Ramrugby.co.uk Reviews 458

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered two sets of rugby pitch furniture and dealt with James Dowler. Very quick responses to any questions and efficient ordering system with great design by their art team. Haven't received the ite... See more

Rated 5 out of 5 stars

I would like this opportunity to highlight great customer service. I ordered some rugby balls which were delivered by Amazon but delivered to the wrong address. I spoke to Martin on Friday after... See more

Rated 4 out of 5 stars

My order arrived as predicted and in good order, so all good there. Would have liked to see more detailed product information on the website though. Information like whether or not the water bottles... See more

Rated 5 out of 5 stars

These items were bought for a kids rugby club, where kids from all ages and abilities play some with learnimg difficilties and some with autism and make friends for life and let off some steam, speed... See more

Company details

  1. Rugby Store

Information provided by various external sources

Having sold rugby balls, training equipment and clothing for over 15 years, we have a deep routed passion for the sport and the experience to produce high quality products. Supplying teams at over 3,000 schools, universities and clubs during this time, we are able to offer incredible deals to keep you clothed and equipped during the seasons.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

458 reviews

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Rated 5 out of 5 stars

Couldn't be better.

The order was acknowledged by email while I was placing it by telephone and delivered exactly on schedule with appropriate text and telephone updates from the delivery agent. An excellent experience.

September 3, 2022
Rated 1 out of 5 stars
Ramrugby.co.uk logo

Reply from Ramrugby.co.uk

Hi Lulian, I am very sorry to hear you have a problem with a backpack. Please can you send me a photo of the issue and I will arrange an immediate replacement. The email is kate@ramrugby.co.uk

Kind regards,

Kate

Rated 5 out of 5 stars

From the coaching staff at Old…

From the coaching staff at Old Cryptians RFC we would like to thank for the help and support Richard has given to us

The equipment we have received is great quality and we would recommend using this company to any other club

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

Top quality all round

Excellent company and excellent Equipment. Such a huge range of different kit its unreal, and all of it is top quality. I have ordered small orders for my personal coaching and bulk orders for my club and RAM always deliver on, price, quality and customer service. They are always my first stop when i need something.

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service to rugby clubs.

Ordered Club training, ground and playing equipment from RAM Rugby. Their range of stock and prices and extremely competitive and the website is beautifully laid out and easy to navigate. Their customer service especially from Mike spell has been exceptional.

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great product and excellent customer…

Great product and excellent customer service!
I’d received a RAM bobble hat through my school and was impressed by the quality so, when my local youth football club wanted to raise funds for charity by selling some I went straight to them.
I got a couple of design options instantly and the delivery process was handled in time and communicated honestly at all times.
I can’t thank this company (and Rachel in particular) enough - fantastic service!

December 29, 2021
Unprompted review
Ramrugby.co.uk logo

Reply from Ramrugby.co.uk

Thank you for your kind feedback, it's lovely to hear and hopefully they sold well to help raise funds for the charity!

Rated 5 out of 5 stars

Amazing service as always

Ram managed to get our order to us very quickly which meant training could carry on with the new kit. Love how there is always someone useful on the end of phone if you need to call and now get almost all our equipment from these guys.
Bryn Lewis
Nottm Casuals RFC

September 27, 2021
Unprompted review
Rated 4 out of 5 stars

Pop up tent with stumps

I recently brought a pop up tent with stumps that arrived faulty. I contacted RAM customer services who advised me to send some photos in with the fault. After a short delay with a response I was contacted by Patricia, Customer Service Manager. Firstly apologising for the delay, Patricia was quick to find a solution and was sympathetic to the issue and found a solution that was far above what I could of hoped for. Great customer experience! Thank you Pat!

July 15, 2021
Unprompted review
Rated 5 out of 5 stars

Post protectors

I recently ordered a set of bespoke rugby post protectors from RAM. Customer service was second to none from my initial enquiry through to final production and delivery I was kept informed. We are extremely pleased with the results. I would highly recommend RAM Rugby.

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered 10 rugby match balls

I ordered 10 rugby match balls , when I checked them they had sent wrong balls so I contacted customer service and explained the mistake they reordered the correct balls and sent them next day service absolutely fantastic can’t praise them enough would definitely recommend

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Customer service

Ordered a catching rebounder and delivered in a poor condition. Identified not RAMs fault as parcel force had damaged not only the box but also the rebounder itself.
Contacted customer service with the issues and Pat was brilliant. Not only apologised for the issues with Parcel force but sent a replacement rebounder immediately. Rebounder delivered in in perfect condition in very quick time.
I was very happy with all the communication from Pat, from the initial complaint thorough to the arrival of the 2nd rebounder. Will be using RAM for future purchases.

December 12, 2020
Unprompted review
Rated 5 out of 5 stars

Nothing other than FANTASTIC …

Nothing other than FANTASTIC to say about the team at RAM. Superb value for the tackle bag and above excellent service, all arrived within two days! Totally brilliant and thank you everyone at RAM, we will be ordering more! 👍😬

July 20, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and product!

I ordered a Ram tackle bag for my sons birthday from Amazon. Due to the current situation I understood delivery would be longer. I contacted Ram and they were very helpful and prompt with their reply. The tackle bag also arrived much sooner than I expected. It’s the perfect size and weight for a rugby almost 12 year old! He can keep up his skills and tackle the boredom of lockdown. Thanks Ram!

April 28, 2020
Unprompted review

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