Incredible experience shopping with Rankins Jewellers. My Dad remembered the store from many years ago and suggested getting my 40th birthday gift from them. We booked an appointment which was su... See more
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Review summary
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Can honestly say Rankins is the best and has always been a firm favourite for my whole family, my husband,all my siblings, niece's and nephews have always used Rankins and have had first class service... See more
Company replied
Always received the best care from Rankins Girls & team friendly and professional. Nothing is ever too much for them, they make you feel very welcome They have beautiful pieces at affordable p... See more
Company replied
I have used Rankins a couple of times now for bespoke jewellery and both times have been perfect. The communication time frame and most importantly the items were beyond expectations. The aftercare is... See more
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Company details
Written by the company
Rankins Jewellers is a London-based, family-run jewellers with over 60 years of expertise. We pride ourselves on offering personal service, carefully sourced diamonds and beautifully made fine jewellery for engagements, gifting and everyday wear.
Contact info
288 Bishopsgate, EC2M 4QP, London, England, United Kingdom
- 02077396311
- info@rankinsjewellers.co.uk
- rankinsjewellers.com
4.8
Excellent
233 reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Beautiful jewellery & excellent service
Beautiful jewellery arrived much sooner than expected as it was pre order, excellent customer service very helpful and prompt. Would definitely recommend *****
April 2, 2026
Reply from Rankins Jewellers
Thanks so much for your lovely review. Pleased to hear you’re happy with your jewellery and that it arrived sooner than expected ❤️
Bought my ring online and was a bit…
Bought my ring online and was a bit worried I was taking a chance, but the communication and up to date delivery was excellent, would definitely recommend rankins for your exquisite jewellery
March 22, 2026
Unprompted review
Reply from Rankins Jewellers
Thank you so much for your lovely review. We completely understand that buying jewellery online can feel like a leap of faith sometimes, so we’re really pleased to hear that our communication and delivery updates helped put you at ease! ❤️
I made a purchase online through…
I made a purchase online through rankins fast delivery my item is perfect there lovely staff and beautiful jewellery
March 30, 2026
Unprompted review
Reply from Rankins Jewellers
Thanks so much for your kind review! We’re so glad to hear your order arrived quickly and that you’re happy with your jewellery ❤️
Been using for at least 15 years
Been using for at least 15 years, never been disappointed with the quality, price or customer service. Highly recommend
March 26, 2026
Unprompted review
Reply from Rankins Jewellers
This is what we LOVE to hear ❤️ Thanks so much for a wonderful review. See you again soon!
I just want to say a massive thank you…
I just want to say a massive thank you to Rankins staff that has gone above and beyond with everything for me they got my dream watch and I’m over the moon but I’m even more grateful for there service nothing is too much for them they just get on with it for you it’s been fantastic and won’t go un missed thank you guys take care and I wish you all the success ☺️
March 18, 2026
Unprompted review
Reply from Rankins Jewellers
We're so pleased we could help you find your dream watch Jade 💕 Thank you so much for your kind words and lovely review. Hope to see you again soon!
Excellent & Classy
I have been purchasing jewelry from Rankins for years prior to this when they were based on Roman Road. I have now since they moved to on line purschased jewelry from them and the service is still second to none. Items made to an excellent standard always loved their jewelry and the jewelry arrives within the delivery time. Superb service.
March 5, 2026
Reply from Rankins Jewellers
Thank you so much for your continued support over the years ❤️❤️ It’s lovely to hear you’ve been with us since our early days and that your experience has remained just as positive since we moved online!
Amazing quality and extremely quick…
Amazing quality and extremely quick delivery- very happy with the diamond necklace. Thank you
March 5, 2026
Unprompted review
Reply from Rankins Jewellers
Thank you so much for your lovely review! We’re so pleased to hear you’re happy with your diamond necklace and that it arrived quickly. Enjoy wearing it, and we hope to see you again soon ❤️
Prompt responses in relation to…mini diamond pendant
Prompt responses in relation to questions. Pendant initial as described, Sparkling and delicate, I am very pleased with this and I am sure my daughter will be.
February 28, 2026
Unprompted review
Reply from Rankins Jewellers
Thank you for your lovely review! We’re so pleased you love the mini diamond pendant. It sounds like a very lucky daughter is about to receive a beautiful gift ❤️
I ordered a pair of creole earrings
I ordered a pair of creole earrings. They had to pre order as the size I wanted wasn't in stock. I wasn't expecting them to arrive as quick as they did. Would recommend
February 16, 2026
Reply from Rankins Jewellers
Enjoy wearing your new creole earrings, and thank you so much for the recommendation! ✨
Rankins Jewellers can not recommend…
Rankins Jewellers can not recommend enough . We recently purchased some rings for my daughter . From start to finish the service was outstanding and the rings are stunning so happy with them . Thank you
February 20, 2026
Unprompted review
Reply from Rankins Jewellers
We’re absolutely delighted to hear that you had such a positive experience with us 💕. It means a great deal to us that you felt well looked after from start to finish, and we’re thrilled that you and your daughter are so happy with the rings. See you again soon!
My partner bought me new earrings for…
My partner bought me new earrings for Valentine’s Day , within 72 hours the backing had snapped, with this being stuck in the back of my ear but the earring due to the faulty backing had come away and can’t find the stud , rankings has taken no accountability for something that I purchased within 72 hours and clearly sent pictures of the faulty item and put the blame on my door which is very disappointing no one has money to waste , I was offered nothing apart from paying more money for a single earring. Poor customer service and poor product all round .
Thank you Kelly.
The backing snapped nothing should break within unjustified time length it’s crazy , if the item wasn’t faulty, the backing would’ve never broke and I would still have the item why would then I pay more money for something that was not my fault and I could not prevent and no Rankins was not helpful The fact I bought it on Saturday and by Monday the backing had snapped says everything. I gave you the item that was at fault that made me lose my brand new earring. Very unreasonable from rankings. Thank you
February 17, 2026
Unprompted review
Reply from Rankins Jewellers
Hi Kelly, we always want to put things right where we can. If there’s a fault with an item, we’re more than happy to replace it. However we need to see the earring itself so we can confirm the issue. At the moment we’ve only been sent a photo of the butterfly back, so we’re unable to verify a fault without seeing the actual earring or broken stem.
As mentioned previously, we did offer to replace the lost earring at cost price as a goodwill gesture, and that option is still there if you’d like to go ahead. Please feel free to get in touch if you’d like to discuss it further.
Helpful and friendly
The staff were friendly and very helpful, which made it easier to make my choice. Great prices. Stunning pieces.
I would recommend to anyone. Great family run business.
January 21, 2026
Reply from Rankins Jewellers
Thank you so much for your kind review! We’re really glad our team could help you find the right piece and that you loved our collection and prices. Your support of our family-run business means a lot to us. Hope to see you again soon! ✨
Very Happy Customer :D
Absolutely stunning tennis bracelet I’m over the mood with it x thank you so much x
January 14, 2026
Reply from Rankins Jewellers
So glad to hear you're over the moon with your tennis bracelet! See you again soon ☺️
Reply from Rankins Jewellers
Thanks so much for your review! We're so happy to hear you love your rings and that they arrived to you quickly too ☺️
Brilliant experience shopping at Rankins
Such a pleasure shopping with Rankins. Lovely trip to London and we all agreed that the young man who served us really went that extra mile to ensure we was all happy, so helpful and friendly. 100% be back, highly recommended
Thank you Rankins!
Cannnot wait to give our granddaughter her gifts
January 14, 2026
Reply from Rankins Jewellers
Thank you so much for your lovely words. We’re absolutely delighted to hear you had such a great experience with us. We hope your granddaughter loves her gifts, and we very much look forward to welcoming you back again soon ✨
My bestie was delighted with her gift…
My bestie was delighted with her gift absolutely stunning and beautifully packaged.
Thank you
January 6, 2026
Reply from Rankins Jewellers
Thanks so much 💕
Reply from Rankins Jewellers
Thanks so much for your lovely review Shannon!
As always the bangle I have received is…
As always the bangle I have received is beautiful. Rankins are alway helpful. Over the years I’ve had a number of items made also and they always spot on. Thank you Rankins.
December 25, 2025
Unprompted review
Reply from Rankins Jewellers
Thank you for your lovely review! We’re so pleased you’re happy with your bangle, and we love to hear that you've returned to us so many times 🥰 See you again soon!
had a locket made by rankins and i am…
had a locket made by rankins and i am over the moon with it thank you so much it is beautiful 😍
December 18, 2025
Unprompted review
Reply from Rankins Jewellers
Thanks so much for your lovely review! Enjoy your locket 💖
Amazing quality and best customer service
I have purchased two items from rankins I’m so happy the quality is amazing. The packaging is beautiful but the most important thing is they customer service it’s outstanding.
I would highly recommend you to everyone as I have had the best service
Thank you so much.
December 18, 2025
Unprompted review
Reply from Rankins Jewellers
Thank you so much for taking the time to share this Emma! It means so much to us 💖 We’re thrilled you love the quality, the packaging, and especially your experience with our customer service. We really appreciate your recommendation... see you again soon!
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