This my first time using Ramp Network and the set-up instructions were clear and easy to follow. There are reasonable savings on fees when using the app. Gratitude extended because I'm a new crypto us... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I tried the app on android, but the file address failed to lock the file upload, so finally went to the web site, and it was all accomplished, did have a fault with the CCV code the error did not pres... See more
Company replied
Was ok, then all of a sudden, my ethereum balance can't be sent, swapped, or sold. Says Transaction failed try again over and over. Can't find support that won't take forever to fix issue due to "hig... See more
Company replied
It was a bit of an ordeal going through the security questions but then you need to KYC. I got through with one transaction using Ramp and hope the future ones will be problem free. I feel I can tru... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Card Processing Service
- Non-Bank Financial Service
Written by the company
Ramp Network is a financial technology company building solutions that connect the crypto economy with today's global financial infrastructure. We're registered with the FCA in the UK and FinCEN in the US.
Contact info
Epworth House, 25 City Rd, EC1Y 1AA, London, United Kingdom
- https://support.ramp.network/en/
- ramp.network
You should know
3.8
Great
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
My account got blocken so now i am…
My account got blocken so now i am sitting with 100 dollar of my own money stuck on this scamwebside
May 28, 2026
Unprompted review
Reply from Ramp Network
Hi,
We sincerely apologize for the frustration caused. This isn’t the experience we strive for, and we’re committed to improving.
Our support team will investigate this thoroughly. If you’ve not yet reached out, please contact us at https://support.ramp.network/en/.
Thank you for helping us improve.
Best regards,
Ramp Network Support Team
Very clear and professional👍
May 30, 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
They were able to get me money sent…
They were able to get me money sent where I needed to get it quick and easy
May 30, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for your review and feedback. Creating a seamless, user-focused experience is our priority, and we’re glad to hear we’re on the right track.
Your trust motivates us to keep improving.
Best regards,
Ramp Network Support Team
Does not deserve one star either..scam…
Does not deserve one star either..scam ripoff nobody gets back to you and if they do it’s several days later which is no help..my £500 is stuck there but no one is willing to help to process return back onto my card..tried hundreds of times keep saying something went wrong ..its a joke
May 16, 2026
Reply from Ramp Network
Hi there,
Sincere apologies for the issue you have been facing, however, we sent you a full guide on the issue.
Please remember that RAMP wallet is fully non-custodial, which means that we do not control your funds and they are fully in your own control.
RAMP wallet does not support visibility of all the tokens. You purchased USDT on Ethereum network and thats one of the tokens not visible by default.
The funds have been the whole time in your wallet and in your control and you can confirm them through any Ethereum scanner.
Please check the article below to fix the visibility issue:
https://support.rampnetwork.com/en/articles/445451-how-to-view-unsupported-crypto-in-another-wallet
Best regards,
Ramp Network Support Team
Sofi transactions through the Ramp…
Sofi transactions through the Ramp network are seamless, very good banking app.
May 29, 2026
Unprompted review
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
It was really quick and simple.
May 28, 2026
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
HELLO SCAMMER NETWORK
HELLO SCAMMER NETWORK. I HAVE PROVIDED MY BANK TRANSACTION TO PROVE THE FUNDS ARE DEDUCTED 3 TIMES. AGAIN NO REPLY. YOU EVEN DELETED THE CHAT BOT CONVERSATIONS EVEN WITHOUT SOLVING THE ISSUE. YOU GUYS ARE REALLY A BIG TIME SCAMMER. FOR THOSE WHO READING THIS, PLEASE READ THE COMMENTS IN THE FACEBOOK PAGE BEFOFE THEY DELETE IT. I HAVE PROVIDED ATTACHED PHOTOS IN THERE ALSO AND DM THEM PERSONALLY, STILL NO FUNDS REFUNDED AND NO REPLY. THEY ARE REALLY A BIG TIME SCAMMER. THOSE HAVE FUNDS IN YOUR WALLET WITH THEM, PLEASE WITHDRAW NOW BEFORE ITS TOO LATE. TRUST ME GUYS.
May 28, 2026
Unprompted review
Reply from Ramp Network
Hi there,
Could you please check your inbox and read through our responses ?
We sent you a full response with receipts from your banking institution showing that the funds were NOT released to us.
Please go through the communication and let us know if you still face any issues.
Best regards,
Ramp Network Support Team
Was ok, then annoyance
Was ok, then all of a sudden, my ethereum balance can't be sent, swapped, or sold. Says Transaction failed try again over and over. Can't find support that won't take forever to fix issue due to "higher than normal demands" I assume still using covid as the excuse to slowly respond
Edit: I got a reply here on my review, but no resolution with the actual issue I have. Matter of fact, I haven't received any correspondence regarding my issue.
May 26, 2026
Unprompted review
Reply from Ramp Network
Hello,
Thank you so much for using our services.
You had 7 successful transactions using our platform today.
Is you issue about offramp transaction ?
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Ts was so ass
May 27, 2026
Reply from Ramp Network
Hi,
Could you please provide additional details regarding the specific circumstances of the situation?
Best regards,
Ramp Network Support Team
Quick
Quick, doesn't go through Revolut and one of the "last smart" and quick reliable exchanges I know for the moment.
Used it only for the last year or so.
May 26, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
basically if u load 5$ u get 3$ what is…
basically if u load 5$ u get 3$ what is that tax
May 26, 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re very sorry to learn about your experience.
The total fee includes not only our charges but also other factors, such as network fees. However, for transparency, you can always view a breakdown of the fee structure during a transaction to better understand the network costs.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
0 stars
If I could give you 0 stars I would have. I've never had so much trouble getting my crypto into USD and sent to my bank. Now they can't find my account to help me get my money. I will never use ramp network again and I definitely will not be recommending it to anyone I know.
May 24, 2026
Reply from Ramp Network
Hello,
Could you please provide additional details regarding the specific circumstances of the situation?
We could see you had a successful transaction with us 2 days ago. Could you please help us understand what kind of issue you have been facing ?
Thank you so much.
Best regards
RAMP Network
They locked my account with my crypto…
They locked my account with my crypto balance even before they locked it I couldn’t send it out
May 24, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for your feedback.
Please note that if you are referring to your assets in RAMP Wallet, its a fully non-custodial wallet, which means that account status does not have any impacts on your assets as the assets remain in your full control and you can freely send/receive your assets or import your RAMP wallet to any other wallet app.
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.
We’re excited to continue serving you!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.