Ramas Hair And Beauty Reviews 

UPDATE: Escalation, Hostility, and Unacceptable Behavior (December 2nd)

After receiving the initial poor service, I attempted to contact the salon twice with no response. Ramas finally communicated via a message, after seeing the trust pilot review asking me to return on Tuesday, December 2nd, to address the issue.

Despite living in Hounslow, I traveled 14 miles to Brixton, hoping for a professional resolution.

Instead of resolving the situation, I was met with extreme hostility and unacceptable discriminatory comments. When I arrived, Ramas made a shocking and hurtful statement, asserting that she "doesn't like how Caribbean people" are. The owner also stated that they are from Burkina Faso. This explicitly prejudiced comment provides context for the unacceptable conduct that followed.

I asked for one of two things: either a refund of the £100 or for her to professionally fix the hairstyle. She chose to do neither.

Furthermore, when I raised a valid professional concern—asking why she was not asking clients about product allergies—she dismissed my query, accused me of "just coming to make trouble," and immediately called Brixton security.

To be subjected to discriminatory comments, treated like a threat, and accused of "making trouble" after traveling 14 miles as a loyal customer seeking resolution for a poor service is utterly unacceptable and appalling. The refusal to rectify the situation, the extreme hostile reaction, and the complete disregard for customer safety, loyalty, and basic respect are beyond belief. she had the nerve to call security, two arrived who tried to escalate the situation as they are from the same country. so they spoke in their mother tongue. rama your stock is old thats why no one buys that hair, futhermore you will need to go back to school and your sister to learn how we do business in the UK, your back street behaviour does not wash with me and i have not finished yet.

This experience represents a complete betrayal of trust and total failure of customer service. I strongly caution anyone considering this service, particularly those from the Caribbean community.

Nice hair, have reused many times and it still looks good. Quick delivery

Great place, great service. Ramas Hair is really the place to go without hesitation.

The quality of the hair is perfect along with the price which is exceptional. Really pleased with my purchase

I clicked on x3 14inch and x1 8 inch kinky straight hair that looked like extensions for braiding. I received x 4 weave- on's !!! I went to the shop all the way from Essex as I felt they didn't want to give me my money back. I would have £10 deducted for postage. How absurd when the Refund says within 30 days.
I requested a Refund as they said they don't sell extension's!!!
still waiting to see when I will get the email (was told I would receive after 3 - 4hrs - well its over 12hrs now) to confirm that the items where left at the shop (intact I might add because as soon as I saw 8 inches on all the packs I did not open any of them). IF I DONT GET MY REFUND I WILL DISGRACE THIS SHOP ON SM AND ALSO INVOLVE THE TRADING STANDARDS AS THEY ARE GIVING INFORMATION THAT IS NOT ACCURATE

I ordered 4x 8inches and was sent 2x 8, 1x14, 1x10

I was impressed with my first experience dealing
with Ramas Hair and Beauty. Particularly the speedy delivery of my Order I found that very impressive and reassuring for possible future Ordering!.
The products I received were of good quality and I am
Happy with them. I did have a small query which was promptly dealt with by their Customer Service department so overall so far, I have had a positive experience using this company and hopefully will use
them again.

Thieves for keeping £10 of your money when you return goods. I paid for the returns at the post office but they still kept £10 of my money. Customers should stay away from this company.

Good Hair pieces
Prompt service
Refund processed promptly for one item

Fast delivery and great quality kinky straight hair. Hair is true to length and nice and thick. Very happy with my purchase will purchase again

I always received my hair on time, the hair itself always good quality, I had an issue with the lace which I discussed and it was sorted straight away, I have been using the hair from here almost a year now and I will he back again
Thank you

Quick delivery
Lovely hair

Super fast delivery, great product. Will be returning to purchase more products in the furure.

Super quick service. I used the web chat to ask a question and got a reply within an hour. I've not installed the hair yet but have washed it an so far its good

Really impressed, good quality hair for the price, just not as thick as I’d hoped. Definitely ordering from here again!

Poor quality of lace this is absolutely synthetic hair .