This my first time using Ramp Network and the set-up instructions were clear and easy to follow. There are reasonable savings on fees when using the app. Gratitude extended because I'm a new crypto us... See more
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I tried the app on android, but the file address failed to lock the file upload, so finally went to the web site, and it was all accomplished, did have a fault with the CCV code the error did not pres... See more
Company replied
Was ok, then all of a sudden, my ethereum balance can't be sent, swapped, or sold. Says Transaction failed try again over and over. Can't find support that won't take forever to fix issue due to "hig... See more
Company replied
It was a bit of an ordeal going through the security questions but then you need to KYC. I got through with one transaction using Ramp and hope the future ones will be problem free. I feel I can tru... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Card Processing Service
- Non-Bank Financial Service
Written by the company
Ramp Network is a financial technology company building solutions that connect the crypto economy with today's global financial infrastructure. We're registered with the FCA in the UK and FinCEN in the US.
Contact info
Epworth House, 25 City Rd, EC1Y 1AA, London, United Kingdom
- https://support.ramp.network/en/
- ramp.network
You should know
3.8
Great
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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is was a walk on the park
It is intimidating buying crypto, but your site was easy and safe I hope, no problem with verification
May 23, 2026
Reply from Ramp Network
Hi,
Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.
We’re excited to continue serving you!
Best regards,
Ramp Network Support Team
All goforrest.I try get my money back. Ramp nettwork is cloused my account and i cant do now anything.
All go forrest. I try get my money back. Ramp nettwork is clouset i cant do anything.
April 20, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for your feedback.
Please note that if you are referring to your assets in RAMP Wallet, its a fully non-custodial wallet, which means that account status does not have any impacts on your assets as the assets remain in your full control and you can freely send/receive your assets or import your RAMP wallet to any other wallet app.
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Your transaction is taking a bit longer…
Your transaction is taking a bit longer than usual
Transactions are typically processed in a few minutes; on occasion, our standard safety checks can cause a slight delay to this. As a regulated crypto provider, we run standard checks on all transactions for security reasons. 3 jours et je n’ai toujours pas reçu ma crypto sachant qu’il n’ont pas de support à contacter fuir !
May 20, 2026
Reply from Ramp Network
Hello,
We sincerely apologize for the inconvenience caused by this technical issue.
Please be assured that your funds have been fully refunded. You are welcome to retry your transaction at your convenience.
Thank you so much for your patience and ongoing support.
Best regards,
Ramp Network Support Team
Yes please this is legit
March 14, 2026
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Transactions are simple and fast!
May 21, 2026
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
So so bad
So so bad. So I used ramp briefly, several years ago, and had numerous issues, buying and selling, so I left and I haven't even thought of them till yesterday. I've always used multiple wallets so I can try to take advantage of there little perks you know. Well I was moving things around on project0 on sol which I have my og sol address in my trust wallet. So for some reason I decided to sell some msol for cash it was new to ME in trust wallet so I wanted to check it out when it sent me to ramp I was like no way they can still be that bad it's been at least 2 years. Wrong, they have actually gotten worse. I verified all that it was super easy, sent my sol off and nothing for about a hour then email having trouble verifying your ID which I had passed a hour ago???? Now the next day I can't even contact you because all of your links and numbers and other helpful crap all just circles right back to the beginning of the "frequently asked questions" page. So no one can even complain as if you would even listen or care. And everyone wonders why crypto isn't more mainstream. Businesses and people that run businesses like ramp, NOBODY wants to do business with you but WE ALL hope that YOU and only YOU fall victim to a rug pull preceded by your cat dying of old age. Do not use them
May 20, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you so much for your review.
Your first transaction for 0.12 was successful and the funds were released to you for that one.
However, for your second transaction, you never released funds to us to complete it.
Also, please note that we have a dedicated support team which takes care of issues our users face.
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Please note that if info provided by our system is not sufficient, please write "human agent" and the system should connect you to one of our agents live.
Best regards,
Ramp Network Support Team
I make a lot of transactions made a…
I make a lot of transactions made a mistake on one transaction small transaction a I was buying coin and the canceld me permanently I tryed to explain they didn’t allow my explanation canceld me permanently
October 20, 2025
Reply from Ramp Network
Hi,
We sincerely apologize for any inconvenience this issue may have caused.
Please remember, if you are using RAMP wallet, it is a fully non-custodial wallet, which means account lockage does not affect your control over your assets.
We’re reviewing your feedback to ensure a better experience moving forward. If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your feedback. We’re glad you had a positive experience overall but understand there’s room for improvement.
We appreciate your input and are always looking for ways to make things even better.
Best regards,
Ramp Network Support Team
Smooth and efficient
The process was smooth and efficient. It took just a couple of minutes to process my transactions
May 19, 2026
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Good experience!
May 18, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Skeptical
Trust factor, as my family lost thousands to a "trusted crypto site" previously
May 18, 2026
Reply from Ramp Network
Hello,
Thank you for your review.
We are a legitimate service with an existence and experience of around a decade.
In case of any issues, please reach out to us here: https://support.ramp.network/en/.
Best regards,
Ramp Network Support Team
The Best… Hands down!!!
May 18, 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
The transfer was really fast
May 14, 2026
Reply from Ramp Network
Hi,
Thank you for your review and feedback. Creating a seamless, user-focused experience is our priority, and we’re glad to hear we’re on the right track.
Your trust motivates us to keep improving.
Best regards,
Ramp Network Support Team
Deplorable time for processing Bitcoin…
Deplorable time for processing Bitcoin I'm going on hours now when other sites can take it within 10 seconds this could take days I'm giving you one I'm changing it from two to one no reason for it they hold on to the money that's it
May 17, 2026
Unprompted review
Reply from Ramp Network
Hi,
Could you please provide additional details regarding the specific circumstances of the situation?
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Easy & convenience for user.
April 12, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Great fast crypto experience
May 16, 2026
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
They stole my f**king money it's a scam…
They stole my f**king money it's a scam don't trust them
May 15, 2026
Unprompted review
Reply from Ramp Network
Hi,
Could you please provide additional details regarding the specific circumstances of the situation?
We are a legitimate service with years of existence and experience in industry.
Also, please note that RAMP Network is solely a service provider for cryptocurrency purchases. We do not endorse, promote, or advertise any third-party services, platforms, or individuals. We do not offer or endorse any other online services or facilitate online purchases outside of our platform.
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your review and feedback.
Your trust motivates us to keep improving.
Best regards,
Ramp Network Support Team
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