Rally Towels Reviews 95

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

They sent wrong style towel without a complete understanding of what we wanted. When I called and spoke to someone named Mark, he claimed he was part owner and that gave him the right to say anything... See more

Rated 5 out of 5 stars

Holy Guinness Book of Rally Towel Records! 2500 rally towels, ordered, shipped and delivered in under 24 hrs. FROM ONE COAST TO THE OTHER! Yes, that happened. It is SUPER rare these days to... See more

Rated 4 out of 5 stars

Customer service was not great, but the towels turned out good and price was decent. At one point I thought we had been scammed because I was getting the run around on my order and wasn't told when ex... See more

Rated 5 out of 5 stars

Wow. We had another vendor drop the ball on a large order of 4,000 custom towels. I got on the phone and started calling companies I located on google. Spoke with Jonas he stated he can guarantee deli... See more

Company details

  1. Home & Garden

Information provided by various external sources

Customize Rally Towels with a variety of styles, materials, & printing options for the best quality promotional towels & exceptional customer service.


Contact info

3.2

Average

TrustScore 3 out of 5

95 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great company

Great towels and customer service. Shipped and received as promised. Ordered the middle level towels for my daughter's wedding and they were perfect.

November 15, 2017
Unprompted review
Rated 2 out of 5 stars

Our first order was wonderful BUT..

Our first order was wonderful. The second order looked like it was never inspected. Lots of faded out imprints, lots of strings, lots of ink in spots on the towels. Even the stacks were messy making the towels look like someone had wadded them instead of packing them.

November 15, 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding!
Rally Towels was beyond helpful with my order! I would never order towels from any other place! All the students LOVED them at our event and asked when we would be getting more!

November 15, 2017
Unprompted review
Rated 2 out of 5 stars

Great service but drastic drop in quality in recent years

I have bought custom printed towels from Rally Towels every year for five years or so. For the first few years the service and the quality were exceptional. Disappointingly, over the last three years the quality has dropped so much so that this year I was actually embarrassed with the towels. I will never use Rally Towels again without them sending me a sample of the exact towel they will be using. When I offered to send them them samples of their own towels to show them how their quality dropped dramatically, they did not want to see them and they were not apologetic...very disappointing.

November 15, 2017
Unprompted review

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