Deeply disappointed and dismissed after…
Deeply disappointed and dismissed after suffering chemical injury and hostility
As a long-term, loyal customer of Ramas Hair in Brixton, my experience has turned into a nightmare. After an appointment on November 27th left me with a severe chemical reaction resulting in scalp rashes, burning, and sleepless nights, I sought a resolution.
When I returned to the salon on December 2nd to ask for a fix or a refund, I was met with extreme hostility, discriminatory remarks, and security guards being called on me.
To make matters worse, when seeking legal representation to hold them accountable under the Consumer Rights Act, my solicitor abruptly dropped the case and closed my file instead of fighting for a client who suffered physical harm and faced intimidation. It is shocking how a customer can experience negligence, face hostility when seeking help, and then find themselves unsupported by the very professionals hired to defend them.
strongly caution anyone considering this service—be aware of how safety concerns and customer loyalty are treated here.








