Placed an order on 17th January 2026. Still waiting for delivery on 31st March. I have emailed the company twice & contacted them online once. Have received no acknowledgment, no reply at all. Wou... See more
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See what reviewers are saying
I ordered a bracelet for my daughter for Christmas.I didn’t want to spend a fortune on it as I wasn’t sure if she’ll actually wear it or not. Was unsure as to whether it would be too big but fits her... See more
Received this bracelet the other day and so glad I chose to go with the actual seller and not some cheap knockoff that's taken the hard work and recognition from the actual designer themselves. My nie... See more
Delivery was late, but could be due to Christmas pressure. Guess the same could be said for their customer services ignoring my various emails and social messaging... not good enough. No telephone n... See more
Company details
Written by the company
Randall & Co Jewellery is a family business dedicated to providing you with the very best there is, with an emphasis on outstanding customer service and premium quality jewellery from bracelets, necklaces, rings, earrings and a lot more. We also strive for unparalleled aftercare and focus on our customers having the best possible experience. Our brand has come a long way from its humble beginnings. When we first started out, our passion to create a business that’s main focus is customer satisfaction drove us to start our own business. We hope you enjoy our products as much as we enjoy offering them to you. Thank you!
Contact info
United Kingdom
- randallandcojewellery.co.uk
2.9
Average
57 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Disappointed
Disappointed with items they are not as nice as I thought and don't actually look to be Sterling Silver just silver in colour. Will not purchase from them again.
May 11, 2023
Beautiful bracelet
Beautiful bracelet, great packaging, delivered in a timely manner. Would definitely use again.
May 17, 2023
Lovely daisy ring
Ordered item, looks just like on website photos. Good quality, dispatched quickly and easy to track delivery. Highly recommend. Thank you.
May 1, 2023
Ordered items over a week ago
Ordered items over a week ago. Said 2-3 days I would receive them still not arrived. Had to buy alternative birthday present for friend. Very bad service
April 20, 2023
Very happy with our bracelet ☺️
February 6, 2023
quick order process and delivered on…
quick order process and delivered on time with good communiction througout
October 24, 2022
The bracelet was very beautiful but it…
The bracelet was very beautiful but it is so small it barely fit my daughters wrist. As it was bought for my partner it was no good. Delivery, ease of purchase and tracking was great but it was not the item for me.
October 7, 2022
I never received the item I ordered as…
I never received the item I ordered as when it was due for dispatch on inspection the company decided not to send me the item and organise a refund for me. The reason stated was that there was discolouration on the beads. I had been searching for this item for months and was very pleased to have found it. I have emailed the company several times stating that if the fault wasn't too bad I would still be willing to purchase it. However up to date they still have not replied back to me.
August 21, 2022
Radiant Randall & Co
Great customer service and very quick delivery. A really great company to purchase from and they certainly meet the needs of the consumer.
Many thanks for your kind service. xxx
August 19, 2022
Good quality silver and beautifully packaged
Received this bracelet the other day and so glad I chose to go with the actual seller and not some cheap knockoff that's taken the hard work and recognition from the actual designer themselves. My niece loves it! Thank you so much! Came beautifully packaged. You can see the great care and quality in the item. Highly recommended! Will buy again in future xx
July 12, 2022
Outstanding company!
1st time I've ordered from this company and outstanding all round! Great products. I found my friend who love leaves a gorgeous sterling silver leaf bracelet. Website easy to navigate, great price and it arrived 3 days later. Nicely.packaged in box and placed in a voile bag. Great 5* service all round!
June 21, 2022
Very quick delivery.thank you.nice…
Very quick delivery.thank you.nice necklaces for my daughter and myself.slightly disappointed in the fact they were a lot smaller than the picture.but lovely all the same.thank you again.
April 24, 2022
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