk
Regarding the lighting bracket and the recent locomotive problem, we’d be happy to resolve for you. Please email us the details when you can, and we’ll sort this out right away.
Thanks again for letting us know, and we look forward to getting everything put right for you.
Kind regards
Colin
You can't fault the service of Rainbow Railways.
You can't fault the service of Rainbow Railways. Great prices. Excellent service. Plenty to choose from. They also offer bespoke items. Usually plenty in stock. And present at quite a number of model railway exhibitions. I'm a very happy customer.
November 22, 2025
Unprompted review
Reply from Rainbow Railways
Thank you so much for your brilliant review! We’re delighted to hear that you’re a very happy customer and that our prices, service, range, and bespoke options have all hit the mark for you. It’s great to know you enjoy seeing us at exhibitions too — meeting enthusiasts like you is one of the best parts of what we do.
We truly appreciate your support and look forward to helping you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
Reply from Rainbow Railways
Thank you for your review! We’re really glad to hear you were happy with the service and fast delivery, and that everything arrived just as described. We appreciate you choosing us and hope to serve you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
Fast delivery and good packaging
Fast delivery and good packaging. The item arrived in perfect condition.
October 28, 2025
Reply from Rainbow Railways
Thank you for taking the time to leave a review. We’re pleased to hear your order arrived quickly, well-packaged, and in perfect condition. We hope to serve you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
I think the guys are great .
I think the guys are great .
Sent the loco as I instructed.
November 3, 2025
Reply from Rainbow Railways
Thank you for your kind review! We’re really pleased to hear everything was sent exactly as you instructed. It’s great to know you had a smooth experience with us.
We appreciate your support and look forward to helping you again!
Team Rainbow 🚂🌈🌈🌈🌈
Always had good service from the chaps…
Always had good service from the chaps at Rainbow Railways. Always well packaged and much care taken with everyone’s purchased. I wish they were closer as I live in Leeds, Yorkshire.
Well done chaps and my three pre-order Cavalex class 47’s are with you 🙏
October 27, 2025
Reply from Rainbow Railways
Thank you for such a warm and thoughtful review! We’re really pleased to hear you’ve always had good service from us and that our packaging and care meet your expectations. It means a lot to know you trust us with your pre-order Cavalex Class 47s.
We’re always here to help wherever you are. Thank you again for your continued support
Team Rainbow 🚂🌈🌈🌈🌈
Easy to use website and simple to…
Easy to use website and simple to order.
Delivery also very swift
November 4, 2025
Reply from Rainbow Railways
Thank you for your great review! We’re really pleased to hear you found the website easy to use, the ordering process simple, and the delivery nice and swift. We appreciate you choosing us and hope to serve you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
Very fast international delivery
Very fast international delivery, option for DHL Express which is more hassle free. Beautiful model loco :)
November 4, 2025
Reply from Rainbow Railways
Thank you for your fantastic review! We’re delighted to hear your international delivery was very fast and that the DHL Express option made things easier for you. Even better to know you’re happy with your model - enjoy! 😊
Team Rainbow 🚂🌈🌈🌈🌈
Speed of dealing with orders is always…
Speed of dealing with orders is always fantastic. Items always packed well and communication always impeccable
November 3, 2025
Reply from Rainbow Railways
Thank you so much for your wonderful feedback! We’re really pleased to hear you’ve consistently experienced fast order processing, careful packing, and great communication from us. It means a lot to know our efforts are appreciated.
Looking forward to serving you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
Good advice and service from Rainbow Railways
Called with a few questions about decoders and stay
alives .Rainbow Railways staff member was both pleasant and helpful.Received my purchases within 24 hours which was excellent service.Will definitely
use this shop in future.
October 31, 2025
Reply from Rainbow Railways
Thank you so much for your kind words! We're really glad to hear that our team could help with your decoder and stay-alive questions, and that your order arrived quickly. Providing friendly, knowledgeable service is what we aim for every time. We truly appreciate your support and look forward to helping you again soon!
– Team Rainbow 🌈🌈
11/10, would order from Rainbow again
Rainbow were fantastic. I ordered a set of custom transfers direct from them and within 4 days they were already with me. Could not fault their service and will be buying from them again.
October 30, 2025
Reply from Rainbow Railways
Wow — thank you for the amazing 11/10 review! We’re thrilled to hear your custom transfers arrived so quickly and that you were happy with our service. It means a lot to know you’d order from us again.
– Team Rainbow 🌈🌈
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